I'm giving them 4 stars for customer service. Everyone was nice that helped me out, from the buyer…read moreand cashier person to the floor persons. Also 4 stars because they send you a text for when the buying process is over. I haven't gotten that from other stores yet! The clothing prices I thought were high on some items, such as the Old Navy clothing (ON dresses & tops were like $8-10). The brands here aren't as diversified as the other locations. Smaller store but plenty of fitting rooms.

Went today to sell two HUGE bags of name brand clothes that have been stored, not being worn at all…read morefor a long time. Took three hours to finally get to the packed bags of clothes because we stopped to check and within 15 minutes called me to come back because they were running out of space. My husband walks out with both bags and said they didn't want any of it. We don't even live in town so I felt like I wasted my day on this. So if your too overstocked and don't really have time, just say that from the get go, maybe you should of said that from the beginning and it would have been fine but don't act like you actually looked at the clothes when cleary you didn't. Was told the clothes were too worn, if you had actually looked in the bags through the clothes you would have seen they were barely worn and still had tags on them. I have shopped at this store for many years but will never sell anything to them again especially when most of the clothes there are really worn and retro at times which is why I like to shop here. Also, maybe you should hire people that are not young children that don't know fashion as well or just don't want to do their job just an FYI

I haven't been inside of H&M in years. I was excited today led us to the mall and stop in. My…read moredaughter picked out a couple dresses. Went to the cashier and there was no cashier. One employee walked in from her lunch and I asked if she could help me find someone. She looked right at me and kept walking. No one came. Couple MINUTES I semi loudly started to say "hello? Hello? Can someone help me? Hello?" I finally locked eye with an employee and I pointed at the cashier and asked for help. She proceeded to roll her eyes and hang her head back, then slammed her merchandise down. She stormed towards me...... then past me. She proceeded around the corner and started to publicly berate another coworker. That coworker came to check us out. He wouldn't make eye contact or respond back to me. Receipt was thrown in the bag and he proceeded to walk away, hopefully to cry because that was humiliating

I generally like the quality of Swedish retailer H&M merchandise but wonder if European customers…read moreare getting somewhat different merchandise, higher quality, better designs, more fashionable etc... Was completely jazzed when they began to sell online in the US. Even if the merchandise was somewhat different for the US. Love that they accept returns for online purchases - no questions asked!

I wear here to find a dress for an event that I was going to. The staff and I believe the owner…read morewere extremely friendly. I was able to find a dress that was perfect. I didn't end up going to the event but the dress was still perfect.

I went here to find a dress for an event I will be attending soon. The owner Ama was very patient…read moreand assisted with finding various dresses for me to try on and also selected pieces of jeweler to match. I ended up selecting a beautiful dress with accessories to match thanks to Ama. I recommend this shop if you are searching for African attire!

Love my Macys, always something needed to purchase! Convenient location! The mall inside could…read moreuse a little updating.

Awesome quiet mall ! enjoy my time there when i go shopping with my friends or family !read more

Return not processed properly. No return cash to my account or gift card offered. NEVER BUYING FROM…read moreA GAP/OLD NAVY store again.

I normally steer clear of Old Navy stores, because the lines of long, the clothing are substandard,…read moreand they don't sell the tall version of their jeans in the stores. However, I went into this location, cause Im hardly at Arbor place and I had saved some items on my shopkick app that I wanted to view at Old Navy and could tell from the outside of the store that this location was neatly organized. This location is actually inside the mall, and that may be the norm for some of you, but I'm use to most Old Navy stores either being stand alone stores, or in a strip mall. My interaction at this location was the best ever at a Old Navy. A worker named Nick immediately greeted me and began to assist me locate the items I was looking for. We were unable to find one item in particular and he searched the computer and said that there was one in the store, we looked for it for a while and I gave up and exited the store. About a minute later Nick walked up to me in the mall and said, he found the shirt. I was shocked that he even continue to look for the shirt after I left the store. Probably the best Old Navy interaction I've ever experienced. Upper level of mall on Dillards Wing.

absolutely terrible customer service the sales associates have you waiting around on them while…read morethey're laughing amongst each other on the phone etc i don't recommend shopping here if you're expecting professionalism from these sales associates

It's all an illusion! Just a Macys mentality under the Dillard brand. Paid $100 for a white polo…read moreand wore it once! Food was spilled on the shirt and after spending $15 at my nearest cleaner they couldn't get the stain out. When I brought back the shirt I get had a hard stance "there is nothing we can do" they didn't even look at the dollar amount spent on my account or try to accommodate. The blonde haired female manager was rude however didn't take the time to resolve instead gave me some unrelated stories that had nothing to with me. They have nice clothes but do not standby them. Another lost opportunity Dillard's! FYI- Bring back Mike! He was one of your best assets

My husband and brother-in-law were waiting in line for a table to open up at the diner next door,…read moreso I browsed around this consignment store and it was not a waste of time. The owner and her mother were there, and they were busy as can be ironing clothes and making things nice in the store. It is a fully equipped store with an actual showroom full of very nice high-quality clothes for women, men and children, shoes, accessories, home décor, furniture and stationery as well. The accessories were remarkable with a vintage purse collection you would not believe. One of the purses that I purchased was not vintage at all--the purse had jewel protectant seals on it affixed appropriately that I had to peel off myself. I have a thing for old things being repurposed and this store is a hot bed for it. Oh, the places this store will go.

If you like colors then this little jewel is great for those adventurous hunts. This business has a…read morebit of everything and they are in a fabulous state. My daughter fell in love with the green wall of accessories and I enjoy the prices and mostly the wonderful customer service. I surely will come back

Charles and Mindy gave me the best service! Super sweet and helpful. Had a great shopping…read moreexperience thanks to them. Will definitely be back!

This was my 2nd time ordering online, I picked it up today with no drama. The young lady noticed…read morethat I didn't have any items in my hand. She asked was I picking up an online order and she quickly hurried me to the other register that didn't have any wait time. Lovely Candyce took my name and got my order very fast. I checked the box made sure the items were correct, signed the receipt she gave me a bag and I was on my way.. both young ladies were wonderful today. Great experience..