You know the old saying that when looking for a service, you should be looking for price, quality,…read moreand speed, but you'll have to choose which two of those qualities are most important to you because one of the three will almost almost be missing. Ascent is the outlier. They were amazing. Their business popped up when I did a ChatGPT search to replace the windshield in my 2020 Toyota RAV4. My windshield is pretty high tech with camera inputs that have to be aligned perfectly so I needed a company with the equipment and skill to get that dialed in perfectly. Ascent was by far the most reasonable on price and had consistently great reviews. I figured that must mean I'd likely have to compromise on speed or quality. Not at all. They had me immediately scheduled for less than a week later and showed up at my door and had the job knocked out in no time. They also found a few drain tubes that were clogged under my cowl and blew those out for me free of charge. Tanner and Kyle are co-owners who are literally third generation windshield installers and have done this since they were young. Instead of continuing to crank out dozens of windshield replacements a day in a shop, they decided they wanted to be able to have more interactions with the customer and have the time to make sure they did the job right. Hearing more about their business I was only more sold on these guys. I personally appreciate and applaud that they've figured out how to create a small business that's efficient and still leaves them time to invest in their families. When I asked if they intended to scale, they emphatically said, "Nope!" They love being able to move at a pace that's sustainable to do the job well and take care of the customers. Can't recommend these guys highly enough.

Quick service and easy installation by expert team of at least 4-5 available techs. They provide a…read morelarge window so the customer can see the whole process while it is happening.

Very discouraging to hear for the second day that our car window won't be replaced. Yesterday it…read morewas because the order hadn't arrived. Today "the order was messed up." Because of the holiday nothing will get done for another 5 days. Not impressed and will not return to this business.

A rock thrown by a passing car put a nasty chip in my windshield. I called Novus at 8 the next…read moremorning, took my car in at 9:20 and was out of there by 10. Everyone was friendly and efficient. I'd put fingernail polish on the chip because I was afraid it would crack further ... they very kindly told me not to do that again as it can make repair more difficult. A piece of transparent tape is enough to keep dirt out until a repair can be made. The nice lady at the desk walked me through the claim on my insurance company's app. Easy peasy!

I was traveling through town and with only a half hour left before they closed, they bent over…read morebackwards to take care of a large chip on my RV windshield. Very friendly, helpful, and speedy. Much appreciated.

2 for 2 on setting up an appointment, making arrangement to have my vehicle ready, just to be…read moreinformed (the day of) that they rescheduled my appointment for almost a week later. Really convenient when you can't use your daily driver. This cancellation, I got an email at 730 am confirming the install and then an email at 1230pm saying it had been rescheduled. No call, no other effort to contact me. Very unprofessional. And you can't speak to anybody in person to get answers! Poor management.

Fantastic job replacing our Jeep's back windshield. The best part about this company is their…read morepeople. Extremely genuine people with excellent customer service that helped my wife and I in an unexpected pinch. The manager, JD, drove my wife home to Laramie during one of the windy spring days when the interstates were closed. One of the nicest things anyone has ever done for us. Ben was awesome too. Excellent communicator and went out of his way to help and accommodate us in our unexpected pinch. We give our highest recommendation to this company.

The windshield on my car cracked in a late winter cold spell, and I noticed it began to grow and…read moreexpand in the early summer heat. Time to get a new windshield. I researched various windshield replacement services in the Fort Collins area and settled on my top three. After viewing the company websites and reading recent reviews on Yelp, I decided NOVUS was the best option. Being a busy person, I don't have time to go and wait in a waiting room while the work was done. Instead, I needed to have the glass technician come to my home and install on site. In communication with the NOVUS scheduler, they were very pleasant and willing to work with me on arranging a time that fit my schedule. During the heat of the summer, they explained they schedule home replacements only during the morning hours. We arranged for a date about a week and a half away, which I felt was reasonable. On the scheduled day, the tech called me when he was on his way. WIthin a short time, he arrived with a partner. They parked adjacent to the car, and said they'd let me know when the installation was complete. Within the hour, they advised they were done. There were specific instructions to follow regarding care of the new windshield. These included removing the outside tape at a specific time and leaving a side window slightly open to reduce air pressure when doors were closed for the first day. This was explained very clearly so there was no confusion on my part. The customer care was very friendly and their installation was professional. No worries from me as to the quality. I recommend you consider NOVUS for your vehicle windshield replacements. You will be satisfied.

Super easy to work with. Provided accurate estimates, timeframes, and very friendly. Got our new…read morewindshield within 24 hours for a 1980's dodge pickup and haven't had any problems with leaks. Cheaper than almost anyone in town.

Artistic Auto Glass was awesome. They installed my windshield while I waited. I was expecting to…read morewait a couple hours. Wait time was less than one hour. The staff was cordial. Barry, who I am guessing was the manager/owner, was very kind to the customers, in person and on the phone (as I observed while waiting). They are very reasonably priced and did all the leg work with my insurance company. Great service, quality installation, exceptional staff.

Great place to get your vehicle detailed and headlight restoration. Great quality work for a fair…read moreprice. Military discount is always an added bonus. Highly recommend.

I had a new car detailed here and there is engraved scratches from the buffing on some area of the…read morewindows. There are also deep scratches on some of the paint, from buffing too much in one area. I am very disappointed that if they were not up to the job should have turned it down. I will have to get it redone.

Best price I found in town, also got my car in quickly. Friendly, family owned business. Its good…read moreto support the small businesses I think! new windshield looks great and am very pleased with it.

Do not go to House of Glass. There is no customer service. I ordered an item and they said they…read moreshould get it in a week. The installation was scheduled, and I took off work to be present. No one showed! Another one was scheduled a week later, and a third one scheduled a week after that. No one showed each time! No explanations were given. I went to House of Glass in person, and they said they ordered the wrong item (without ever telling us). They said the correct item should be received in a week. I made several calls and sent several emails. None returned. I gave up after a month and went to someone else.

James did a great repair at a fair price. I had insurance coverage in any case but he went over…read morethings thoroughly before starting. I thought I may have needed to go through the hassle of a new windshield but I'm good to go. I highly recommend Cracks and Chips.

stopped in to get a chip filled in my windshield- was quoted over $200 by two other companies, and…read morewas only charged a fraction of that here!! no appointment is necessary, just stop on by! Rick is so kind and welcoming and knowledgeable! He had the chip in my windshield fixed in 15 minutes, was super fun to talk to, and was way less expensive! The fix is lifetime guaranteed- and I will only come here from now on! 12/10 recommend!

Update: the owner responded back on my Google review and tried to make me look like I refused to…read morepay when the installer lied about having paperwork. They didn't bring paperwork and when they finished the job they just left. They didn't clean up. They did call me when they got back to the shop wanting payment. Some kid from his personal cell phone. Why would I make a payment for almost $500 over the phone when I can't even verify who it was and they didn't wanna give me an invoice. So yes, when I saw the invoice, I looked at it a couple of times and I made the payment . They didn't do anything that their employees said they did, but I'm sure mom and dad are going to believe their kids over a customer. The owner responded back on here, but yet I left numerous messages for the owner to call me prior to posting this on here and they refuse to call so they can say what they want. Doesn't bother me one bit, but before anybody uses this company I would think twice and find somewhere else to go just my personal opinion. And by the way, the owner does have my phone number and not once have they reached out. they would rather just make me look like a piece of trash that didn't want to pay my bill when the bill is paid in full. I gave the owners plenty of opportunity to contact me before posting negative reviews online but when they don't want to return phone calls, this is what happens. Superior Glass do better!!!

Brandon was top notch. Showed up on time and readily checked out all windows in a house we are…read morebuying. He was very , knowledgeable, friendly and helpful. He even fixed two windows that would not open on the spot. Granted they were simple fixes but seriously, who does that. I am waiting on his estimate but for customer service alone, I have found my go to guys for window replacement and repairs. Nice that it is also a local family business.