This place is a scam! I had a house built and they put the wrong bath splash in the shower the…read moretile I order for the tub was installed wrong and when I had to go to the city to complain about my builder this company falsified records etc, they submitted a copy of my signature on a piece of paper that was completely BLACK except for my signature and the city of Cheyenne board accepted it.... Never seen anything like it in my life. You build in Cheyenne through these scammers and you'll pay dearly, that whole town is in it together with the housing scams and prices

Worst customer service ever. Trying to get things done with the installation of our LVP has been a…read morenightmare and one of their installers has been very difficult to work with and has had quite the attitude. Will never do business with them again.

I was lucky enough to have Danny come in and install the carpet. We pulled the carpet and painted…read morewith kills oil based paint. Danny came in and did a professional, well completed work. He was the only one who did the work in 2 days for a 850 sq footage basement. He offered to take some left over, old carpet and it was greatly appreciated. He seemed in good spirits. The customer service is great here and the whole buying carpet experience went well here and I would highly recommend.

Not a very good experience. Extremely expensive and they said that was because they were very good…read moreat what they do. The pattern ran the wrong way on the stairs and in the room I have a black line line all around the room on the white wood work. I now have to tape, put plastic down, buy paint and paint all the wood work. So much for saving me any time. Oh if they don't have other work The send install) for the day they will cancel and then I had to be home on my weekend watching them scuff up the wood work. For what I paid the experience should have been pristine and without a hitch. Needless to say the rest of the house will not be done by them. I am going to use Lowes (installers are contract just like Carpet One), it is much cheaper and it could not look any worse. By the way no even called to see if it was done right, if I liked it etc. In my other houses in other cities they either called or in all but one sent some one out to look at the work and sign off. I am pretty sure they did not really care. If they did care and followed up, they might have had the other 5 rooms of work.

Best service in Cheyenne. They were reassuring and…read moreprofessional when I called them in a panic with a flooding living room. They arrived with a huge water vacuum, a bunch of powerful fans, and got the job done. They were so quick getting to it that we had no mold problems. Ethan, the young man who serviced our home, was polite and knowledgeable. He was a pleasure to have in the home, respectful of property and the panic mode I was in. He also called to check up on us and came back to retest the carpet to make sure it was completely dry. A+ all around.

Great business man with employees that go above and beyond what they need to do to prove what is…read morerequired to make a customer happy... very happy!

Kaiser Floor Covering is doing a wonderful job in repairing my tile floors and putting in and…read morereplacing some tile with Luxury Vinyl Flooring. The employees have all done a professional job that is taking a lot less time than I expected. I have had great interactions with everyone I have met from this company.

The show room is nice but but the quality is just ok. The biggest reason for one star is customer…read moreservice! They lack knowledge in their product. I believe the female's name is Krista? She definitely needs a course in customer service. She kept repeating she was immuno compromised and everyone that comes in has to mask up. I agree if you own a private business you can request this. Why would you work with the public if you are so worried about your health??? She made it seem more like a personal control issue than a health issue since she acted pretty aggressive with her demands.

This local veteran owned, family operated, carpet cleaning service is top notch. I've used them…read morefor move out cleaning several times and recommend to everyone. Did you know you should clean your carpet every 6 months? Especially if you have allergies or asthma it'll really help keep the air clean.

Paid over $200 for sloppy work. Had the service done on a Friday and as the weekend pass by their…read morefragrance smell disappeared. I issued a complaint. They came by and add more fragrance to the carpet calming thats what needed to be done because their pump working correctly the first time. They also refused to reclean my carpets.