They are not registered with the IRS for energy efficient tax write offs…read more Otherwise, great quality and fairly priced. I needed pocket/insert windows to replace my original 1930s windows. They built custom windows to fit my house and they look great! Very professional, easy to work with, and reliable.

If you're searching for a competent. reputable, customer oriented business to replace windows, then…read morelook no further than GILL WINDOWS!! Bryce, Dwayne, Tim, Voyd, and crew were phenominal! They arrived ahead of schedule, got to work right away, informed me of what they were doing every step of the way. I absolutely love my new windows! No issues or problems. I highly recommend GILL WINDOWS!!! Thank you all so much!!! June Morrison

Avoid like the plague! They do horrible work and when you try to get them to come out they no show…read moreand give excuses that they are busy with installs. I would not have louie work on my property even if it was free.

No call no show on an appointment for a quote. When I called them they said they would need to…read morereschedule as they had another appointment coming up. Unprofessional business. If this is any indication of work quality, take your business elsewhere.

Olympic glass shop in town that seems willing to do repairs. Had a window pane broken out by hail…read moreand I tried 4 other companies who ranked higher on google before I found these folks. These guys are way better and deserve more reviews! Super quick and very friendly!

From the owner: We have 25 years experience in residential glass work. Call today to schedule your free estimate!read more

Having your window pop and shatter suddenly without cause is a startling experience but what is…read moremore shocking is the absolute horrible customer service and blatant disregard for their warranty and care for the customer. And that is what sold us on this company. We have had one of the 2 shattered windows replaced but it took around 6 months to get it done. And this one that is still broken and waiting to be replaced... we have been waiting nearly a year and can't get a call back or an update. To add to the troubles, the initial install ended up being awful. It looked great for a bit but all the windows have gaps and dirt and air pass through and they are a MESS!!! Mike from Nex-Gen came and walked through everything and agreed the installation was not good. And he promised to get the replacement in quickly for the broken window and would fix all these install issues and wrote everything down and apologize but, that was nearly 5 months ago and we have called and have gotten NO response. My husband calls the company and NOTHING is ever done. We don't even get a phone call back, they say they are checking on the order and will get back to us. Good thing we don't hold our breath. This so called lifetime warranty is a joke! It is only good IF the company actually calls back and actually follows through. And what is so maddening, the warranty and good customer service is what sold us. Talk about bait and switch.

Great experience with Dan and Dave. Sales process was respectful, authentic and knowledgeable.read more

Dont have 6months to wait for them to call back. Horrible follow up and lack of service. AVOID and…read moredont make the same mistake I did by not listening to the previous reviews

This is the first time I've used B&W and found they did a great job from Tom being up front and…read moretotally honest with the quote saving 5k on 4 windows instead of going with Champion who is a scam in my opinion why they told me I needed brand new windows and panes when all I needed was the outside single glass pieces fixed on 4 double paned windows. The guys showed up promptly and replaced everything in 2 hours which btw included 2 6' sliders, not easy job, thanks guys good job !!!!!

It's been since January 9th, 2018 that we contacted Donatello Doors regarding the progression of…read morethe bubbling, peeling & rusting of our double wrought iron doors which are still under warranty as of today, 11/27/18. The CEO, Robin Haynes, has bucked off the responsibility of finding a repair person to us and has capped the repairs to $1,200! The repair quotes we've received thus far are over $2500! Kirsten & Zaini are ignoring our calls and are not responding to our emails. We have contacted the Consumer Protection Agency in Wyoming, where Donatello is located and Florida, where we reside, as well as the Federal Trade Commission and the Better Business Bureau. You can read our complaint on the BBB website under Donatello's profile. Donatello Doors has ignored the communications to resolve this issue. We purchased from Donatello Doors trusting their extensive written promises of backing up their product should there be an issue and their warranty specifically indicates they will repair to new standard or replace at no charge. The repairs have not happened, and their behavior does not lead to believe they will. We paid a lot of money for these doors and now what we have are two unsightly peeling & rusting 11-foot doors for all that visit our home to see! Buyer beware.... their claims of 100% commitment to excellence and their "A" rating with the Better Business Bureau, from a commitment to 100% customer satisfaction are not true. They claim these standards under their company values and throughout their website. They are not BBB accredited. We are not alone in this issue. There are other Donatello customers with similar issues. Do your research before considering purchasing from Donatello Doors.

I first contacted Donatello doors regarding the peeling paint/finish of my front door, back in…read moreNovember of 2016; we had the door just over one year at that time. After over two years of the company searching for a painter, I finally asked for a settlement agreement in April of 2019. The settlement agreement was for less than half of what I paid for the door. This agreement was emailed to Kirsten Jensen in May of 2019. Repeated attempts to reach Kirsten and Robin Haynes by email have failed. Repeated phone calls to the company have also failed. I just want to warn anyone thinking of buying a door from this company....they DO NOT honor the warranty that is posted on their website.