Pella is always extremely responsive. They have helped me install and maintain windows in two…read morehouses in Laramie. I can't recommend more highly!

They are not registered with the IRS for energy efficient tax write offs…read more Otherwise, great quality and fairly priced. I needed pocket/insert windows to replace my original 1930s windows. They built custom windows to fit my house and they look great! Very professional, easy to work with, and reliable.

If you're searching for a competent. reputable, customer oriented business to replace windows, then…read morelook no further than GILL WINDOWS!! Bryce, Dwayne, Tim, Voyd, and crew were phenominal! They arrived ahead of schedule, got to work right away, informed me of what they were doing every step of the way. I absolutely love my new windows! No issues or problems. I highly recommend GILL WINDOWS!!! Thank you all so much!!! June Morrison

I got off to a bit of slow start with this company, however, once I explained to them what I needed…read morethey bent over backwards to ensure that I was taken care of. They repaired 4 broken windows, 3 screens and installed a new window. The estimate was within a few dollars of the final amount. Each worker that came to my home was respectful and pleasant. They always cleaned up their mess and hauled away garbage when the job was done. They would go out of their way to make sure they didn't track mud through my house but even still mopped up the floor with a towel when they were done. Excellent company and will be doing business with them and Louie again. Thanks for my new windows. They are great!

Unwilling to help me resolve a door issue - asked to have someone come out and see what they can do…read moreto fix my storm door. It is clear to me that they not be a good company to work with.

Olympic glass shop in town that seems willing to do repairs. Had a window pane broken out by hail…read moreand I tried 4 other companies who ranked higher on google before I found these folks. These guys are way better and deserve more reviews! Super quick and very friendly!

From the owner: We have 25 years experience in residential glass work. Call today to schedule your free estimate!read more

Worked with Ted Rajewski at NEX-GEN and it was a good experience. He was patient with my mom, who…read moreis elderly, and went over everything with her more than once until she felt like she understood what she was getting. He didn't talk down to her or try to rush her into anything, which I appreciated. Easy to get ahold of too. Would use them again.

Having your window pop and shatter suddenly without cause is a startling experience but what is…read moremore shocking is the absolute horrible customer service and blatant disregard for their warranty and care for the customer. And that is what sold us on this company. We have had one of the 2 shattered windows replaced but it took around 6 months to get it done. And this one that is still broken and waiting to be replaced... we have been waiting nearly a year and can't get a call back or an update. To add to the troubles, the initial install ended up being awful. It looked great for a bit but all the windows have gaps and dirt and air pass through and they are a MESS!!! Mike from Nex-Gen came and walked through everything and agreed the installation was not good. And he promised to get the replacement in quickly for the broken window and would fix all these install issues and wrote everything down and apologize but, that was nearly 5 months ago and we have called and have gotten NO response. My husband calls the company and NOTHING is ever done. We don't even get a phone call back, they say they are checking on the order and will get back to us. Good thing we don't hold our breath. This so called lifetime warranty is a joke! It is only good IF the company actually calls back and actually follows through. And what is so maddening, the warranty and good customer service is what sold us. Talk about bait and switch.

Dont have 6months to wait for them to call back. Horrible follow up and lack of service. AVOID and…read moredont make the same mistake I did by not listening to the previous reviews

This is the first time I've used B&W and found they did a great job from Tom being up front and…read moretotally honest with the quote saving 5k on 4 windows instead of going with Champion who is a scam in my opinion why they told me I needed brand new windows and panes when all I needed was the outside single glass pieces fixed on 4 double paned windows. The guys showed up promptly and replaced everything in 2 hours which btw included 2 6' sliders, not easy job, thanks guys good job !!!!!

It's been since January 9th, 2018 that we contacted Donatello Doors regarding the progression of…read morethe bubbling, peeling & rusting of our double wrought iron doors which are still under warranty as of today, 11/27/18. The CEO, Robin Haynes, has bucked off the responsibility of finding a repair person to us and has capped the repairs to $1,200! The repair quotes we've received thus far are over $2500! Kirsten & Zaini are ignoring our calls and are not responding to our emails. We have contacted the Consumer Protection Agency in Wyoming, where Donatello is located and Florida, where we reside, as well as the Federal Trade Commission and the Better Business Bureau. You can read our complaint on the BBB website under Donatello's profile. Donatello Doors has ignored the communications to resolve this issue. We purchased from Donatello Doors trusting their extensive written promises of backing up their product should there be an issue and their warranty specifically indicates they will repair to new standard or replace at no charge. The repairs have not happened, and their behavior does not lead to believe they will. We paid a lot of money for these doors and now what we have are two unsightly peeling & rusting 11-foot doors for all that visit our home to see! Buyer beware.... their claims of 100% commitment to excellence and their "A" rating with the Better Business Bureau, from a commitment to 100% customer satisfaction are not true. They claim these standards under their company values and throughout their website. They are not BBB accredited. We are not alone in this issue. There are other Donatello customers with similar issues. Do your research before considering purchasing from Donatello Doors.

I first contacted Donatello doors regarding the peeling paint/finish of my front door, back in…read moreNovember of 2016; we had the door just over one year at that time. After over two years of the company searching for a painter, I finally asked for a settlement agreement in April of 2019. The settlement agreement was for less than half of what I paid for the door. This agreement was emailed to Kirsten Jensen in May of 2019. Repeated attempts to reach Kirsten and Robin Haynes by email have failed. Repeated phone calls to the company have also failed. I just want to warn anyone thinking of buying a door from this company....they DO NOT honor the warranty that is posted on their website.