I was lucky enough to have Danny come in and install the carpet. We pulled the carpet and painted…read morewith kills oil based paint. Danny came in and did a professional, well completed work. He was the only one who did the work in 2 days for a 850 sq footage basement. He offered to take some left over, old carpet and it was greatly appreciated. He seemed in good spirits. The customer service is great here and the whole buying carpet experience went well here and I would highly recommend.

Not a very good experience. Extremely expensive and they said that was because they were very good…read moreat what they do. The pattern ran the wrong way on the stairs and in the room I have a black line line all around the room on the white wood work. I now have to tape, put plastic down, buy paint and paint all the wood work. So much for saving me any time. Oh if they don't have other work The send install) for the day they will cancel and then I had to be home on my weekend watching them scuff up the wood work. For what I paid the experience should have been pristine and without a hitch. Needless to say the rest of the house will not be done by them. I am going to use Lowes (installers are contract just like Carpet One), it is much cheaper and it could not look any worse. By the way no even called to see if it was done right, if I liked it etc. In my other houses in other cities they either called or in all but one sent some one out to look at the work and sign off. I am pretty sure they did not really care. If they did care and followed up, they might have had the other 5 rooms of work.

I'm really pleased with our experience with Northern Colorado Carpets. We used them for flooring…read morein the house that we built in Estes Park and it turned out really nicel. One unexpected issue we had after the install was that we have large south facing windows and there is one small part of the floor that receives intense sun/heat all day and this was causing the flooring to bubble just a bit. Derek recommended we use tile for that part of the floor and they swapped it out at no cost. The tile install also turned out really nice. I'm appreciative of all their help and will be using them again when we add an addition to our house.

NCC has old school customer service values which is so appreciated. A family owned business for…read moremany years, they get what it takes to make their customers happy. I highly recommend.

Extremely helpful, had everything we wanted. Got the job done fast and under budget. Tonia was the…read morebest!

I called this company in March 2019 to ask their prices for removal of 2 bathtub tiles with…read morereplacement on a separate date. The woman who answered said it would be just under $100 with an hour minimum. They sent two men which wasn't really necessary....while one was working the other was chatting with me about our pets. I timed both visits which were at an hour each so I was assuming $200 for the work. When I received the bill it was much more and was not itemized. I called to complain and was told Mike wasn't going to be back until the following week. I never received a call so I called again. This time the woman said the difference between the quote she gave me and the bill was the drive time to and from the shop. After the 2nd visit the man Tom told me he was finished for the day and going home. So I should not have been charged drive time back to the shop. If the office lady is going to give out prices she needs to mention drive time is not included. They did not offer senior discounts. And the materials charge for a small amount of grout used was high. On the positive side, Tom was a pleasant man and did a good job replacing the two tiles that we supplied him with.

Todd Kinsey did a great job on our carpet. He is a very honest nice young man. Very polite. He…read moreknows the carpet business very well. If you need new carpet he is the man to go to. Thank you Todd, you did a great job. Our carpet looks wonderful.

Bought vinyl from Tom at Carpet direct. Had purchased carpet from him the year prior and all went…read morewell and was happy. This time with the vinyl purchase I am extremely unhappy with their recommended installer (Dave Clark) Tom recommended Dave Clark as the installer for the vinyl floor. Got my order in and Dave (The installer) picked up the vinyl and had scheduled installation at 830a friday the 13th. He cancelled 30 min after he was due to be here. We got lots of rain and flooding in fort collins and colorado, but according my the reports and maps i saw he could have made it with no issues. We rescheduled for Sunday. was impressed with the service that he'd come on Sunday. Sunday's appointment came and went. Tried calling and no answer and voicemail was full. An hour later I finally reached him. Installer said appointment was for Monday. I said no, we confirmed twice that it was on Sunday. Had to reschedule for Tuesday. I told him he could still come out today (Sunday) and he refused..only reason was it would take several hours to install. Now our kitchen and laundry room have been out of commission (Due to all appliances moved into living room to install the floor) from Thursday to Tuesday. So bottom line he didn't want to come out on Sunday like he promised and now because he has my vinyl I cannot get another installer to do the job. Do NOT ever hire Dave Clark. Be careful who Carpet direct recommends to you. This guy was the guy that Tom at Carpet Direct said I should call. I left a message for Tom from carpet direct Sunday afternoon. Got a text from Dave at Carpet One. Said he talked to Dave and Dave said we had now agreed on Tuesday. Basically defended the installer he recommended. I could not believe Tom texted me at 8am on Monday. No call. I responded back to Tom that it is unprofessional to just text me and not call me back. Still waiting for Tom to call me back..but not holding my breath.

We recently used avalanche to replace the laminate on our kitchen counter tops. I am very happy…read morewith the results. The whole process from beginning to end was easy. Thanks!

From the owner: Colorado family owned and operated since 1984. Avalanche…read moreFloor Coverings has grown steadily to become Northern Colorado’s premier store servicing Northern Colorado including Fort Collins, Windsor, Loveland, Boulder and also service Denver and Wyoming. Our mission is to deliver quality customer service and beautiful products that have real value. When you come to Avalanche Floor Coverings, you will be greeted by a team of professionals that love their work and working with people to deliver the very best. Our showroom is staffed with qualified Design Consultants who love to work with you, our customer, to create your homes or offices from product and color selections to quality installation.