This review is going to be a little different, so please read to the end…read more
I arrived soon after they opened, and was told that the kitchen wasn't open quite yet, but that the cook was supposed to be in soon. Fine. I was in no particular hurry. I had a drink. Time passed...and passed...etc.
Finally, just before I was going to pay for my drinks and leave, apparently the cook arrived, and the very nice lady behind the bar apologetically came to take my order. At this point, it would take even more time to go somewhere else so I ordered what the menu calls a Philly Cheese Steak, with onion rings.
The food comes out and its unlike any other "Philly Cheese Steak" I've ever had before. Two things stood out. First, it was served not on a hoagie roll like every other cheesesteak in the world, but on a kaiser roll, so that when you pick it up, of course, everything falls out onto the plate. The second thing was the complete lack of taste. I did not know that meat, cheese, onions, and peppers could be so bland.
Now, you might be asking, "After that, how can you give them 4 stars?". Here's why.
When the very nice lady behind the bar came to ask how it was, I was honest...it was terrible. There was a man sitting at the bar, who I assume was the owner. She spoke to him and he came over and could not have been nicer. I don't know what issues he's dealing with in the kitchen, but he didn't seem to be surprised. He agreed with what I was saying, apologized profusely, and here's the kicker...he didn't charge me for anything. Not the food, not the drinks, nothing. When I protested and tried to pay for the drinks I would have had anyway, he refused.
So...4 stars. I'm going to assume that they're going through a rough patch in the kitchen, but trying hard to fix things, and more than willing to make it right. I hope it works out for them.
