Never in my life would I think to give any nursing facility over a 3 star rating. I'm sure you know…read morewhat I'm talking about... most places are old, neglectful, dirty, and chaotic/depressing. I am delightfully and surprisingly impressed with Ramona Nursing & Rehab. It is such a relief to know my father is with trusted and caring professionals. Almost everyone, even people in different stations, know my father by name. They staff will smile, greet you, and tend to your request quickly. They have a great team of healers including PT, OT, Speech therapy. And the administration is friendly as well. They are proactive and patient. The facility is clean and organized. Though the building is old and dated, you can see the effort they put in to keep it as comfortable as possible. Parking lot is always full weekdays. Weekends are much better, less staff at the facility, so more time for visitations.

This is a big facility that claimed they treated dementia patients. My mother declined here a lot…read more I know it isn't their fault she started pocketing food, but I do believe the lack of stimulation and assistance with eating played a big role in her not eating properly. She ended up needing a g-tube placed and even with that, she ended back at the hospital, twice, because she would pull it out. With as much staff as they have, I feel this could have been avoided. She ended up regaining her ability to eat with therapy, over time. Their physical, occupational, and speech therapy are exceptional! Their speech therapist really demonstrates care and improving patient's independence. Social services and nursing is a joke! Gabriela Lucatero was point of contact in their social services department and there was no support or guidance. I ended up having to reach out to my mom's doctor to make her aware of the situation. Seems like Gabriela didn't really care for my mom's doctor, so when it came time to get my mom's discharge paperwork ready, I literally, had to do it my self as Gabriela always said, "it is difficult to get a hold of the doctor since she's not really here" - I don't see how, if I was able to get a hold of her, I'm sure she could have too. It seems like social services and nursing run that facility and they like it that way. When I let them know I was in contact with Dr. Zhang, they went all wide eye as if they didn't think I would've done that. The charge nurse at my mom's station (who gives the medicine) has the nastiest look on her face. Often times I would crack a smile, hoping she would smile back, but all I got was a sour face. And felt a bit of judgment coming off her. CNAs were wonderful and they were the light in that place! Activities were also amazing! They played bingo, had winning prizes, play music, movies, did nails. My mom had her nails done every week. They were awesome!

Eastland Post Acute & Rehabilitation Center is a great center!…read more Crystal in admissions is awesome! From the moment I walked into her office I felt comfortable , she explained in detail everything that I was signing. Crystal was very professional, kind & patient with me because I had so many questions & concerns. I felt very comfortable with her. The staff are so nice! Maria greets you as you walk in the door ! She's so kind & always asks me how I am doing? The nurses are always amazing, awesome, patient & kind especially Daisy & Melissa in Unit 3 The Director of Social Services Rafael is awesome! He's always so patient even with an extremely busy schedule! He is always walking the halls making his rounds with the patients. He is very professional & courteous. Teresa Martinez the Activities coordinator is so fun! She loves To dance & sing! She gets everyone in the mood for their afternoon dance parade (My moms favorite part of the day) All the CNA's in Unit 3 are so patient, kind & amazing! Thank you all for being so patient with my mom!

Hand down to the friendly and helpful team at Eastland Rehab where my mom is staying. The nursing…read moredepartment is unconditional kind to us with providing answers to our million inquiries regarding my mother's prognosis. KATHLEEN Tamondong, social service team leader helps to set up a family zoom meeting with our mother. LILY TSANG, the zoom specialist goes above and beyond her duty to accommodate all the siblings to convert with our mother one by one. Thank you Lily and Kathleen for making this happen today. During this difficult period, this is truly a add/plus services. We all appreciate the kind gestures. You are all the frontline nurse angels.

Horrible place. Old Asian "nurse" that works over night. Disrespectful…read more They do the bare minimum, if even that PS I can almost guarantee all these "5 Star" reviews are fake. Funny how it's either 5 stars or 1 star lol think about it

My Mother has been at Sunset Manor in El Monte since November 2023. I am there almost every day…read morewith her, and I see firsthand their daily activities. My mother is 92 years old and not the perfect patient. The kitchen has adjusted her meals, the RNs/LVNs, DNAs, RNAs, Social Workers, Physical Therapists, Finance Office, Laundry dept, cleaning crew, maintenance staff and Management (sorry if I miss anyone) this staff has been so nice and helpful regarding my mother's every needs. They always keep the family, me and my sister, informed. In fact, my mothers' roommate (patient) told me that she never wants to leave the Manor. She loves staying at the Manor because everyone there are so very nice with her and tends to her needs. I give Suset Manor and all who work there: 5 stars *****. :)

My mom is currently a resident here at this home away from home. I was unsure what to expect when I…read morecame here, I'm sure many people avoid trying to send loved ones here or places like this. But this place will exceed your expectations. It's very clean and well kept when you walk the hallways. The residents are taken care of well and you can see them walking and visiting each other. I was happy to see so many residents smiling as well as staff members interacting so much. My mom has gotten great care here and they always keep me in the loop of any changes in her health. They call me right away if anything urgent happens. My mom has been very stable and very well taken care of here. If you are looking for some where to place a loved one and you want to make sure they get the best care, this is the place!

After undergoing a complicated hip replacement surgery at USC Hospital. have been recovering at…read moreRosemead Healthcare Center since July 9, 2025. My recovery has required extended care and personalized Therapy, and I've been extremely satisfied with the support I've received here. the staff has been professional, kind, and attentive, especially the therapy team who have kept me motivated and focused. The facility has also handled all my follow-up doctor appointments, and transportational needs, keeping I'm actually thinking of taking one of the patients here for my family informed every step of the way. Overall, the care here has been excellent. I would highly recommend Rosemead Healthcare Center to anyone needing short term rehab rehabilitation after surgery.

Honestly think this facility would be best for Mexican Americans. Some nurses good, but many were…read morenot. Some nurses are so heartless, they made fun of me when my relative died, and failed to call me, robbing me of being with them at the end of their life, even though I was close by. They threw all their belongings in garbage bags in the few days before I could get there, even though I asked them to let me pack up, after being there for years. They broke their brand new radio too, when it worked just a few days earlier. So uncaring, they refused to even leave the radio on for them, blind, crippled, and mute. KEEP YOUR FAMILY AT HOME IF AT ALL POSSIBLE! ALL 7 FACILITIES I TRIED DISAPPOINTED ME TERRIBLY. AND DO NOT HESITATE TO TALK TO THE DON, ADMINISTRATOR, OR THE AUTHORITIES IF YOU SEE MISTREATMENT.

My aunt has been here a couple of times. I must say that the staff are attentive to their patients…read more They really do care and they address family concerns immediately. The Administrator is a pleasant guy. He's always smiling and very approachable. Thank you for all that you do for your patients. My aunt had a wonderul experience during her stay.

Carry Care Medical Transport has had a great experience working with Jaimy (Social Worker) at…read moreMayflower. Very responsive, organized, and easy to coordinate with. We appreciate the support.

I'm so blessed to have my 94 year old mom residing here. It was the most difficult decision to…read moreplace her in an assisted living facility. Mom resided with my family for over two decades. As her dementia and alzheiner's has progressively worsened and needed 24/7 care. I had a meeting with her physician who recommended and assisted getting mom placed here. It's been over three months since she began residing with Mayflower. I'm estatic with the care, procedures, documentation and treatment she receives from the entire staff. In addition, the cleanliness of the facility is outstanding. Visiting hours for guests are flexible with appointments made within a few days notice and family is allowed to take her out for the day outings - with approval of their physician. I just had a 3 month review with her social worker and she informed me that mom saw a dentist, optometrist in addition, to receiving a flu & covid booster shot. The facility also has activities like game activities, physical therapy, dancing and even threw a Halloween costume luncheon - which mom couldn't stop raving about. If you're considering care of a loved one - I would highly recommend Mayflower Care Center.

I recently had the opportunity to speak with Martel, and it's evident that professional development…read moreand continuous improvement are at the core of El Monte Convalescent Hospital. The team at El Monte Convalescent Hospital is dedicated to providing high-quality care and ensuring that every staff member is equipped with the skills and knowledge needed to meet the needs of their patients. It's refreshing to see a facility that invests in its staff and values growth and improvement. Thank you to Martel for speaking with me and hearing my concerns.

This place actually cares about its patients. The quality of the care is exceptional. The staff is…read morecaring and well informed. The facility is clean and well maintained. The only negative I can say is that their parking lot is tiny, and I wish they were closer to home. Why can't all care facilities be like these guys too? A business that checks all the boxes, runs on all cylinders, looks great, feels great, and makes not only your loved one feel good, but also gives their family a sense of relief knowing their loved one is in good hands.

I have been going to groups here for quite a while now here, and I have had some times where I…read moredidn't like it because there wouldn't be more people at first, but now they have grown so much i love meeting new people that have similar goals, san Gabriel center have improved all there services. Shout out to Counselor Melany she has been very helpful through the process, and shout out to every one else in the office who has been very kind and encouraging! Keep up the good work . Thanks to the sgv center !

I recently seen my counselor and was advised he was terminated. Why they would terminate the only…read moreperson that gave a damn about his clients is beyond me. I will not be going back no more. I was going while I thought he was on vacation. I would go to only be told to sign in and leave. No individual sessions, no group sessions, only how you doing and ok great sign and leave. That's good for the ones that are court ordered and don't want to be there, but the ones that want the help. What about us? From my understanding this has been going on for a long time,but no one wants to say anything out of fear of losing there job like my counselor. He will be missed and those of you who are reading this no who I'm talking about. He was the only male counselor and the only that fought for us and cared about us. He has been through are struggles and understood us. What the hell is this company thinking.

When my sister and I went to the tour, Joey was very nice with us. My sister liked this place,…read morebecause of the friendly environment . Mi hermana lleva casi 2 meses viviendo ahí y está muy contenta. El personal es muy amable con los residentes . Martha and Joey fueron de gran ayuda para nosotros con la preparación de los documentos necesarios. me gusta mucho el jardín. Estoy feliz de tener ahí a mi hermana fue una buena decisión .

My girlfriend's mother stays here, going on three months now. Such a wonderful place. Even before…read moreshe started here, she could tell that it would work out great. Joey helped immensely with the placement and transition. The staff always shows such care and compassion for their residents. We cannot thank them enough!

This is one of the best facility my husband has been in, he received all of his need care and some…read morenew ones that we were not aware of, the nurses truly wonderful caring patient and believe me my husband is a picky person he had escape Avery facility he has been in but not this one he said that they always check up on him before the nurses change their shifts or when home it made him feel special. I would always be informed of any kind of changes. Thanks to all the staff that work at Arcadia health care nursing home . And the social workers were so helpful and truly do thier job to make sure that all that can be done is done.

My brother-in-law was sent here for care after surgery. He was put in a room with no working…read morebuzzer. After 2 hours he used the bed table to walk to the desk for help. There is not sufficient nursing staff on site. His wheelchair was taken from him by an aide that said, "you don't deserve a wheelchair." He has an amputation!