It was never in our wild dreams to have ever taken a love one to a nursin home, specially not our…read morefather. It was the hardest decision we ever took. However, the minute we saw how clean, no odors or how professional all the personnel was, we felt at ease and started to have peace of mind in knowing that our father was going to be ok. We were so blessed as each of the nurses that took care of my father were so genuinely caring and during the final days they became a part of our suffering and provide us with everything they could to make us feel better. I could not think of any other place to take a love one, should we see ourselves again in the same situation. They will be forever in our hearts as they were such angels in the midst of our sorrow. Thank you El Encanto personnel!! Huertas Family

The people here are AMAZING! I was scared to send my 90 y.o. father to a nursing home for…read morerehabilitation after hospitalization. I only wish I had found this place sooner. There was so much improvement in his physical and mental health, that really had high hopes of his return home. Alas, he passed away before that could happen, but the sweet memories of his smiling face will forever live in my heart. STAFF W HEARTS OF GOLD: administration, nurses, therapists, CNAs, and housekeeping. I am so grateful.

My grandfather was in this facility for a few days to recover from a hip surgery. The care he…read morereceived was very good. The staff we came across were always friendly and attentive. They treated my grandfather very well. My grandmother was there everyday to keep my grandfather company and the staff was always attentive to her as well and for that I wish I could give you 5 more stars :) Thank you for your kindness and service.

Placing a parent in Rehab facility can cause concern, but the staff was always pleasant and many…read morewere exceptionally kind to my 89 year old father. He was suffering from a UTI that had gone into sepsis and was at the facility a little over a month. From Saatchi and Claudia the CNA's who always took care of him with grace and kindness, Thank you. Michael at the Front desk always welcoming, he went out of his way to help me get the MLB app on the tv in my fathers semi private room to watch the Dodgers. My father and his roommate felt a sense of normalcy being able to watch the Dodgers even while being in the facility. Thank you. The case manager Adrianne at West Haven, she was a dynamo at managing all of activity of my father entering, during his stay and departing the facility. A true compliment to the team at West Haven. Thank you to all the caregivers not mentioned here you all are an amazing team!

My aunt had to stay here after having cellulitis on her shins that wouldn't respond to IV…read moreantibiotics back in July 2017. She's a 30+ year diabetic and her diabetes was completely out of control. With this center's stay of 4 weeks, she lost almost 40 pounds through daily physical therapy, diet, and the cellulitis ultimately resolved itself. I approached this center's staff with a lot of generosity and thankfulness, especially since my aunt was going to be in their care 24/7 for quiet some time. I feel their job can be thankless so I wanted to make sure they knew we were very thankful. My aunt is heading back there for rehab after having back surgery, and although the nurse I mostly dealt with, Helen, is no longer there, I look forward to meeting the new nurses and staff, and can only expect that they will do a great job again. I wish the location was a little more updated since a few things need work, but it's all superficial. The quality of care is what matters the most.

The CNA and nurses are absolutely miserable with their jobs and it shows in the care of their…read morepatients. I was here for a month . The nurses and a CNA outside my door at 3 am fighting and calling each other bitches and waking up the whole hallway . CNAs walking in my room after 2 am talking about the nurses and how they will get the place shut down for all the complaints. But they were no better They would never come in at night to help. I did it all on my own. My roommate had a colostomy bag and the CNAs would rock paper scissors on who to do it and then it literally would not get done. She got sick and had to go back to the hospital. My other roommate has such bad bed sores that her family would come in and say something. Happy she had family to advocate for her. I actually requested to sign out again Drs orders. But I do have to say the only ones who do deserve some recognition are the wonderful Rehab Team.

Yes, I highly recommend this facility. I have visited other nursing homes, and this one stands out…read morefor its cleanliness and well-maintained environment, as well as its great staff. Beacon became my second home. I was there every day and often stayed until 1 a.m., especially when my mom was not feeling well. I was very attentive and meticulous about her care, always closely monitoring the quality of support she received. Beacon made sure they delivered consistent and compassionate care throughout her stay. My mom was transferred to Beacon in 2021 and spent the final chapter of her life at Beacon Healthcare Center. My mom passed away on January 4, 2025. Her assigned nurses at Beacon never failed to check on how she was doing. We had hoped she would recover, but God had other plans. Although, saying goodbye was one of the hardest experiences our family has ever faced, I am deeply grateful for the care and compassion she received. Like any healthcare facility, there were a few hiccups along the way. We had some concerns during her stay, but I appreciate that the staff listened to us and worked with our family to address them. Being able to communicate openly and come to a resolution meant a great deal during such a difficult time. The nurses, caregivers, and staff treated my mom with kindness, dignity, and respect. They made every effort to keep her comfortable and showed genuine compassion not only to her but also to our family. Their patience, comforting words, and support meant more than they probably realize. No place can take away the pain of losing someone you love, but knowing my mom was surrounded by caring people brought us peace during her final days. I truly appreciate everyone who played a role in her care and helped make a heartbreaking experience a little easier to bear. Special thank you to Nurse Tran, Ms. Cynthia, Ms. Gloria, Nurse Angelica, Nurse Angelo, Nurse Mary Ann, and Nurse Mary Rose for their dedication and compassion, especially during my mother's feeding times. They never gave up on her and continued to provide patient, attentive care. I am also grateful to everyone who took part in caring for Ms. Helen Basco. Thank you all for your kindness, patience, and support. Thank you to the entire team at Beacon Healthcare Center for the kindness, professionalism, and compassion you showed my mom and our family. We will always remember and appreciate everything you did. Thank you. - The Basco Family

I wish I could leave more stars because we had high hopes when my dad was transferred here for…read morerehabilitation after surgery. Unfortunately, our experience has been deeply disappointing. Like many facilities, there appears to be a serious lack of urgency, compassion, and communication. My dad went approximately 15 hours without being provided water. On another occasion, he was left sitting in soiled clothing for over an hour and was expected to eat his meal before anyone assisted him. While visiting, I also witnessed another patient fall. The patient remained on the floor for approximately 20 minutes while several staff members stood around without providing immediate assistance. It was upsetting to witness. Communication among the staff has also been extremely poor. It often seems that no one knows what is happening or who is responsible for patient care, making it difficult for families to get answers or feel confident that their loved ones are receiving proper attention. Based on our experience, I cannot recommend this facility to anyone looking for rehabilitation care for a loved one.

DO NOT BRING YOUR LOVED ONES HERE!!!!!!…read more I really need Yelp to allow for 0 star ratings, perhaps even negative stars!! If you have a loved one in need of care, DO NOT BRING THEM HERE. The place looks nice on the outside but holy hell, this place leaves their patients completely unattended and neglected. DO NOT BRING YOUR LOVED ONES HERE. There are patients screaming for nurses, patients who need help getting to the restroom being ignored, and it's completely unacceptable. DO NOT BRING YOUR LOVED ONES HERE. We have a family member who needed assistance from recovering from a major surgery, and thought this establishment would be a good place to transition them back home from being in the hospital. WE WERE SO WRONG. DO NOT BRING YOUR LOVED ONES HERE. Recovering from surgery or any medical condition is a profoundly vulnerable time for many patients. It is not uncommon for them to feel down but to deprive them of assistance at an establishment that is meant to look after patients is both unacceptable and frustrating. Such experiences can significantly impact their emotional well-being during an already challenging period. This place is a scam, DO NOT BRING YOUR LOVED ONES HERE. Heed the warnings of all of the 1 star ratings - we failed to and we regret it. NOTICE how all the five star ratings are over 2 years old or from profiles who have less than 10 reviews? We overlooked that too. OH, and DID I MENTION.... DO NOT BRING YOUR LOVED ONES HERE.

I am incredibly grateful for the attentive and compassionate care my mother-in-law received at…read moreGarden View Post-Acute Rehab. The staff went above and beyond to ensure her comfort and well-being. Your professionalism did not go unnoticed. A big thank you to your staff.

I recently toured Monte Vista Healthcare as an option for my mother. I was impressed by the…read morecleanliness of the facility. But more importantly what stood out to me was the friendly and professional staff.

Building does not have air conditioning. Not safe, especially those will oxygen concentrators and…read morethe elderly.

The staff is friendly, the patients look happy. It doesn't look like much because the building is…read moreold but they are doing great things at Green Acres. Lives are being changed, families are being helped.

Green Acres is like a home away from home. We have a real family here. Both the staff and the…read moreresidents are wonderful! This is a great facility to work.

0 stars would be a great rating for a facility like this. Besides being not caring at all about…read morepatients they did this to my mom. She was on a puree diet and a nurse put a whole burger in front of her at lunch time came back an hour later only to psychologically torture her. Nothing is done here for a patients wellness. The physical therapist might not show up for

I was a patient for 8 weeks And it was the best experience I ever had. The Nurses.( Amy Jose…read morePatricia and Priscilla ) We're very knowledgeable in regards to my case. They took care of me with all the TLC they all had wonderful attitudes and most important they had a great sense of humor. The C N A's We're also wonderful. With smiling faces promptness helpfulness. Great attitude comes with it as well. I had a wonderful experience. My healing process of my severe surgery to my foot made it more pleasant. Then ever Doctor Cruz. The wound Doctor was also very helpful knowledgeable and had a great sense of humor even though he would come really late at night. Busy man. The? Food was made with lots of heart. However, the one upside down thing I have is they need to have a menu for diabetics. Unfortunately, I was not able to eat many. Parts of the meal because they were carbs. However, I was able to substitute it with salad. And with no problem, they would bring it to me promptly. Other than that, this facility is a wonderful place. It's clean and a happy vibe that makes your healing Process. A little more pleasant. I want to thank all of the staff that interacted with me. And made me feel special. Thank you to all..