My HP laptop stopped working after six months. I contacted HP support and was informed Best Buy in…read moreRock Wall, Texas was my closest support center. The location is an hour drive, so I called their tech support to ensure they could assist. It took me two calls to get past their AI answering service, once I did the technician who answered said they do NOT service HP products still under manufactures warranty. He suggested I send it back to HP for support. I called the HP support line again to find their staff baffled, insisting that Best Buy is their local support center. Issue is still unresolved.

Geek squad is totally inept -I paid tjrm for a projector installation and all they did was install…read moreit to the frame I had- didn't ensure it was working or configured correctly. I had to hire a real av installer to correct their installation

These guys are legit! Talked to Billy about what I wanted to do and he came out to make sure we…read morewere on the same page. He shot me a quote that was more than reasonable. He came out with his guys I decided to change entertainment centers which added a twist but they worked right through it like true professionals. Everything was done with precision detail and they checked with me to make sure I was good with everything before they did it. I can't say enough about the results. I would recommend them any and every time. You will not be let down if you give them your buisness!

Needed speakers added to our Salon in Richardson. Billy's team did a great job and very…read moreprofessional. I would recommend him to any of my friends. The sound is great and the sonos solution is awesome. Very happy with the product and installation.

Love was a great help. We did twisted pair runs for networking and cameras as well as exterior…read morefiber. He had solutions for install problems that had stumped me for years. He was not cheap but given intermittent complexities, it all averaged out. Yes, he'll definitely get my return business.

It's true: Online retailers are taking over the globe because of the exploitation of the conscious…read moreneed for convenience, and the capitalization on poor storefront customer service. People wield meager amounts of time outside their professional and personal lives, so why face-to-face with an aggressive--or even rude storefront employee? You don't have to--at least with installing a security system--or mounting a television/wiring a custom audio system. Well, the gentleman (Love) who owns this business resets all the negativity against declining customer service--providing a stellar experience that tops all others. If brick and mortar stores could pivot--then reinvent themselves to centralize around integrity and compassion like Love, you'd see a market-take-back develop against the online conglomerates. Hey Evil Corp! We're looking at you and your online sales!! Elliot is coming for yah! Ha! His prices are going to be difficult to beat, I guarantee that. It was only $300 for a custom fireplace mount on our LG OLED and Sony sound bar. Best Buy and two other mounting companies were $300+ just for the standard fireplace mount. No amount of fresh pine nuts would convince a squirrel to pay that ! So, give yourself a break and give him a jingle from your iPhone or Android--then sit back and let him do his thing. Heck--grab a tasty beverage and have a convo with him! Love (his name) is simply the best, and supporting a small business is how we (as 'Mericans) can bolster the economy in our great state of Texas! 4/15/17 Had Love come back out for an outdoor TV mount set up. It looks great and we couldn't be happier. Always a pleasure to have his expertise.

Amazing customer service Very organized and helpful…read more Will use again and also recommend to friends and family!

Very professional and fast, friendly service! 10/10 would recommend to anyone needing installation…read moreservices

Ordered a complete Home Theater package from DFW HOME THEATER and they just finished the pre-wiring…read moreon our new home build HT room. To this point, I'm very impressed! Easy to work with, professional, and they've answered all my questions. When they've finished, I'm looking forward to the updated review.

From my initial consultations with DFW home theater with Dennis to the delivery of the first set of…read moregear, I've enjoyed every moment dealing with this company. All these guys are skilled, polite, friendly, and efficient. It was actually a real pleasure to have their crew working in the house. Look forward to doing more projects with them.

Terrell at Premier Lighting installed a Lutron system with automated shades at our home in North…read moreRichland Hills. He listened to our needs, made sure we stayed on budget, and communicated throughout the installation. My wife and I found him to be a person of character.

As part of a big kitchen lighting and popcorn ceiling removal upgrade to our older house, Premier…read moreLighting Solutions installed 20+ LED can lights, multiple Lutron switches, under-counter LED lighting, and even installed our new chandelier. They worked in coordination with our painting and drywall company, coming multiple times to make their job easier and to minimize the time we had to live with paint and mess from the popcorn removal. The smart use of technology meant that there where no new wires or holes in our walls. Not only did we get some great new technology, but also saved money over a more traditional installation. Premier Lighting Solutions performed multiple smaller jobs to add all the existing lights in our living areas to our Lutron network, and now we have numerous options to control different zones and create moods throughout our house. All and all a great job.

Since August 6, 2024, I have been reaching out to Yes Installation for help with replacing a…read morecamera. I received inconsistent responses until September 4, 2024, when I had to repeatedly call and text. Eventually, their Denver office dismissed me, claiming they no longer service my camera system, despite having replaced the cameras just three months prior. They even texted me that my camera system would be available soon. Now, they say they have no cameras because my system is "too old," even though it's a brand new Lorex system installed in 2023. After a month of inquiries, I received a sarcastic comment from the person responsible for ordering cameras, stating that they no longer service such old models. Why provide me with misleading information for an entire month? How can you claim not to service them when you just did three months ago? I strongly advise against doing business with them; you will only encounter frustration. I have text message evidence of our communication and wish I could have recorded our phone call, as it was both disrespectful and unprofessional.

Brian and his team do a great job. Yes Installation manages my whole-home automation system. This…read moremeans I have had the opportunity to work with Brian on numerous occasions over the years as we have upgraded and tweaked my system. My residential setup includes URC Total Control home automation, which incorporates a 130+ device Lutron lighting system, numerous video sources(Rokus, Chromecasts, and DVD players) across 5 televisions, as well as multiple audio streaming sources (Autonomics and Sonos) across 11 audio zones. Brian not only has the expertise and experience you need for a complex home automation install, he brings an incredible work-ethic to the table as well. On more than one occasion he has gone above and beyond my expectations to fine tune my system and ensure I am satisfied with his work. I highly recommend Brian and his team for any home automation, video, audio or security project. No matter the size of your project, rest assured you are getting the "A team" with Yes installation.

Michelle knows her product. Very informative and accommodating. Mattress purchases are very trickyread more

Had a professional and great experience buying a new mattress from Terry. He was very patient with…read moreour questions and exploration of different mattresses. And even helped our family maximize our savings with the Memorial Day sale!