It pains me to write this review, because I really do think Sonia is a good, kind person at heart…read more However, that doesn't excuse some of the following behaviors, which ultimately led to us parting ways after many years of working together. When we first hired Sonia and her team, the house was spotless, as Sonia came herself to make sure this was the case. As time went on, I started noticing lack of effort and attention to detail, despite her prices continuing to climb. Also, one room used for storage wasn't cleaned and originally we weren't charged for it. However, she seemed to forget that with time, and despite not cleaning that room, included it in her new pricing. But that is far from all I take issue with. I noticed dust was left on surfaces at times that seemed to have been missed more than once, judging by the 3 inch layer of it. I pointed this out to Sonia, and instead of apologizing, she told me I didn't do a good enough job tidying the house before she got there, so they didn't have time (I believe you call that gaslighting.). They also constantly missed cobwebs in obvious places as well as spots of mold on the shower curtain. We had multiple discussions to try and make it work. I went out of my way to make things easier for her and her team, like getting a plant stand so they wouldn't have to lift things. My ex partner and I would make the house pretty much spotless for the cleaners, obviously defeating the entire purpose, making it a waste of money. Yet Sonia would still complain about how we made things difficult for her. I tried to make it work and wanted to, but I felt like a broken record, which I told Sonia, yet she repeated the same behaviors. She failed to listen when I repeatedly asked her to respect the advance notice I requested, as I had a premature baby, chronic illness, and a high pressure, in-person, full-time job. I asked for 7 to 10 days notice, which is not unreasonable. Yet somehow, most of the time, I would find out they were coming one or two days in advance without a time specified until usually the day of. I honestly do a much better job cleaning the house on my own by pacing myself and being thorough (and saving money!). And I know that it's wrong to say the client is always right, because that's just not true. However, I think blaming the client, gaslighting them, failing to listen, and doing a half assed job for high prices isn't the best look for a business. I was just tired of the excuses and having to repeat myself. And while I have tremendous empathy for those going through hardships, like I myself have been, using your personal difficulties as an excuse doesn't strike me as very professional (personally, I was expected to follow the same standards at my workplace, despite having chronic illness and personal difficulty). Do yourselves a favor and find someone who will respect your time and money, will do a much better job, and won't make you feel like crap.

Highly recommend Shiny Homes. They go above and beyond. Love coming home to my clean house!!read more

We have used A Cleaning Service Inc. for nearly ten years now. For the majority of this time, we…read morehave had our house serviced by the same team. They have been fantastic. Not only do they do a stellar job, but they are also very good with our four cats when they are servicing our home. Certainly over ten years, there is bound to be some issues. The few instances that have occurred have been responded to promptly and appropriately. We recently moved to a new home within the District. Ensuring that our same team could service our new home was a big deal for us. We are very satisfied with there service, at a fair rate too.

Well her reviews are good but BEWARE, if you don't commit to bi-weekly service, she will cancel her…read morecrew before they have made their first visit. True story. I never met Beatriz. I have never met her cleaning crew. They were scheduled to arrive at my condo at nine tomorrow. Today, I was asked to commit to bi-weekly service which I did. It is not easy to get decent or above average cleaning. But I made the mistake of adding a caveat to my commitment to bi-weekly service. I said my intent was to keep her team coming every two weeks but their performance might influence that decision. Well, A-Cleaning Service, Beatriz, does not give the benefit of the doubt to the new client. She simply said she canceled and would not send the crew she had promised. Obviously she does not lack for clients and can afford to be picky. Still I wish she had had a strong confidence in her team's ability to do a good job. Instead she pulled the plug on me and it was all over before it began. Not a good feeling. On the other hand I questioned why Beatriz never visited my unit, told me only that a new crew would come tomorrow at 9:00a.m I was not sure what to expect. She told me she would not be coming to make introductions of her crew to me or to inspect the property. And she added they speak Portuguese but can communicate with basic English. Somehow that customer feeling was absent. It appears clients are a dime a dozen and she can pick and choose. Which she did. Tomorrow my condo will NOT be cleaned by A Cleaning Service. Queasy feeling!!.

Jessica is amazing! She is so detail oriented, respects our home, and animals. She takes care of…read moreour home as it was her own. I would recommend flawless va to anyone and everyone! Her prices are honest and she works with our schedule.

I was looking for a company to come in and deep clean my house and possibly do a monthly cleaning…read more Excellent service. Showed up early and went right to work. Exceeded my expectations.

I was looking for a monthly cleaning service for my home and came across Top Maid because of the…read morereviews on Yelp and Google. I received a quote directly from Yelp and got a response within the first hour with a very reasonable cost so I went with them immediately. I booked the cleaning and finally got my cleaning done today and it looks amazing. 3 ladies came right on time and they were so nice and sweet! They all came into my house with masks on and shoe slips. I also really appreciated them asking me to check the house before they left so they know that my expectations were met and they definitely were! My kitchen, bedrooms, and all my bathrooms were spotless! Definitely happy I booked Top Maid!

We have used Edy and her team for almost seven years. Throughout the years, Edy and her team have…read morebeen consistently reliable. They do a very thorough job every time and truly take the time to do a quality job. The house is truly spotless whenever Edy and her team come by. She is also just a wonderful and warm person to work with, and we cannot recommend her enough.

Amazing company! I hired them to do a move-in cleaning of my new place and I've never felt more…read morecomfortable knowing that my place was actually cleaned. Price is very affordable for my 1 bedroom, and they do an excellent job. They are able to work around my busy schedule to be as unobtrusive as possible. Will definitely be using them again!

VICKY'S CLEANING SERVICE COMPANY ITS AWFUL!!! do yourself a favor DO NOT HIRE THEM!! They took my…read more$185 and ran with it. They came to my two level single family home and stayed less than two hours and collect the money and left me with a dirty house. They also damaged my IPHONE charger and didn't say a word. If you want someone to come steal your money , damage your items and still leave you with a dirty home than they are the ones that you need. Please read the negative reviews about them and don't get fooled. I am so disappointed and wished I never hired them.

I am a house wife, and cleaning is a chore I do on a daily basis. Because of some health issues I…read moredecided to call Vicky's cleaning service. Vicky did a great job cleaning my house. She was on time and efficient. In couple of hours, my house, a townhome, was sparkling clean from upstairs to the basement. I always thought that no one can clean my home the way I LIKE IT ! I was wrong ! Vicky did..I highly recommend her.

TLDR: Based on the dishonesty of the business manager, WellNest gets one star. WellNest's business…read morepractices in how a client is charged seems unfair I was getting my house ready for sale and was told WellNest would do a great job. A crew of two arrived at the appointed time. When my husband made the appointment, he specified a 'move out' cleaning, and I personally stressed to the crew the windows, baseboards needed extra attention. I took for granted that when they arrived, they would know what they were supposed to clean, but in actuality, they diid not. It seemed they did a cursory wipe down of surfaces, most cabinets, and then mopped the bedroom and living room floors. The blinds were cleaned, but not all the windows. We still found dirty/dusty areas in the bathrooms and closets, and certaIn cabinet doors weren't even touched. They also didn't touch the kitchen floor, the stove, or the fridge. My husband reached out to the owner, Phil H via email, regarding the lack of attention to detail. Phil thanked my husband for emailing and not leaving a bad review, and assured my husband the work done by the team would be of no charge to us. BUT, we were still charged $351 - without any warning or further discussion with Phil. Another email was sent to Phil inquiring about this charge. Phil stated that the charge is just based on hours worked and the charge would have been higher had the crew stayed longer and been more attentive to the cleaning. Since the team was not attentive, we will be given a $25 credit. **If anyone requires the emails for proof, I'll gladly post them on Yelp.

We used to use WellNest, but moved and got another cleaner that was ok. Now that we are settled in,…read morewe've resumed WellNest and I cannot believe what we missed during that time! The team who cleaned our house did a fantastic job, everything looked good, smelled great and although they moved quickly, they took care. They were careful not to do the things we specifically asked to avoid, which was very important to us--nothing worse than taking the time to point something out and being ignored. Alreday looking forward to our next cleaning!