Our 6 year old dog Ruby was completely lame.... Unable to walk, clearly in pain...I took her to a…read morerehab center in LA and wasted a year before going to see orthopedic surgeon Dr. Bear at Sage. Ruby had her first TPLO surgery in August 2025 and the second in October 2025. It was expensive but we're thrilled... we got our Ruby back! She's walking, running, having fun at the beach - all pain free. Our family is once again making memories with our girl. I highly recommend Sage and the TPLO procedure.

I took my senior dog to SAGE Emergency Vet around 10:40 pm for a painful ear infection. I was…read morewilling to pay the $255 emergency fee so she wouldn't suffer overnight. After all, it was just an ear infection and everyone knows its not a huge deal and just requires drops. The first red flag was the phone call. The receptionist was laughing hysterically at some background joke and could barely give me directions, yet couldn't bother to put me on hold and compose herself. I had to tell her I couldn't understand her. It was really unprofessional. When I arrived, the clinic was nearly empty. Another client who came in after me was seen first, while I was still sitting there waiting with my dog in the back. That person came and went yet I was till there. The vet eventually confirmed the ear infection and said they'd clean it and send me home with ear drops, as I figured. For some reason, I continued to wait almost another full hour with no explanation (total visit 2 hours). I was still sitting there waiting after paying the bill until I finally had to insist they return my dog to me because I had work in the morning and i wouldn't get home till 1am. The bill was absolutely outrageous for basic care, even at an emergency vet: Around $600 total..... for a simple ear infection! Breakdown: * $255 emergency fee (no issue here, I understand the premium for the emergency visit) However.... * $83 to irrigate the ear * $154 to look in a microscope * $100 for the ear drops. These exact same ear drops (Baytril Otic 15ml) sell for $25 on Chewy. A 400% mark up over retail??? Worse still, the overpriced drops were not the correct meds and didn't even work. A week later I had to go to my regular vet and spend even more to actually clear the infection which SAGE failed to do, though thankfully, my regular vet didn't rip me off like SAGE did. This was price gouging combined with poor service. I will never return and strongly recommend others go elsewhere for emergencies. Read the other 1-3 star reviews for similar experiences.

You are welcomed into a secure, friendly, opened hospital environment, and are offered to be…read moreinvolved as they work on your pet. I found this very comforting as I was very stressed out. They walk you through the process, initially explaining how to sign in, procedures to be done, quote of price and payment process. I felt very comfortable leaving my pet here. All the staff, and Dr.'s I encountered are very compassionate and supportive. This is a great choice when your fur baby is sick.

Last week we took our large family dog there. He hadn't been feeling good. We had a feeling it was…read moresomething bad. As everyone knows it's extremely expensive to take pets to the doctor. They were very kind and helpful. They gave us a quote for bloodwork, it was a few hundred more than we expected. They made some adjustments and we went a head with the new plan. They came back with some bad news. We were definitely devastated to hear the prognosis. They were very kind and helpful as they told us they were going to give him a treatment so me could bring him home to say our goodbyes. We were needless to say heartbroken but also extremely appreciative of their honesty in what they thought. We brought our boy home after the treatment, feed him food took him for a few walks and gave him lots of love then brought him back to have him put down . We are supper grateful for their honesty and compassion. We will miss him very much

My cat had blood in his urine so even though I had an appointment already scheduled with my primary…read morevet a few days out I knew I had to bring my cat in (to check for anything fatal/immediately serious). Of course since it was an emergency/not planned I had to bring my 9 and 2 year old in also which I was dreading. Right away when walking in I felt immediately better. 1) Clean open space - I thought I might have to be stuck in a small space with my kids and cat but instead loved how there were vets/techs treating pets in different well-prepared areas of the room. There are rooms available if needed but thankfully my cat was able to be seen right away on a portable space. 2) Fast service - we were seen right away and even though the testing took 3+ hours (my cat's bladder was really really small and I opted to do the urinalysis even when it didn't work the first time) i appreciated how we were given a space right away 3) Staff professionalism and friendliness - all the staff seemed warm, approachable, friendly and I didn't get the feeling that anyone was trying to "upsell" me...I know going to any vet is expensive. That's just the way it is! I didn't feel pressured or guilted into making more expensive decisions though. 4) The BIGGEST reason for a 5+ star review is the waiting area/entertainment available for the kids!!! After my phone almost ran out of batteries a staff member told me there was a play area/waiting room for the kids and that saved the day!! I was able to focus on being there for my cat and my kids were hanging fun! They really thought of everything to make their patient-parents-family feel welcome. Cookies, hot water, coffee, tea was available in the waiting room along with toys! And since my phone DID completely die when my daughter tried to call me they even had a phone charger available (different chargers for different phones). In the end my cat ended up being fine and just needed a prescription so I'm very thankful for the whole experience!!

I would like to compliment the young woman at the front desk who was working the afternoon of…read more6/27/26. My pup was clearly very agitated, and I noticed there were several patients in the waiting room. I thought it would be best for everyone if I stayed by the entrance. She was incredibly understanding and immediately offered to triage my pup right where we were, which I truly appreciated. Once they discovered what was wrong, everything moved very quickly, and I was understandably very distraught and emotional. During that stressful moment, she showed such kindness and compassion--she even offered us bottled water. It may seem like a small gesture, but it meant so much to us and made a difficult situation a little more manageable. I would like to extend my deepest gratitude to Dr. To and Nurse Mei for their swift action as soon as they identified what was wrong with my pup, Mia. Their urgency, professionalism, and compassion made all the difference during such a frightening time. They also allowed my partner and me to remain by Mia's side throughout her treatment, which meant so much to us. Dr. To continually reassured us that Mia was going to be okay, answering all of our questions with patience and kindness. We truly felt heard and supported every step of the way. I would also like to thank the entire team involved in Mia's care. From the day shift staff who worked hard to start her IV, to Nurse Mei for making sure Mia was kept warm and comfortable, to the night shift team led by Dr. Wong for seamlessly taking over her care--everyone showed incredible dedication. A special thank you as well to the gentleman nurse who assisted with Mia's discharge this morning. He was gentle, kind, and so thoughtful while removing her IV and EKG stickers, making the process much less stressful for Mia (and for us). From the bottom of our hearts, thank you all for saving Mia's life. We are forever grateful.

VEG was beyond amazing. We arrived scared, worried and anxious and after a few hours we left…read morerelieved and happy. The staff was amazing, Dr. Savino came in immediately to assess my cat Socks. Cassidy, Jelani and Christine were also so helpful and friendly. The best part is...if you are struggling financially, they will not hesitate to still help your fur baby and work something out with you. It was well worth the 40 minute drive from SF. You never want to take your pet to the emergency vet, but if you do please take them here. You will not regret it! Honestly, I feel like my words don't do this place justice for how truly wonderful they actually are. P.S. - they have snacks, coffee and freshly baked cookies!

Wow, I had only ever been to the Emergency place on E. Francisco, off the freeway in San Rafael…read more Being in So.Ma(rin) VEG was closer (old Tower records spot that is now Trader Joe's off the Freeway to the right- before Sir Francis Drake/Larkspur Landing Exit w/BEVMo -next to TJs and World Market) and although seems small from the front was spacious and modern and fully staffed & equipped for an emergency. I had spent the night debating if I should take my Pug in or not- for potential Aspiration Pneumonia- (wet loud barking sound) and how they can go from better to bad at day 3-7! Anyways, I tried my vet first in the AM and she had explained that they needed X-rays and to hold her - would maybe need to be put under- and for a brachiocephalious dog- if she took a turn while under(wet lungs) they would NOT have what they need to save her- ie oxygen etc to intubate her. So, my Doc made notes and sent over to them, while I headed over. Was greeted by very friendly staff in a clean tidy spacious space. It was probably 8:30am. I was the only customer. Saw Dr Anderson who went over her history of the many recent things that got us to this moment. She did a quick Sonogram? To look at her lungs to see if she could see foreign matter in her lungs. Yes. They were able to do X-rays and not put her under. They were able to discover this GI issue we have been trying to solve- which put her on rice and cottage cheese which led to it in her lungs- and then this Xray. They prescribed Amoxicillin and cans of a Hill's Rx diet. She just finished all that and really has been doing better each day that passes. I just really appreciated the Doctor's thoughtful process and everything we needed for success. She was luckily on the upswing. *This is the Modern ER for your pets. Totally would recommend to everyone. Call ahead or just go- they are helpful either way. They are 24hours open.

Im writing this review to thank all the team at PETS for their honesty and empathy during one of…read morethe hardest moments I have experienced. I went online and filled out the forms necessary for an emergency visit. When I arrived they were already expecting her, despite it being 4th of July, things moved quickly. Our dog was of old age, not eating, and lethargic. I was expecting that it was likely she was in the middle of passing away, which the team confirmed. The team put me in a room where I could talk with my family and make a decision with them (since I was dog sitting and everyone else was out of town). While the decision needed to be made quickly about next steps, they were empathetic and patient with us. We opted to put our girl to sleep; she was in a lot of suffering. The doctor was so respectful and it was a peaceful process. Thank you for caring for our Chispita. We are grateful for a sad yet peaceful experience.

Super fantastic experience. They took great care of our 16 year old cat. They provided plenty of…read moreexplanations and allowed us to ask a bunch of questions. They are very affordable for an emergency vet (much cheaper than Oak Vet who we've also been to) Highly recommend

Today I brought in a small wild bird that had been attacked by my neighborhood cat . It was very…read moreseriously injured, and I was heartbroken. When I arrived and called from the parking lot, someone came out immediately to help. The veterinarian carefully examined the bird, patiently explained its condition, and told me the kindest thing was to let it go peacefully. I was devastated, but the doctor reassured me that the little bird would not suffer anymore and that euthanasia would relieve its pain. The veterinarian was incredibly patient and compassionate. RIP, little bird. I hope you have a peaceful and happy next life.

I cannot thank the team here enough for the incredible care they provided for my dog, Duke…read more Emergency vet visits are always stressful, but Tiana, Zoey, Dr. Molly, and Dr. Rudin were all absolutely fantastic. From the moment I called and then when we arrived shortly after, they were caring, understanding, and genuinely invested in Duke's well-being. The clinic itself was pristine, and even though there were a lot of animals being triaged when we were there, the environment did not seem chaotic at all. They ran everything so efficiently. The team reallt went above and beyond to help ease my nerves, explaining everything in a very calm, thorough, and easy-to-understand way. Having that level of clear communication and compassion during a scary moment made all the difference. I am so grateful to everyone there and would highly, highly recommend them. Thank you!

Had a great experience at this 24 hour clinic. Such a disappointment that corporate VCA has added…read morethis clinic to the long list of vet offices that they've taken over and then shut down, leaving communities without proper emergency vet care. All staff were kind, patient, & considerate. Spencer & Dr Gabrielle were very understanding of our situation and gave us all information necessary to make informed decisions. They were great at prioritizing care based on level of emergency and they exceeded our expectations every step of the way. Our very unfriendly kitty received wonderful care and this facility will be missed when it is shut down by greedy VCA (owned by MARS Inc- yes the candy!) at the end of the month. More money in the MARS corporation's pockets and less care for pets in need. Such a pity.

This review is for the Internal Medicine Department, which is separate from the emergency room…read more(this department is in the building in the back of the parking lot). I previously thought this was only an ER and did not know this existed. If your pet has a special condition, like Cushing's or Addison's, I highly recommend that you see Dr.Wang, in addition to your regular vet. My dog was diagnosed with Cushing's and nearly died from being overdosed on medication from our previous vet, who was not a specialist. Although our vet spoke as if he was knowledgeable and performed regular testing, we discovered he did not know how to treat this condition. Because of the overdose, my dog now has Addison's, but Dr. Wang brought my dog back from the brink of death, and her condition is now managed with a simple monthly shot from this office. When we first brought her in, we had no idea why she had gotten so ill. Dr. Wang reviewed her medical history in detail and was correct in her diagnosis, but ran some tests to confirm. The cost for a consultation was very reasonable. Along the way additional costs were reasonable and much less than expected. Dr. Wang was cost-conscious, which we appreciated because we had already spent so much when our dog became unexpectedly ill. Only necessary tests were performed, and we were able to purchase medications online to save costs and have shots administered by a vet tech to save exam fees. In addition, appointments are convenient, wait times have always been minimal and parking is easy and plentiful. Dr. Wang is extremely knowledgeable, communicative and personable. She is also very responsive via email. I have nothing but great things to say about her and this office and am so thankful she saved our dog's life. If your dog has a special medical condition I highly recommend that you see a specialist here, in addition to your regular vet. If we had known about this specialist when our dog was first diagnosed, it would have saved our dog months of being ill as well as saving us thousands of dollars.

*First time experience* Review for a Cat…read more Believe the reviews, this place is phenomenal! While I hope all of our fur babies will never need to come here, sometimes things happen and unexpectedly. I want to be transparent that I was at SAGE earlier in the day-- let's just say I don't like the route they wanted to go and I went to VEG few hours later. As we know, cats are masters at hiding pain and discomfort. The below review was from July 15, 9pm at night. My 5 1/2 cat Bebe's symptoms: 1. Not eating or drinking and it was 95 degrees 2. No potty at all (I have a litter robot, plus two other cats) I brought her in after 15 hours of these symptoms. A bit "quickly" but as I mentioned it was hot out and my girl LOVES food. About the vet: I called beforehand, very nice gentleman answered, didn't rush me, didn't treat me like another number in the queue. I also want to call out, no AI crap! A real human answered when I called I didn't have to select "press 7" etc. I arrived about 20 mins after the call and was greeted warmly by the front desk. Extremely clean place, coffee and tea bar, freshly baked cookies! We were promptly given a room and Dr Molly came in within 15 mins of our arrival after the nurse took vitals. Dr Molly is a pure assets to this vet. Before she started talking, she sat down on the ground to not overwhelm my cat. Her voice is very sweet, she understood my concern and gently got Bebe comfortable. Treated her like a little scared child vs just some animal with no feelings. She got to Bebe's level vs throwing her on the metal table. Dr Molly listened to every little trivial thing I said about the past 24 hours because I wanted to be transparent and she determined we should do an x ray and blood work. I was promptly given the link via phone to pay + outline of costs, clear! I did have to wait about 2 hours for results of the xray due to the hour I was there (9pm to midnight), the results were sent out for review. I received them back and they are the clearest x rays I've ever seen, better than a human hospital, seriously. They send you a live link to download them too. Diagnosis: she came back in, same calm voice vs the chaos she had in the vet (few emergencies popped up with dogs) while I was waiting. She gave Bebe fluids and anti nausea injection and an antibiotic injection. I got home 1am and she started eating! I couldn't believe it. Her red blood cells were a bit high (inflammation), thank god no blockages. What I think was wrong: we had a little stress when I got home with a big box and she ran between my legs and got stressed running into them + the door slammed same time she got freaked out running into my legs hard.

Brought my dog in at 11pm since this was the only available vet that open. She had CHF and we…read morenoticed her breathing was getting muddy and panting. They kept my dog in an oxygen tank overnight and the next day advised us that she would not make it. I understand that vets advise humane euthanasia but they shouldn't guilt trip the patient's owners into it. Also please know how your pets act because vets and vet techs don't know them as much as you do! Our dog usually pants heavily and gets really anxious and the vets perceived it as her struggling to breathe and even kept advising us that euthanasia was the only way. We opted to bring her home and get a second opinion with her primary vet (who advised us that she was still bright and alert and needed treatment, not euthanasia!) Her primary vet also saw red flags with all the different medication she was given and obviously would cause her body to react negatively. We could have lost her that day to euthanasia but thank goodness we followed our instinct and brought her home. It's been 5 days now and she's starting to eat and drink and get her strength back. When it's time - they will let you know. Humane euthanasia is beneficial, yes. But know how your pets are and always get a second opinion if you're not sure!

The best emergency vet I've been to so far in Sacramento, California. I love the team. I love the…read morecompassion that they have for the animals and the promptness and how quickly they see me as soon as I walk through the door, I appreciate them so much and I will always now they're gonna be on my list to go back to each and every time so yes they are the best so far.

I was totally upset and worked up when I called VEG ER, but…read morethe gentleman on the phone was incredibly kind and calm. When I walked in, I was impressed by how clean and organized the building was. The open concept floor was not what I was expecting but it was really awesome being with my dog every step of the way. The gentleman that helped us offered a bed for my dog to lay on, which was good because we waited like 5 hours. They offer snacks, drinks, as well as blankets for humans because it gets quite cold in there. Everyone there was kind and friendly. You could really tell they were dedicated to their job and providing the best experience for their patients. My princess loved being able to watch everyone walk around her and was completely content. The doctor even sat with her when we were finally seen so she wouldn't have to be moved. :) All the staff talked to her like a baby whenever they addressed her which made me happy too. Really shows they love animals. Paid about $660 to find out she didn't have a lot of poop in her, but the peace of mind was worth it. Getting to see how they take x-rays was cool too, even if my poor baby had to be manhandled hehe. The bill was much cheaper than I expected, which was nice. It was for the initial exam and the x-rays. Would highly recommend coming here for a transparent, wonderful experience!

Iron horse Emergency Vet deserves the highest possible rating. I am so grateful…read moreFor the care they provided my foster kitten a few nights ago. I am a foster for 21 years and it's still very hard when I have a kitten that suddenly declines rapidly. Dr Rader was exceptional with her special care taking my kitten immediately and working on her. She came out and updated me regularly, keeping me in the loop. She gave me the full story with the kitten and then kindly gave me all the possible scenarios and options. IronHorse was very respectful to me as a foster that is part of a group, and they also felt confident with the care I was giving the kitten . They are compassionate to animals , and humans as well., as it can be very stressful taking a pet to the emergency vet. Thanks again Dr Rader and Iron Horse vet care. Denise Young

Coming late at night me and my wife were welcomed very warmly to kind women, Daniela and catty they…read morewere very quick to help and greeted us with smiles! Our cat is doing so well now and got a cute little trim!