This place is full of hidden fees. I booked a storage unit online at $155 a month, when I got there…read moreI paid almost that much before I even got a unit assigned. They charge $10 for storage insurance , $20 for a lock, $25 for administrative fees and a bunch of other tag ons that I don't even remember like keys and key fobs. The worst of it all, the guy taking your information is slow as molasses. So the entire process takes about 30+ minutes of time while your truck rental sits and waits. They won't give you the key until they're done so your friends can't even be helping while you're inside. And after I wait for the slowest typer on the island to finish he says oops it didn't save. I hope I can find my next place quickly so I can cut my time with them incredibly short.

Tjader at the East Rockaway location was so helpful to me. I called to make a payment and was told…read morethe rules had changed and I was no longer able to pay over the phone or online. I don't live in NY and am unable to make payments in person. I was wondering how I'd be able to pay. I called before the office was even open and she answered the call, kept me calm when I was concerned over how I'd pay and then she accommodated me and let me make the payment on the phone. I truly appreciate her assistance. I was panicking and she made everything easier. She truly deserves 5 stars.

I was mad because no one was in the office but the nice Manager Asia from West Hempstead drove to…read moreHewlett to assist me and resolved the issue.  She was so sweet and kind to hurry from West Hempstead to Hewlett to take care of my needs. Aisha is the bestttt

I was having a problem receiving an email confirmation regarding the closing out of my units…read more After speaking with Shani with the Hewlett location, she was extremely helpful in finding a way to get me the emails I was requesting. Shani took the time to figure out why I was not receiving the emails and found a work around solution.

Tyesha was very nice, building extremely clean. Made the process easy…read more Would recommend this facility

I love this I came to find info and I just rented I love the 2 lady who work there thank youread more

Avoid. Within months of renting this unit my bill went from $180 as advertised to $280. Now one…read moreyear later I received a small postcard like in the mail, something I might have completely ignored, which stated my rate was increasing to $480, a 90% increase in one year.

Jeanie and Karen are very nice and helpful and the facility is very well kept and clean.read more

I've used 3 different Public Storage units over the past 17 years. Always had a great experience…read more Location is clean and kept clean, staff is friendly and accommodating. The location is very secure requiring a code to access the building and the elevators. The code will only allow you to get to your floor which makes me feel even more secure. If I have a need in the future to use them again, I would definitely come to PS for my storage needs.

There is never anybody working there and they have the biggest Vernon problem ever! they destroyed…read morehalf of my storage locker and they claim they're not responsible and if you get insurance, the only cover $250 worth of damage.

This storage place is good for storing your belongings for whatever your needs are. They have the…read moresmallest storage unit starting at 5x5 in which I use. To larger units. I also use a 5x10 that's double the size of the smaller one. The failure is clean and they have small flatbeds carts that you can use to transport your belongings from your car to the unit. I gave it 3 stars because the hours are limited for what you can do. There are not enough flat beds and when I asked management for the bigger ones she just gave me an explanation that either they are in another building or someone put it in their unit. I mean it was almost nonchalant how she explained it. They should enforce the practice of returning the cart to the area.

Stay away from this place. They are a bunch of scammers. When I signed up Ed told me that the first…read moremonth would be 108$ and that after that it would be 138$ which was fine. When I checked my statement this month I see that CubeSmart charged me $178. I was so annoyed and called them to find out what happened. I just so happen to speak to Ed and when I told him what happened he said that we tell all the customers that there is a price increase after 5 months and then annually with such arrogance. I said that it was never stated in the contract that I signed. He then says I don't know what to tell you. Do not rent a unit with them.

Pros: Clean, secure, well-lit facility with plenty of carts…read moreto help you move stuff between the unit and the loading bay. The loading bay itself has a truck-height dock (no ramp/plate) as well as parking for 3-4 cars. WiFi - for those days you're stuck reorganizing your storage unit. Helpful staff - the few times I needed to interact with someone, they were helpful, even when it came time to move out. Cons: As soon as this became a Storage Post, my rate began rising, eventually doubling over the course of three years until I cleared out and left. Every six months, I got a letter in the mail saying that they were raising rates that they promised they'd lock in for six months, with no indication of a ceiling. Looking at the most recent copy from this past March, I notice that they've left out the "six months" part. To me, that kind of practice is worth a two-star deduction. Here's most of the letter: "Thank you so much for being a customer at our Storage Post - Rockville Centre Storage Post storage facility. It's great customers like you that have allowed us to be one of the most popular storage facilities in the area! As you have seen, we've upgraded the property to make it even cleaner, safer, and more convenient for our customers! Features like Wi-Fi Internet access and free package pick-up are just a couple of the ways that we believe we provide the best service in the industry. In order to provide this best-in-class quality while facing rising operating costs, we must periodically readjust rental rates. Your adjusted rate is detailed below. Our updated rates are still among the most competitive available in the area for safe, secure, quality storage. Please note that, even if your account is prepaid, the rent increase will still go into effect as of the date below and a credit for any prepayment will be applied to your account."

From the owner: Storage Post Rockville Centre is your one-stop shop for self-storage. With storage units ranging…read morefrom 5x5 lockers to 10x20 XL units, we also offer premium amenities like climate-controlled storage, online bill pay and daily access. Our digital security system and 24hr video surveillance help keep your stuff safe, while our selection of moving supplies and helpful, friendly staff can help you find the perfect solution for your storage needs.

I recetnly used the services of A - 1 First Class Moving and Storage and found them to be extremely…read morereliable and professional. They showed up for my move on time and took excellent care of my possessions. I would highly recommendanyone who needs this service to contact them for a quote. I especially found Laurie Koehler very helpful in guiding me and making suggestion to ensure my move went seemlessly.

Huge shout out to A-1 First Class Moving & Storage, Inc.- moving is so stressful and you hear such…read morehorror stories but A-1 did the MOST amazing job. Completely fair price, totally professional from the estimator to the crew and it was as smooth as it could be. This is my third move with them and I wouldn't use anyone else. They are that good. HIGHLY recommend.

Excellent service, and follow up. Mike was cheerful and great to work with, and handled…read moretransporting the boxes for shredding with ease and a smile.

I work at a dental office and we did a purge of charts dating back to the 90's. We had about 14…read moreboxes of charts that needed to be shredded. I called national archives and spoke to Brad who gave me an estimate over the phone. I was shocked at how reasonable their prices were. I scheduled a pick up a few days later and they came and took our 14 boxes from the basement without a problem and were so kind and courteous. 3 days later I got the certificate that all our documents had been shredded. My boss and I are so happy with how swiftly this process was and how affordable it was. We will definitely be using them in the future! Thank you!

I came to pick up my mom's key after a fire inspection. I explained to Sam Rodriguez, the assistant…read morestore manager that my mom was on a fixed income being 79 years old and she would probably not be able to afford the unit much longer. So he did not hesitate to work out a discount so she can maintain her unit. You know in times the way they are it was a blessing to see how this business is ready to work with it's customers to maintain the relationship between business and customer! Thank you Sam and Extra Space Storage!

Extra space made my process so easy! From the associate on the phone who helped me book and walked…read moreme through deals, to Sam and Kevon who followed up with me consistently and made sure my space was secure.