Ethical and outstanding…read more I had another HVAC company do a season service on my furnace to ensure tip top performance for the winter. In doing so, they found that my furnace was allegedly broken with a variety of reasons why, causing me to have no heat and a hefty quote for a new furnace. Ironically, it was working fine before they came, I just wanted to get an routine maintenance. I shopped around for contractors to give quotes on this project. I contacted Ralph from New England Heating & Cooling and he came the next day to give me a quote. Prior to giving me a quote, he wanted to see if he can fix my furnace to determine if it was actually broken. He noticed that my previous HVAC company left some power lines to the furnace unconnected (whether it was deliberate or accidental is another issue). Ralph also found that the flame sensor was dirty. He made some suggestions in regards to replacing my nest thermostat which might have explained the subpar performance to begin with. He assured me that the furnace was not an issue and that the first HVAC company lied about it being broken. He could have just smacked a quote and left, but he took the time to troubleshoot my problem instead of selling me on an unnecessary replacement. I would work with him again if I have any more issues with my furnace, honest guy.

When I first called for an estimate, Ralph came right out. On time and very prompt. Ralph and…read moreRobert are great guys. They installed a wall heater in our basement to replace an old one. After a week, the unit was not working, Ralph came right away twice already and will have to come back after the gas company installs a new meter. It's nice to know we have a company that we can count on for future needs as well. When I first googled the best 10 heating companies near me, this name came up and it is true.

I had to work with Dave from out of state to help get my elderly uncle's a/c working. I should…read morenote that I called two other A/C places too. One couldn't even take the time to call me back and the other acted like I was an inconvenience. I live by the beach in California where we don't have A/C because of cool nights, but Dave took the time to explain everything in detail with me and go over the details of what would need to be done. Because I was unfamiliar with the heating system, he was able to give me a price range depending on that. He's trustworthy and the best!

I have been having trouble with my furnace for over a year. David is an absolute genius!!! Him…read moreand Joe found the issue with my furnace and fixed it promptly. I had been told in the past, by other oil companies, everything from "there is nothing wrong with it" to "You need a new furnace". My furnace is around 10 years old and I had to keep resetting it (sometimes up to 3 times in a day) as it kept having a problem starting on its own. This issue was known as a "hard lockout." Someone had previously put in a nozzle that was too big, and a "plate" to fit the nozzle. It cause some kind of a "dead zone". David found that the plate and nozzle did not fit the burner "exactly" and that this minute, extremely tiny difference caused the problem of the furnace shutting down. I have no idea how he found the problem (since once it was reset it would work fine) when numerous oil companies did not have a clue. David is an ace when it comes to knowledge of oil burners and I can't say enough about his work ethic! I have 4 zone heat and air conditioning. I plan to have him service all my a/c units in the spring. I wish I could give All town heating and air conditioning 10 stars!! They are the absolute best I have ever worked with and I worked with numerous oil burner companies. If you have ANY problems with your heating or A/C, call AllTown you will not be disappointed! I very highly recommend All Town Heating and Air Conditioning.

I highly do not recommend doing business with this company. I can't go into all the details because…read moreI am debating legal action. They employ techs who are either unqualified or just don't care. If you contact the office with an issue, they speak to you like they are doing you a favor. Recently they subbed out service calls to somewhere in Georgia, odd for a local business. In my experience the only way to get them to call you when you have an issue is to stop paying them. They will contact you as soon as they don't get paid; but will act confused as to why you aren't paying them for a service that you didn't receive.

I guess I'm simple. I want to pay a reasonable rate for oil, and get exemplary service when…read moreneeded. Over the last 15+ years, I've had fast, high quality service. Their service staff seem highly skilled and provided great explanations for the services performed and things to keep an eye on. Maybe you could save a couple of bucks/month with a lower-cost provider, but when you're cold at 2am in January, they'll show up and get the heat on! Highly recommend.

Sadrack came to home to give estimate to replace a/c and duct work great price he did everything he…read morewas supposed to do but when I had a problem he seldom answered my messages it's been a year and still hasn't been get the problem resolved spoke to him last week was supposed to come out this week never got, good luck with him pricing is good service is terrible

Sadrack's experience and professionalism is top notch. His company always provides excellent,…read morereliable work well above standards of their competitors. The price is affordable and the work speaks for itself. We hired Sadrack L. In 2016 to install our central AC. Now, 2022 we needed a tune-up and called C&S. We were lucky to have Sadrack and his crew back. They saved us hundreds of dollars AND we know it the work was completed correctly!

I had a leaky pipe that needed resolving. Jason was super prompt in responding to my Yelp request…read morefor help. After a quick exchange he provided me with a fair estimate for work and scheduled time to come and work. He showed up on time and was really efficient in identifying and solving the problem. He was communicative throughout the process and gave us an accurate estimate on when the job would be completed. He was courteous and left our house clean. His final bill was a fair and reasonable price for the work he completed. I'm glad to have a reliable plumber I can now contact for future jobs, I'd definitely work with Quinn HVAC again. Thanks so much Jason!

QUINN MECHANICAL - Highly recommendable! Prior to the 2022…read moreWinter, they came to inspect my oil burner/system. Not knowing much about HVAC they took their time, explained everything so we could understand! Jason was great about answering questions also before any work was done. They spent a couple of days fixing minor repairs, twsts and tests and cleaning. We will soon need a new system all together and when that time comes, Quinn is my first call!!

DO NOT use this business! After we paid significant deposits to them in January 2022 for heating…read moreand cooling replacement systems, they still have not done any of the work and the business owner, Kim Mayer, refuses to refund our money. She will not respond to any emails or phone calls.

I paid a large deposit to the owner of this company, Kim Mayer, in December 2021 for a mini-split…read moreheat pump condenser and wall unit. After putting me off for months, she has stopped responding to my emails and phone calls. I just want to get my money back and move on. Do Not Use this company!

I give Ritch Tierney HVAC Specialists of Quincy 1star, and this is only because I am not allowed…read moreto continue with my review unless I pick a star rating. My rating is actually zero(0). They installed a Heat Pump System in my Condo Unit Sometime late August of this year, 2017. The Heating portion to be used only as a back up/ secondary system. After Installation, the System was tested for AC only. As explained to me, my Primary Oil radiated Hot Water would not kick in due to the time of year. I attempt to turn the heat on, as the cold weather has set in. The primary system will not turn on (at all). I attempted to contact Ritch Tierney HVAC multiple times via phone, text, and email. They finally responded, twice. The first to say they were coming over, the second to postpone and reschedule. I haven't heard from them since. I have asked the MA Dept. Of Consumer Affairs, as well as the BBB for help with this matter, to no avail. Ritch Tierney has been given ample opportunity to make good. Not only have they not responded to my emergency request, as my family and I are using other sources for heat. My understanding is that to date they have not responded to Consumer Affairs nor BBB. I sincerely did not expect this business to not honor our contract and be just a collect ($) and retrieve establishment. If this is how the treat their customers, particularly on the very first service call, this is definitely a business that one has to stay away from!!

Run, don't walk away from this company. My friend had them come to check her HVAC system. The tech…read moretook the blower, which he said was not working and would come back with the replacement. The tech was paid $275 for the appointment and down payment on the part. He has not returned with the new part or the old part, the HVAC is not functioning and Ritch Tierney HVAC Specialists will not return call, texts or e-mails. Portable space heaters are being used during these cold winter days and nights, just to make the condo bearable to live in. These are bad people from a bad company providing bad (no) solutions to a dire heating problem. I wish I could give them negative stars as 1 star is way too good. BEWARE!!!

Spry has serviced our furnace for years. Kevin knows our system well and is very dependable. I do…read morenot hesitate to use Spry whenever the need arises.

Kevin Spry is a fantastic plumber, the best we have ever worked with. He and all his employees are…read morevery professional, reliable, easy to contact, and really truly nice guys. We have a lot of trust in their judgment, and feel they have always dealt honestly with us. They have done all kinds of plumbing work for us, including a whole new heating and hot water system, bathroom with radiant heat, and entire plumbing from start to finish in our renovated barn. We recommend them very highly!