I was in town for graduation weekend and wanted to treat myself to a really nice dinner. I walked came in and walk in as a party of one. Me and the hostess quickly came to an agreement that rather than take up a table in the dining area on the first floor, I would go upstairs to the bar area and find an empty table there.
I ordered a virgin Mojito from the bar. It was delicious. I wanted a refill, but the bartender/waiter never came back to offer, and it was hard to flag him down.
I had studied the menu ahead of time so I already knew that I was going to have a wedge salad. It was perfection! While I'd also gone in expecting to eat the salmon, I decided to switch it up and order the redfish off the specials menu. it took way too long to get my food. It took so long that after a ridiculously long time, avoiding, my waiter/bartender came by to let me know that it would be a little while longer because another waiter had taken my meal to a different table. There was no concession offered for the additional wait.
My waiter said that the redfish being built was very popular, so I thought it would be a good choice. It was the wrong choice. The fish was overcooked and thus dry. The Banville sauce on top had a good flavor, but it had clearly been broiled after the sauce was applied, so it was charred on top. So, I didn't even realize the sauce was there just by looking at the fish. I was about to stop the waiter to tell him that they forgot my sauce, when I decided to slice into the fish and realize that the blackened the area on top was the sauce.
The bar area became increasingly busy while I was there as a more traditional dinner hour approached, and the bartenders who were doubling as waiters in that area became increasingly busy. Because of this, it was difficult to get anyone's attention, and so I struggled through about 1/3 of my redfish before I was able to stop someone. I asked if they could bring me some salt and see if the kitchen had additional Bienville sauce. Of course the bartender forgot because he got busy. He was stopping by my table to ask if I needed anything and then remembered that I'd already requested something, so he went off to go check into my original request. He brought me salt and circle back later to say that the Bienville sauce wouldn't be possible. At that point my remaining and asked for my check. I think he also forgot about it. Took about 15 to 20 minutes before the other bartender swung by with my bill. At that point, I had my credit card sitting on top of the table waiting for them, so he collected it and went off and brought me back the slips to sign. This is minor, but my check and signature slips did not come inside one of those little padfolios as all of the other tables (3) around me did.
Overall, as a guest in the bar area, I felt forgotten. I waffled between whether I was mistakenly or intentionally overlooked. it truly felt intentional by the end. Other guests were getting through their meals so much quicker than me. In fact, a table of two that came in probably 20 to 30 minutes behind me had already paid their bill before I could even get mine. I watched one of the bartender/waiters attempt to force additional wine blowers on a table of two next to me well, no one ever offered to refill my drink. All said and done, I would totally go here to eat that witch salad again, and maybe try something else from the appetizer. But I would definitelyskip the bar area. read more