We have a 39 year old cement tile roof. Tiles break once and awhile due to wind debris or ice build…read moreup. It is a life time roof but things do happen The other day I noticed a tile with a large piece missing. Why we did not have a rain leak is a head scratcher. I called A-1 as they are one of the few roofers who know how to walk on and repair a tile roof. Many make that claim. Most are clueless. They came out the next day and a man named Tom Hall went up and fixed it in minutes, free of charge (a very small job but important one)! He also pointed out, with photos, a number of broken tiles that were in need of repair. I was not surprised. We agreed to have these repairs made and, on the basis it was compeleted before the end of August and the start of the "monsoons". He said he'd work us in between the bigger jobs they had. A day later, he indeed worked us in long before my August dead line. The roof was fixed and is now "tight". The response to the initial repair and the larger repair was much quicker than I anticipated. I also felt condifent in Tom's advice and comments about what needed to be done. No hard sell. Just got it done.

They get one star because the roof is beautiful. They loose the rest because they destroyed the…read moreyard and house. My LIMITED EDITION PROPERTY BROTHERS GNOMES were broke. They destroyed my flower bed and all the potted plants around my house there's roofing debris on every plant. my lavender is squished I had to completely take out my Veronica and mums. They broke branches off the tree next to my drive way then shoved the branches back up into the tree as if I wouldn't notice. There was hot Cheetos in my flower bed. They parked on my grass. Even though we parked in the street for them. My whole garage is covered in sawdust and nails my laundry room is in my garage so I have to rewash all that laundry. I was helping a friend out holding some of her kitchen items and now she has to toss all that stuff. And to top it all off it's the next day at 5pm and the owner/manager hasn't shown up yet even though he was contacted this morning.

Kyle did a great job. He worked with our roofer to make sure the installation went right. Price was…read moregood. He delivered on time. Very conscientious. Happy with the result.

Just had a couple of small sections replaced and new downspouts installed. Had a bit of a problem…read moreat first with deciding on a color to match the trim. A color sheet was mailed to us, but it wasn't very accurate when the final appointment for install arrived. The technician pulled out a very detailed color chart and matched the paint perfectly. The install was rescheduled, and we are very happy.

We applied for a charitable cleaning through "cleaning for a reason". All City Cleaning agreed to…read morecome to our rural area and provide two free cleanings for us.The cleaners arrived promptly and we're very polite. They did all that we asked them to and made our house much more pleasant giving the disability in our family due to severe cancer. Thank you All City Cleaning!

We had used their service for many years, mostly because my husband has PTSD and doesn't like…read morechange. In that time, the service has declined and the prices have risen significantly. Sure, prices have gone up everywhere, but the difference is that they raised the price twice without prior notification. We forgave the fact that they partnered with a felon because everyone deserves second chances. But the straw that broke the camel's back was the billing question explanation that ewe got charged for an extra hour because they started (also without prior notice) charging for a flat fee for 3 or 4 hours - regardless of time worked. So they tried to charge 4 hours for 3 hours of work. Enough is enough.

At first look they seemed to do a good job , after the substandard fixtures they installed we have…read moreto spend $3,000 to install two new toilets. the toilets they did install were the cheapest toilets ever, they clog every single time I've used them. The vanity they used was also substandard. The total job took so long to complete, they left our job go unfinished for one month to start another job. When they did show up finally they hurried through it in 4 days to finish and tried to leave construction debris all around our house till I personally had to almost force them to take the the debris with them. The work James did was quality work. so I'll think management is the main problem with this company.

We hired SPS to do a laundry room reconstruction job at a rental property. Overall, they got the…read morejob done and on time. In hindsight, I should've asked for more detail in their original bid, because several things came up that I assumed would be included, and they charged extra for them. Ultimately, we had to stick to the original budget and so those items did not get done. Linda, the owner, seemed somewhat annoyed at me when I didn't want to pay extra for these items. The job site also ultimately was not left fully cleaned up, so we had to ask them to come back and remove the rest of the debris. And still, we had to hire someone on our own to come back and fully clean the construction dust and get it ready for tenants' use. So, they got the job done and were overall courteous, but they didn't seem like they really wanted to go over and above to make sure that we were thrilled with the service and outcome.

Just a quick note to recognize the excellent service we received this past week from Kayla... She…read moreworked diligently and professionally. She paid close attention to the details. CottageCare has a "keeper" Kayla. We look forward to having her provide service for us again. Dr. Mike Robbins Lacey, WA.

Be aware. Get a quote in writing of exactly which areas and how much per cleaning, because they…read morewill over charge you. I spoke to the owner/ manager and he said my quotes didn't include my living and dining rooms even thought the quote was for the whole house, then they changed me more because I wanted those area cleaned. Also, most of their cleaners do poor work. The supervisors do not check on the cleaners work leaving many areas in your home still dirty. I had them clean my home 5 times, they over charged me every time and I had to ask for refunds, which they did on a few cleanings but not all of them. Of the 5 cleaning only 2 of them left my house clean. I had to ask for a specific cleaner to make sure I got a good cleaning.The other times I had to re-clean my house which defeats the purpose of easing my way and giving me some of my time back.

We signed our contract with Kingdom Builders in October 2020 and paid just over $10,000 as a…read moredeposit to begin a kitchen remodel project. Shortly after receiving our deposit, representatives from the company made two brief visits to our home. After that, communication abruptly stopped. Phone calls went unanswered, and mail sent to their listed address was returned as undeliverable. We spent well over a year attempting to locate and contact the company regarding our project and deposit. Eventually, with the help of a friend, we discovered the business had moved from its Sumner, WA storefront to a location in Yelm without notifying us as customers. Based on the company's website and branding, we believed they operated as a faith-based or Christian business, which made this experience even more disappointing for our family. We were able to locate a phone number for one of the owners as well as the new business address. Multiple additional messages were left, but again, no response was ever received. A friend in the construction industry assisted us further and uncovered records -- later confirmed with the State of Washington -- showing that between 8/15/2020 and 2/4/2021, the contractor's license was suspended and there was no valid or active bond in place. As a final attempt to resolve the matter, we sent a certified letter, which was returned marked "refused." Additional calls also went unanswered. At this point, we are pursuing legal action to recover our deposit, along with costs associated with certified mailings, time spent attempting to resolve the matter, and legal fees. We provided numerous opportunities for the company to address the situation and make things right, but those efforts were ignored. Based on our experience, we strongly recommend that anyone considering using Kingdom Builders proceed with extreme caution and do thorough research before entering into a contract. Owners: Ryan Jewell Ken Jewell (sometimes misspelled in listings as "Jewel") One industry listing specifically identifies Ryan Jewell as the company representative/contact. The following email was received from the State of Washington: Dear Sir: Thank you for submitting your contractor fraud referral regarding Kingdom Builders Const LLC. After reviewing your referral, the contract was signed 10/2020 and no work was performed. Our registration records indicate the contractor was suspended between 8/15/2020 to 2/4/2021 with no valid bond on file. Labor and Industries does not have authority to go back to 2020 to issue RCW18.27 unregistered contractor non-compliance violations. Please consult with your attorney to discuss options to recover your losses. Please let me know if you have any questions. Regards, Steve Rushing DTU Construction Compliance Supervisor 7273 Linderson Way SW Tumwater, WA 98501 (360)789-3400

Blocked my parking lot and loading bays 6 in total to go across the lot even though they have…read moreparking for their business and plenty of parking , when asked not to park like that blocking my stalls and partial loading bay told me they were not mine literally blocking part of my loading bay . So I just answered with thanks for being such a great human I was not going to stand there and argue with him and mind you he is picking up his 3 kids in the work truck. Not my business !!! I hope you have the day you deserve sir.

Fast & great work, they was able to fully replace our gutters & downspouts in record time. Referred…read moreto by Town & Country Roofing who replaced our roofing, nice to have two great local contractors for this area. Now I have to paint the house (I can do that part)...

I have problems with my gutters that they installed. they have not answered my phone calls, texts…read moreor emails. I tried contact many many times over the years. take your money and forget you.

Marquita recommend her business to me on a Facebook post when I was searching for a company to…read moreassist with my move-out cleaning. I contacted her on a Sunday to see if she would be available on Wednesday morning. She informed me that she had another appointment that morning but could schedule my cleaning for approximately 1:00 pm. She also mentioned that she would send an invoice on Sunday night or by Monday at the latest. However, I never received the invoice. I reached out to her via text on Tuesday morning, the day before our scheduled appointment, to let her know I hadn't received the invoice and to confirm if we were still on for the next day. When I hadn't received a response within a few hours I called her directly. She answered, assured me that she would have her office manager resend the invoice, and confirmed that she would still be coming on Wednesday. The day of the appointment arrived, and by 1:00 pm, I still hadn't received any communication or the invoice. I began calling and texting her between 1:30 pm and 2:34 pm. In my first text, I even mentioned that her voicemail was full. On my second call attempt, I noticed she had cleared her voicemail, and the message her cell phone played said she was sending to voicemail. She never responded to any of my calls or text messages. Her failure to communicate her unavailability was both unacceptable and unprofessional. With my husband deploying soon, our priority was to spend our remaining time together, not dealing with an unexpected move-out cleaning. That evening, we were forced to scramble, repurchasing supplies we had already discarded or stored as it was too late to hire another service. If I had known in advance, I could have planned accordingly to avoid this last-minute stress. I chose to wait almost a week before posting this review, hoping she might offer an explanation or an apology. Unfortunately, no such communication has been received.

Requested a quote for a move out and Marquita was quick to respond with a price and services…read moreoffered. Marquita and the staff were very pleasant and professional and provided top notch service. The price was great for what they did and I would definitely call them in the future for any cleaning services that I may need.