We signed our contract with Kingdom Builders in October 2020 and paid just over $10,000 as a deposit to begin a kitchen remodel project. Shortly after receiving our deposit, representatives from the company made two brief visits to our home. After that, communication abruptly stopped.
Phone calls went unanswered, and mail sent to their listed address was returned as undeliverable. We spent well over a year attempting to locate and contact the company regarding our project and deposit.
Eventually, with the help of a friend, we discovered the business had moved from its Sumner, WA storefront to a location in Yelm without notifying us as customers. Based on the company's website and branding, we believed they operated as a faith-based or Christian business, which made this experience even more disappointing for our family.
We were able to locate a phone number for one of the owners as well as the new business address. Multiple additional messages were left, but again, no response was ever received.
A friend in the construction industry assisted us further and uncovered records -- later confirmed with the State of Washington -- showing that between 8/15/2020 and 2/4/2021, the contractor's license was suspended and there was no valid or active bond in place.
As a final attempt to resolve the matter, we sent a certified letter, which was returned marked "refused." Additional calls also went unanswered. At this point, we are pursuing legal action to recover our deposit, along with costs associated with certified mailings, time spent attempting to resolve the matter, and legal fees. We provided numerous opportunities for the company to address the situation and make things right, but those efforts were ignored.
Based on our experience, we strongly recommend that anyone considering using Kingdom Builders proceed with extreme caution and do thorough research before entering into a contract.
Owners:
Ryan Jewell
Ken Jewell (sometimes misspelled in listings as "Jewel")
One industry listing specifically identifies Ryan Jewell as the company representative/contact. The following email was received from the State of Washington:
Dear Sir:
Thank you for submitting your contractor fraud referral regarding Kingdom Builders Const LLC. After reviewing your referral, the contract was signed 10/2020 and no work was performed. Our registration records indicate the contractor was suspended between 8/15/2020 to 2/4/2021 with no valid bond on file.
Labor and Industries does not have authority to go back to 2020 to issue RCW18.27 unregistered contractor non-compliance violations.
Please consult with your attorney to discuss options to recover your losses.
Please let me know if you have any questions.
Regards,
Steve Rushing
DTU Construction Compliance Supervisor
7273 Linderson Way SW
Tumwater, WA 98501
(360)789-3400 read more