Jesus and his crew were great and the quality of work was outstanding. I shopped around and the…read morebids were all over the place, theirs was mid-point but there was something about the level of expertise and kindness I felt from Jesus that made me choose Thurston. Glad I did!

They need to do the job right the first time. My roof still leaks after paying them 1400. In cash.read more

I wrote a review here last year in February and it was glowing; however once this company gets your…read moremoney in their pocket, they could give two sh*** about any follow through. The crew is wonderful, but the Superintendent, Leo Redford is a plain money rubber for his boss Rob. It's really too bad. Just a follow through on a gift certificate, and black matte stove paint, because they painted my stacks without asking, is like pulling teeth. Mind you, my roof is supposed to have a 50 year warranty. Please don't use this company, go somewhere else to spend your hard earned money! Sad and pathetic, for customer service! 2 thumbs down!

Super satisfied with the window install done by Ampro Builders. There wasn't a long wait time like…read moreother companies quoted me. Kimo was transparent and easy to reach when I had questions. When I was comparing prices, he was always professional and kept his prices really competitive. One window was ordered incorrectly, but Kimo rectified that pretty quickly. Best of all, he even helped me battle evil! 10/10 would recommend!

I hired NP Exteriors to install my roof and gutters in 2018…read more They were one of the more expensive bids I got, but I just had a good feeling about them, and I was right. They were very professional and informative through the whole project. They made a mistake and took ownership of it and came back out to repair it (needed 1-2 more hole vents in my eaves). More so, a couple years later, when I was getting chimney work done, it was noted I had a leak along my chimney. I contacted NP exeriors, they came out to look and had the issue corrected within a few days.

Kurt J,the sales representative for Northern Pacific Exteriors, was such a joy. He spent over two…read morehours explaining the process of installing Hardie siding and also gave us tips we could ask when reviewing additional companies.

Outstanding company--I have used them twice to replace my roof in my 46-year old home. They have…read moreexcellent employees who work fast, are very friendly and clean up after themselves. Couldn't be happier

WeatherGuard Roofing installed a roof on our large horse barn in 2016 and provided us with a…read more10-year workmanship warranty. Despite paying over $54,000 for the roof, it began leaking within the first month. Over the next 9 years, we contacted them repeatedly for repairs. The leaks never stopped. They later tried to claim the warranty was only five years, despite us having written documentation of the 10-year warranty. When we met with the owner in 2025, he blamed the leaks on the building itself, saying it wasn't possible to properly roof a pole barn--yet somehow still sold us the job in the first place. We hired an independent roofing inspector who performed a controlled water test, and the roof leaked within hours. He confirmed there is no realistic way to repair this roof because it was improperly installed as a second-layer overlay. We now have no choice but to completely replace the roof at our own expense. In our opinion, this company does not stand by its work, and we feel misled by both the workmanship and the warranty process. We strongly urge anyone considering this company to proceed with caution and consult with an independent roofing expert before signing a contract.

We called for a bid to clean our roof in August 2024. We got the bid quickly and wanted to…read moreschedule. We were made aware it would be a while before they could get out due to other obligations. We were fine with that. The roof was cleaned November 2024, and they did a good job. Come March 2025 we had a leak. It took quite a while to get them out for a fix. Come holiday time 2025 the leak which had been fixed was back, so we called. The person we spoke to said they weren't sure if someone could come out that day. We waited three weeks while water was coming into our living room every time it rained for a call back. We had to hire another roofing company to fix the leak. They fixed it in three days. We still have to fix the water damage. Then we got a text in January 2026 asking if we still needed to have someone fix our leak....seriously?!

Bryan came out check out the project a couple of days after I had contacted them through Yelp as…read morewell as sending a message via their contact form. I offered to pay him 250% of the amount he quoted. I don't know what the problem is but he would never set an appointment to get the job done. Numerous times I asked should I contact another vendor with no response given. Its been 15+ days since I originally contacted Peterson NW with no action taken by Bryan after the initial visit to the site. My suggestion is to pass on this company given the lack of courtesy shown in a lack of response and commitment to action.

We have a 39 year old cement tile roof. Tiles break once and awhile due to wind debris or ice build…read moreup. It is a life time roof but things do happen The other day I noticed a tile with a large piece missing. Why we did not have a rain leak is a head scratcher. I called A-1 as they are one of the few roofers who know how to walk on and repair a tile roof. Many make that claim. Most are clueless. They came out the next day and a man named Tom Hall went up and fixed it in minutes, free of charge (a very small job but important one)! He also pointed out, with photos, a number of broken tiles that were in need of repair. I was not surprised. We agreed to have these repairs made and, on the basis it was compeleted before the end of August and the start of the "monsoons". He said he'd work us in between the bigger jobs they had. A day later, he indeed worked us in long before my August dead line. The roof was fixed and is now "tight". The response to the initial repair and the larger repair was much quicker than I anticipated. I also felt condifent in Tom's advice and comments about what needed to be done. No hard sell. Just got it done.

They get one star because the roof is beautiful. They loose the rest because they destroyed the…read moreyard and house. My LIMITED EDITION PROPERTY BROTHERS GNOMES were broke. They destroyed my flower bed and all the potted plants around my house there's roofing debris on every plant. my lavender is squished I had to completely take out my Veronica and mums. They broke branches off the tree next to my drive way then shoved the branches back up into the tree as if I wouldn't notice. There was hot Cheetos in my flower bed. They parked on my grass. Even though we parked in the street for them. My whole garage is covered in sawdust and nails my laundry room is in my garage so I have to rewash all that laundry. I was helping a friend out holding some of her kitchen items and now she has to toss all that stuff. And to top it all off it's the next day at 5pm and the owner/manager hasn't shown up yet even though he was contacted this morning.

This is our second time having them remove the moss from our tile roof…read more Roof Therapy arrived on time, Spent most of the day (big roof ! ) removing the moss, and then cleaning up the debris from the ground, gutters and downspout traps. Completely satisfied with their work. Will call them again when necessary.

I had 14+ repairs needed on my 12-12 pitch cement tile roof. This is a very hard roof to work on…read more Roof Therapy get a fair bid to repair my roof, answering my questions via text within 5 minutes. The tech Jack was knowledgable, understood my issues, and was a good communicator. The tech that was send to my house do to the repairs was courteous, friendly, confident, and very careful on my root. He worked in the wind and rain, and performed some additional work at my request. I love this company!

I booked after I received the estimate. Waited a month. They were coming clean my moss covered roof…read moreand power wash my driveway. The guy came and went up on the roof and said that he couldn't do it because my roof needed replacing. Hmm. OK, then can you at least do the driveway, he said no and that would have to be rescheduled. Huh? Had somebody else come out, cleaned my roof no problems. Roof is good. It was a weird interaction, felt uneasy. ​

I am so sad at what's happened to this company. We have used them 4 times in four different homes…read moreover the years but won't do business with them again now. I called for an estimate for a new roof as ours has a leak. We were given a date and time and the day of, they called to cancel. The only other day and time that week was not an option so we had to schedule out to Monday. I texted them asking if there was anything sooner, no response. Meanwhile I got two other companies to show up and give me quotes which only takes 20 minutes max! Monday came, 10:30 I finally called to ask where they were as they were 30 minutes late..... he said he meant to call me and they couldn't make it!! Could we schedule for a later in the week date!! Omg I'm normally reserved but I was not happy and he got an ear full. I have sent so many people to them. Never again.