I read the first comment on, bait and switch, I was made clear as to what I would be paying and receiving. I have two chiropractors in my family, both in SoCal, Dr Olson is passionate about her work, and she very intuitive, I think this was a gift given to her at birth, I came to her with injuries from a car accident and she helped me put my life back together, thank you Olson Chiropractic read more

BAIT AND SWITCH. I did not see Dr. Olsen. A male provider was on duty when I went 11/21/25. This facility appears to have a lot of patients at one time, but only one chiropractor in the office. I arrived at 8:30 and by the time I left at 10am there must have been 10 people sitting in the waiting area. It feels a bit of like an assembly line. There was more time spent with various staff versus the chiropractor. There are 7 treatment rooms or more. I made my appointment by phone, as I was looking to get in as soon as I could, having exacerbated my back a couple of days prior, and was looking for a chiropractor that used the activator method. When I called, the person told me that my first visit would be $27 if X-rays were needed, but the rest of the visit would be free. During my visit they had me sign a 2-page document that had a bunch of charges and I said I was told it would be $27 if I needed an X-ray so I didn't understand why I was signing for all these charges. I was told these were prices for other chiropractors. Oh ok I signed it. The chiropractor came in and recommended I do EMFR and laser treatment if there was time. He wasn't sure there would time for an adjustment. No pricing was discussed. Like I said, assembly line and chiropractor left. I was taken to a different room, and they did the EMFR thing. Then I had to wait awhile for someone else to be done with the laser machine. Mind you, they are pretty efficient but there was a lot of this and that to keep the assembly line moving and I did wait quite awhile in between these 2 things. Then they told me they would give me an ice pack which they never did. They asked if I felt better and I was like, um I haven't been adjusted and that was my main reason for coming in. So they took me back to a different room. I waited a bit and the chiropractor came in to adjust me - 5 minutes or less. At the front they said $189. I said, say what? I explained my call and they said yeah the $27 is for the consultation and X-ray, but the PEMF, laser, and adjustment were all extra on top of that. I was mad at the lack of transparency and I let her know. She said since I have Kaiser and was paying OOP, the chiropractor could set up a treatment plan that would include 20% discount. I said but no 20% discount for today? No. I paid it and left and do not want to ever go back. This is a classic bait and switch. Perhaps the office is full of people who have insurance coverage. If they would have told me the costs in advance, I might have asked for less treatment or just the adjustment. Or totally been fine with it. In the end, I don't think it's an unreasonable charge for a first time appointment. However, I was not able to make an informed decision due to their misrepresentation. That left a bad taste in my mouth and I won't be back. Beware if you're paying out of pocket. read more

Olson Chiropractic - This special is for consult and xray only. NO TREATMENT INVOLVED. - Chiropractors Near Me - Concord, California

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Everyone is so friendly there!!!! And of course , you can't find a better chiropractor. She is the best!!! read more

The care that I received has been excellent! I went in 6 weeks ago barely able to walk and in much pain. Now I'm relatively pain free and walking about with ease. Everyone works as a team there, very friendly and caring. I'm thankful for Dr Olson and all of her assistants, they really got me back on my feet! read more

Dr Olson is amazing!!! I walked into her office 4 weeks ago with a cane and in a lot of pain. After 1 adjustment, laser therapy, and 10 minutes on vibration board, I walked out (without cane) 100% better. Now month later, services twice a week and no exercise, I happy to say I'm returning to gym. Dr.O mended/adjusted my meniscus. I'm so grateful to all the staff at Olson Chiropractic and especially Dr. Helen. read more

Today for the first time I got a nasal adjustment which I won during the holidays, it was something I was not expecting but definitely recommend it, since I got the adjustment it's been easier to breathe and have not felt congested or stuffy nose throughout the day. Thanks to Dr Olson and Dr Gonzalez as well as the rest of the team. read more

I have been going to see Dr. Olson for 7 years. I was on an intense treatment plan due to injuries of being a sign language interpreter. After about 6-9months I was back to normal! I now go once a month to readjust and to treat my heavy menstrual cycle. Olson is a great person and everyone that works there is so kind! I have recommended them to several and they would also vouch for them. read more

Very professional would highly recommend. I had a sore neck lower back stiffness, I walked out feeling great. thank you!

I had an amazing experience Dr. Leslie!!! She performed a nasal adjustment on me and although it was a very different and uncomfortable experience, Dr. Leslie walked me through it and made the experience very easy to sit through. I also got an adjustment and I left feeling brand new! Her care and ability to talk you through each experience is great and makes it worth while! read more

I feel that after 4 months of visiting Dr. Olsen, I can comfortably write a review, however this review can change as I am still visiting this office. I was very hesitant to review this office too quickly only based only on their staff and the overall experience that I have coming in to their office, without being able to also review the expertise, knowledge, care, assessments and improvements that I have made. This is a long one! Ambiance: The staff, as mentioned by other folks here is true. All of them women that work here including Dr. Olsen are extremely nice, I don't know what's in their coffee, but they never fail to have a smile and welcome you in with so much warmth. The affordability: Let's just keep it real. Everything is getting expensive in health care, and everyone is just trying to keep up with rising costs, including businesses like this. However, I have to say, the cost of my care is not too extreme compared to MANY chiropractors in the nearby area. No knocks to Olsen chiropractic, but This office wasn't my first option as I had already visited a chiropractor in Walnut Creek that I truly loved so much but again, tooo $$$$! And they weren't flexible in availability. Dr. Olsens practice offers that flexibility and the pricing is very reasonable. Knowledge and Experience: Dr Olsen is very experienced, she's a bit heavy handed so if you can't handle the pressure, I'd say let her know? But she knows what she's doing. She has had other chiropractors step in in her absence, but my only issue with this is that I wish I would've been told that prior to a session. I'm the type that gets really uncomfortable with having new doctors that have different styles work on my back, I guess it's a trust thing. But I'd say this is something that could be considered? New technology: Dr Olsens office has modernized equipment that I have never been exposed to and I absolutely love it. Laser Therapy is awesome as well as Acoustic wave therapy. Nutrition: I really appreciate doctors who take a holistic approach in care and when I was given a nutritional survey and had a consultation about my diet and exercise, I was very impressed. They had me hooked here. To Conclude: After three months, I felt about 60%-70% better. you may be thinking that's not much, but honestly, when you have major trauma to your back, and you are able to walk and bend at waist again, this is huge. I'm signed up for another 6 months for weekly adjustments, and I'm also doing more on my end to help with this process, by eating cleaner, stretching more often, and working on my exercise routines to strengthen my core. Hope this review helps someone. read more

Dr Leslie did my first nasal adjustment. I didn't feel any pain and immediately noticed that my breathing was easier and it only took about 5 minutes from start to finish. read more

I have been getting adjusted by Dr.Leslie for about 6 months and it has been life changing I feel so happy to have came to her. She is wonderful she will fulfill you with her carisma and kindness. read more

My experience with Doctor Leslie was great. I am an athlete so getting my body adjusted is very important she does a very good job . I recommend anyone to go to her read more

Staff is so friendly! I've had the pleasure of being treated by dr. Olson and Dr. Leslie Gonzalez they are both very kind and informative. Office is very clean and no long waits. Leslie has done a great job with my adjustments especially when I had my MCL sprained she was so helpful in my healing process and I learned a lot on how to further care for my self! very content with Olson Chiropractic read more

Dr Olsen really has helped me and the pain in my neck and arm. Her staff is always very helpful and supportive.

So much appreciation for Dr. Olson and her team! I first met Dr. Olson last summer after an unexpected back injury. I had some underlying issues that had been brewing for a while that I was not aware of. Dr. Olson met me at my absolute worst, in pain, tearful, and unable to move freely like I used to. I called so many places in tears and Dr. Olson was able to squeeze me in same day. To this day she is still able to squeeze me in when my back starts acting up. I have gotten to know Dr. Olson and her team over the year and she has done a remarkable job creating a group of ladies who truly care for their patients and try to provide education when they can. Extremely thankful for Dr. Olson and her team, and their loving holistic approach to alleviating pain. read more

Thank you, Dr. Leslie, the adjustment she provided was amazing. She was very kind and made the experience very welcoming. For my first adjustment, the experience made me feel very reassured, and I will be returning for another adjustment in the near future. read more

Dr. Leslie Gonzalez brought me back to life! My job consists of documenting which limits my mobility due to having to sit in front of a screen. I found myself having back and neck pain and I believed it to be due to my sleeping position. After being adjusted by Dr. Gonzalez, the pain in my back and the stiffness in my neck and shoulders disappeared. Not only did she relief me of my pain but she also took the time to share the benefits of each body part adjustment. She also educated me on the importance of sleeping on my back since I mentioned I sleep on my stomach. I definitely recommend getting adjusted with Olson Chiropractic as their quality of service made me feel heard, seen, and at ease. I did not realize how much I needed to get adjusted until I did. I will definitely be adding this to my self care list!! read more

Dr. Leslie González did a nasal adjustment and All I can say is after she opened my nose I'm pretty sure that helped me sleep way more better!!! It's been days where I've been struggling to sleep and last night I slept like a baby!! Thank you!!! read more

I love Dr Leslie! She is honestly the best and makes me feel so relaxed after my adjustment even with being 8 months pregnant. 5 star chiropractic care! read more

When I first visited Olson Chiropractic, 08/08 I could barely move my arm and couldn't even turn my neck . Was told by the ER that I popped my trapezius which is located in my neck. I also couldn't sleep, and I was so out of alignment that I could not do any cleaning around the house without tremendous pain. After 2 days of treatment, I had no pain and was back to cleaning the house, not needing and help with showering and sleeping 10X better. Dr. Heidi suggested that I continue to ice and I will be better in a few days. However she already made me feel better. It is so much easier to move and I feel so great after seeing Heidi. - I am now back to doing everything that I need or want to do for, my family, and for myself. I'm a believer! Thanks, Dr. Heidi & to the WONDERFUL STAFF Thankyou Maria, and Andrea read more

Got an adjustment by Dr Leslie she did a wonderful job. She is very kind and friendly highly recommended

my overall experience was great first time trying the nasal adjustment with Dr Leslie and will be coming back forsure after the treatment I was able to breath out of both nostrils when before I was only breathing out of one read more

I have been going to Doctor Olson Chiropractic care after a Knee injury in 2018. Just recently had 2 Dislocated Ribs and Not only did she Care for My Physical Health but Also My Emotional Health. I wasn't doing too good obviously physically if you ever had a Dislocated rib you'll know LOL, but also My Emotional Health wasn't at its Greatest. Trying to juggle my two stressful jobs, an Extremely Strong (45 Pound) and Active Pug and my home chores. It was just too much while waiting on those 6-8 weeks for My ribs to get back in place. Not Only did Doctor Olson Care for My Physical Health but also My Emotional Health. Forever Grateful and Highly Recommended. Thanks Dr O. read more

I've been going to Dr Olsen for years. She has help me tremendously with my mobility and pain. I highly recommend Dr Olsen for your chiropractic needs. read more

Dr. Olson is great. I originally went to see her for back and neck pain but she ended up helping me with sooo much more read more

Olson Chiropractic - The spine is so important - Chiropractors Near Me - Concord, California

Dr. Olsen is great at what she does! She has an amazing team & staff behind her & can definitely make you feel better with time. This would've gotten 5 stars, except I've been out of work for 4+ weeks and the girl at the front desk that handles disability paperwork just told me that she hasn't had time and she will get to it tomorrow.... I have a mortgage and a 2 year old to take care of... what do you mean you haven't had time? Some people don't take other peoples life problems as serious as they need to and that rubs customers completely the wrong way. Please find a new job for that lady, she shouldn't be in charge of people getting paid in a timely fashion clearly. read more

"I think I can help you" she said. I signed the consent for treatment form w/ the understanding that there is no guarantee of improvement. And I did not improve although I did comply 100%--in the office & at home. My last knee exam results were worse the first. I attended 24 treatments in 4 mos. at a cost of $6000. SAVE YOUR MONEY!!! read more

Very unprofessional the whole staff. I felt dr. Olson was trying to milk the insurance I had because it was accident claim. They only catered others the pick and choose who there friendly with. Told me I needed a pillow for my neck had come take measurements and never said nothing about the pillow a waste of time. They didn't disinfect after a person left a room just sent the next person without wiping everything down. I wish I didn't go there read more

What can I say about Dr. Olson?! I have been a patient of Dr. Olson for 12 years - yes 12 years! I have had back issues since a rear end accident in my very early 20's and the back issues have carried on for many years and because of the issue, I have gone to several chiropractors. Due to an insurance change, I had to seek new chiropractic care shortly after giving birth my youngest child - who by the way is now 13 years old and is also a patient of Dr. Olson. I was originally put on a chiropractic schedule until I was more stable and after a few months of care, I reached my maintenance stage. Dr. Olson's care and mindfulness to your needs together with her advocacy of homeopathic therapies has helped me throughout the years. I highly recommend Dr. Olson and have had referred her to several family members and friends who have since had to leave her practice due to insurance changes. If not, they indicate that they would have been happy to continue on as patients as they can tell there is a significant difference in their chiropractor care. Dr. Olson by far has been the best chiropractor I have seen for my back issues and I would highly recommend her to anyone. Her staff is friendly, the office is conveniently located, and getting an appointment for an adjustment is quite easy. Aside from the easy of the appointments and the great staff, Dr. Olson is an awesome chiropractor who clearly cares about her patients. I hope she doesn't plan to retire any time soon because I plan to see her for another 12+ years! read more

Dr. Heidi is a healer, not simply an incredible chiropractor. Her healing touch has kept me going for over 15 years. I go to her not only for regular "maintenance" but when I have "flare-ups". She is insightful into what I need to do away from her office to maintain balance in my life. Thank you Dr. Heidi for keeping me going at 71 years of age!! read more

I was having some back pain that kept coming back. I had gotten massages that temporarily helped ease the pain. The last time I had back pain it was the worst...I feel so much better after having had just a few adjustments. read more

If I could give negitive stars if i would. Went in because I was in pain (hurt myself in jujitsu) and they have a $29 first time special. The staff was nice enough, but they just insisted on taking a x-ray, gave me a bunch of insurance stuff, (which I didn't have at the time). Dr Olson came in, did a couple of test, told me to stop what ever i was doing cause it's going to kill me, it's going to take months to fix and told me to come back to go over the x-ray. I left $29 lighter 5 mins later and was told my next visit will be in the ballpark of $50-150. At that point, they were really pushy and concern that I would make my next appointments. I didn't go back, went to another chiropractor the next day who fix me in 5 mins and have been pain free for months with full range of motion. read more

I do regular chiropractic care and am visiting my sister from out of state. I was hoping to get an adjustment as I really needed it. Dr. Olson's staff was very kind, welcoming, and professional. Dr. Olson gave me a fabulous adjustment. My sister has been getting great care here and I am so thankful for their attentiveness to getting her as well as possible. Thank you! Will come come next time I'm in town. read more

Very friendly staff. Appointments are quick and effective. They work with you financially. Totally recommend. I drive here from San Francisco so it's definitely worth it! read more

I am truly loving my experience here at Olson Chiropractic. Heidi and her staff are incredibly knowledgeable, and caring beyond belief. I've only gone for a handful of visits, and so far I am seeing major improvements. Looking forward to even more relief in my near future! read more

So, let me start with first day, my back is broken! Sciatica, degenerative discs, the whole ten by their standards after x Ray's at first visit. No correction, I appreciate that. Corrections at follow up visits, dr. Oson never got to crack or pop, she had an intern, like a spider monkey cracked me, wanted to hug that intern. Best correction. Dr olson staff, pretty much car dealer me on a program, something like 5 visits a week, for 3 weeks, then, 3 days a week for 8 weeks, then 2 days a week for 9 weeks and I'm healed. She offered weekly breakdowns, biweekly breakdowns, and slid the piece of paper down option by option selling the benefits of each.. felt 1988 car dealership, old school mafioso and such. Broken back, what do you do? Her range rover outside shows, she doing alright. So my health plan is great.. I get 24 visits a year to chiropractor. Came out of pocket for I itial at 75$ and then visited a total of 8 times following their policy.. or yet they charged me that 217 a month twice with 8 corrections.... CRIMINAL! HEIDI OLSON DOES NOT NEGOTIATE PROPERLY, TRY OTHER DR. PLEASES, DO NOT DABBLE AT HER ESTABLISHMENT, YOU WILL GET SWINDLED. DR. SEND ME RECEIPT FOR THE 435 YOU CHARGED ME, AS MY INSURANCE PAID YOU IN FULL read more

I have been a patient of Dr. Olson for a couple months. Let me just start by saying that the day I called in wanting urgently to be seen, They took me in. They took care of me and put so much effort on finding my diagnosis! Dr. Olson first started of by feeling the spine area and taking notes. I was referred by a different chiropractor in Palo Alto Area due to having to move to concord area. The x rays were sent by mail to Dr. Olson. While they waited on that, Dr. Olson helped be temporarily get out of pain while the X-rays came in to do a full diagnosis. I felt very taken care of and when Dr. Olson received the x-Rays. She went over treatment options that's were also budget friendly. My husband is also being seen and we are both very happy with our chiropractor . they also have lots of games and contest and raffles to make every visit fun! Dr. Olson has also played a big part in giving wonderful suggestions about a healthy diet and supplements. I am Very grateful to have her as my chiropractor. She's been nothing but patient and kind. Thank you Dr. Olson! read more

Every time I was at Dr. Olson's office, I felt welcome and at ease. They provide you with helpful exercise tips and really try to motivate you to exercise even more! I will be coming back here for my future adjustments. P.S. Did I mention Dr. Olson's rewards program? Every time you fill in the frequent visitor card, you get to pick your gift! The gifts range from treatment products to shopping / cinema gift cards. Thank you, Dr. Olson and team! read more

I love This Place. Dr Olson is an A+ Staff an A+ I'm Winning My Health improves in every Visit.!! Thankful to have found them read more

Olson Chiropractic - Adjusting of the Spine At an early age to make sure we don't develop chronic problems. - Chiropractors Near Me - Concord, California