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OLMEC Reflections

5.0 (1 review)
Closed • 8:00 am - 5:00 pm

Services - OLMEC Reflections

Carpet cleaning

Grout cleaning

Re-grouting

3 More Services

Grouting

Rug cleaning

Upholstery cleaning

OLMEC Reflections Carpet Cleaning Photos

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8 years ago

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All About Hardwood Floor Company

All About Hardwood Floor Company

(13 reviews)

I had just completed remodeling our kitchen and the only task left was to refinish and patch the…read morehardwood floors. I had torn them up in a few places, but overall, they showed 30yrs of wear and tear. I had thoughts of doing this work myself as well, but my wife reminded me that summer was coming, and I needed to be done with the project. It would probably an understatement if I said that I am picky, which is why I like to do my own remodeling and wanted to refinish the floors myself. So, we contracted with Doug and All About Hardwood. To be honest, I was a little nervous... but also willing to let a little bit go so I could be done. The short story... the job is done, and we could not be more pleased. They began by replacing oak boards where necessary and laced the new ones in in such a way that the repair is completely undetectable. Then they removed all shoe trim, sanded the entire oak floor, applied the stain that we requested and finished with a couple of coats of sealant or what I would call clear coats. The refinishing crew as led by Sam. The crew was very easy to talk to, answered all questions, arrived on time and did an all-around awesome job. The final task by All about Hardwood was to add new shoe molding. Honestly, this made me the most nervous as a crappy job here would make the whole kitchen look bad. I resigned myself to hoping that the job would be "good enough", and that I would putty where I had to and/or replace pieces if they were "that bad". The trim guy, Mike (I think was his name) was awesome. His trim work was awesome (sorry, I know I have repeated that word a few times in this review). I have done trim work part-time for over thirty years, and I am a very tough judge when it comes to fit, miters, etc. To be honest, red flags went up when Mike told me that he never "copes" his miter cuts. This scared me. But the finished miters speak for themselves... no gaps!! I asked Mike how he got them so tight, and he commented that he just adds or subtracts and degree or two when he has to. Color me impressed!! The only downside to the whole job, is that Mike did not have putty with him that matches the shoe molding. He offered to come back, but I told him I would finish it myself. I bring this up only because his trim job was so good, i.e. the miters in the corners are so tight, that no putty is necessary. All that is left for me to do is putty his nail holes (whole job will take less than 15 minutes). As an aside.... I have read several negative reviews on here that do not appear to reflect the same company that I worked with on this project. Hmmm...??? Obviously, I cannot speak for anyone else or cannot speak about anyone else's project other than my own. I can only say that I am completely happy with the results at our house and would highly recommend this crew and company to anybody that will listen to me.

Doug the owner is a nice guy. I had him do my previous home and things went well so I asked him…read moreback to do a new home we purchased. Unfortunately things didn't go nearly as well. We had existing wood floors but we wanted hardwood added to our dining room, hallway from garage, and a half bath. since we were adding these in we had the entire floor resurfaced and stained. Two big issues and neither addressed once they were done. I called Doug, emailed he and his office. sent images of the two issues. I even text him but I couldn't get them back out here. First issue was in the dining room where the hand sanding near the wall and the rest of the floor were not matched so when they stained it, I have about 12" out from the wall all the way down that doesn't match. I know this requires resending everything to do over again but they need to stick to their quality of work and the last message I got was there's no easy fix, what do I want to do about it? I stated I want it fixed and never got a response. The second issue is boards buckling in my living room. This was existing hardwood when the home was built. I took pictures and sent them to Doug amd all he said is that's from water damage. I cut holes in my ceiling below and there was no water. I had a plumber out do a scan and there's no water leaking. I had an HVAC person out to look for condensation and nothing found. I cut holes walls to look for water and none found. I had contractors out and the consensus is the time the exposed the hardwood sanding it down absorbed moisture and the stain on top trapped it in. Have still never heard from Doug. Spent nearly $20,000 with him and the guy got his cash and was done. If all goes well, the team was pretty good. but if it doesn't, plan to live with the result or pay someone else to fix it later.

Howard's Cleaning Service

Howard's Cleaning Service

(4 reviews)

I just want to preface this is the first time ever leaving a bad review in my life. Don't use this…read morecompany if you are looking for good quality or customer service! We were told carpets would be dry in 3 hours and they took over 40 hours to dry. Then once carpets dried, every stain was just as dark as before they cleaned and there were chunks of dog hair on floor. Called and complained, they said they would be back out next day to redo the job. Another 40 hours later, after everything dried- carpets still looked the same. Just to humor myself I used my little green portable carpet cleaner on the steps only. The water was black and I got chunks of dog hair up. The lady told me that unless you vacuum your carpets EVERY SINGLE DAY, there is nothing they can do about this...?? I then had my husband call and ask for some money back or them to come back out and do something different. We spent 320 dollars so this was a huge amount of money we are talking about here. My husband called and said "Wow, that lady was extremely rude. I'm not talking to her if she's going to treat me that way". I then called and she said, "Mam I literally just talked to your husband for 10 minutes about this. I'm not giving you you're money back and we already came out twice." I have never been so unhappy with a service or company in my life. Customer service 0/5 all around. Not only was I not offered a refund but not even 50 dollars back, half back. Nothing. In fact, I was handed attitude and nothing more.

Did not pay attention to requests to return items to where they found them…read more Did not change one bedroom's linen. Did not empty all trash containers.

OLMEC Reflections - carpet_cleaning - Updated May 2026

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