I own a large older home. When I initially purchased it, the home needed a lot of cleaning and…read more TLC. 7 rooms of carpet had terrible pet stains (LOTS of cat mess) and years and years of cigarette smoking......in essence, the house didn't smell its best LOL
I had received several batches of coupons advertising Clean Right and their carpet cleaning specials. Before calling, I went online and did some research. Some were happy and others were......well, not so satisfied. I even read how terrible their customer service was. "But, if all of this were true", I asked myself, "Why and how would this company continue to offer coupons, bargains and stay in business. I thought to myself, "I need a bargain right now! Especially with all of these projects that I have in front of me." I called and the girl I spoke with was instantly "over the top" friendly and more than eager to accommodate my schedule. I thought to myself, "WOW! She was friendly!" Nothing like the reviews that I had read online. Then, the true test came, the carpet cleaning guys arrived. Again, very friendly, neat in appearance and very hard working.
The team of men, that was sent to my home, walked in, surveyed what the home needed by doing a complete walk through, they then set up their equipment, moved furniture and began cleaning. They were here for a little more than an hour working non-stop. But, after they finished....WOW!!!! The carpets were clean, the rooms that I thought were damaged and might have to be replaced, they came clean. A couple of the rooms looked like they had new carpet. Most of all, the smells from the pet damage and all of the years of cigarette smoking, they were all gone. Those odors were replaced by fresh new pleasant scents.
It has been 3 1/2 years since my initial call to them. During this time I have worked non-stop on the restoration of my home. At times, like all remodeling projects, the house looked a mess. I contact Clean Right Carpet Cleaning about every 3 months to come in and clean and freshen the carpets. I also have 2 pets. As any pet owner knows, when they come in from outside, their feet aren't always clean. Especially during periods of inclement weather. Another reason for keeping these guys on stand by LOL
I always recommend Clean Right Carpet Cleaning Professionals to my friends and family. And, that is why I'm writing this review. If you haven't tried them, go ahead and pick up the phone and call 'em. Not only will you be pleased with their customer service and hard working team but they also have satisfaction guaranteed warranty that backs up their hard work and reputation :)