I am not a new Stanley Steemer customer, but this was my first booking while living in this area…read more This Troy Ohio location exceeded my expectations - and my expectations were high based on previous work from other SS locations. The only, and I mean only area I would recommend improvement is their booking application. Even if you book online, you must call to change the appointment. Each franchise, I'm sure, has zero control over how the website works and integrates to them locally - so this is really scraping for a criticism. I gave them 5 starts for good reason - great value, outstanding service, and great results. I booked a carpet cleaning for 4 bedrooms on the app; which is very easy to use and understand the cost - I chose "deodorize" for the room where there is a pet and standard cleaning for all 4 rooms. A great value at a little over $50/room on average - and the appointment took about an hour or so. ($169/4 rooms plus $25 for 1 room plus 7% sales tax) Great results and the technician did a great job communicating during the walk-through and performed exceptionally well. I highly recommend Stanley Steemer and will be booking them again. Tips: 1) select a service day when you have some flexibility. You will be given a "day of" appointment and booked for morning or afternoon the day prior. The team will call you when they are heading to your location (10-15 minutes notice in my case). You will not want to be hosting an event or party that same evening - if cleaning to prepare for a function at your home, book at least 3 days beforehand. I would suggest the week prior. 2) clear the path to the rooms you plan to have serviced. The technician will need to connect to your water line. There was zero mess from the hose extending from my front door, down 30' of hallway to the bedrooms. 3) in the rooms, clear as much of the floor area as possible - it's alright to let furniture remain, but I do not recommend moving the furniture for the cleaning during the application and also would suggest you not put furniture back in place or move any furniture onto treated areas for 1-2 days after the appointment. 3) immediately upon completion, your carpeting will still be a bit damp - walking on it is fine, but I'd suggest removing shoes and socks and allow cleaned areas to air dry and if you selected the "deodorize" treatment, plan to let the room air dry for 1-2 days without any fans or other air movement. The rooms which were only cleaned dried quickly - within 5-6 hours 80% dry, and nearly 100% dry by the next morning. 4) if you have pets - secure them during the appointment. Your access to the home will need to remain open a bit to allow the equipment to continue from your water source to the locations being cleaned. We put our cat in her tent when we got the "I'll be there in 10 minutes" phone call.

From the owner: Stanley Steemer proudly provides professional cleaning services in Troy, OH and surrounding…read morecommunities. Since our start in 1947, Stanley Steemer has served homes and businesses across the nation, trusted by generations to clean your carpet, upholstery, air ducts, hardwood, tile and grout, area rugs, and more. Stanley Steemer technicians are professionally trained and certified to deep clean your space using powerful, proprietary equipment, our proven and reliable process, and family-safe cleaning solutions. Best of all, we make it easy to schedule a cleaning with our online instant quote tool and 24/7 availability. Call or visit our website to book your cleaning with Stanley Steemer today!

Good work, Reasonable price,…read more On time! When I need it again I'll call them What's so magical about 85 character minimum to post a review?

We were very pleased with the work. We had multiple rooms, 2 sofas, and a rug cleaned. The price…read morewas reasonable. Highly recommend. They were kind and efficient. I will definitely use them again.

Three different technicians had to come out because the first two didn't do their job the very…read morefirst to wear a wonderful men very nice to talk to however, they left the room smelling like urine still even though they charged me for a deodorizer the second group of men who came out set a box fan down and told me that that was the best they could do because the floor has been wet 24-48 hours after the first group of men had left leaving the floor, smelling and soaked. I was concerned about mold. The last technician who came out was one that was covering my house frequently and I have never had a problem with him he always says a beautiful job and he was able to clean up what the other four guys had not they're very expensive and the call center isn't always the greatest with customer service. They're OK for what they are but when you get a good technician, they're great when you get a bad technician it sucks.

The guys did a fantastic job on the tile and wood flooring, over five stars! Professional,…read morecourteous. Mindful about furniture, etc. Stellar service. Where we differed was I sent out a rug for cleaning. It did come back very clean. However it did come back different. It had a ripple in the middle and some areas on the border were faded. I did talk with customer service and they were great. We did talk about the one side of the rug that was most faded on that side (border area) and it could have been on the high traffic side. Which makes sense. Nevertheless they were very kind the local Beavercreek manager called me to offer a resolution, a small refund, which I appreciated. However I have not received confirmation of we agreed on in email. And it hasn't shown up in my bank account. I have reached out to customer service and am awaiting a reply. I do recommend them. As mentioned above, they did a extremely good job in my home cleaning tile and hard wood floors.

Fiber Dry cleaned two couches, a love seat and two chairs for us. Our furniture is over twenty…read moreyears old, in good shape but was dirty. Everything looks so good after the cleaning! The three employees were respectful and worked hard. They did a fantastic job! Scheduling was so easy. The price was excellent. Other quotes we got were twice as much. We highly recommend Fiber Dry and will be using them in the future.

They are the best, locally owned here in Dayton. We have tried other services over the years, now…read morewe always call Fiber Dry. professional, polite, great service at a reasonable price. We will always call Fiber Dry.

I hired them last minute to come clean carpets prior to holiday entertaining. Wasn't sure what I…read morewould be getting, but honestly am happy to have found them. The price was right and the job was the best I've ever had done... he even cleaned a couple of small areas that I was going to let slide. I will be using them again. Thank you to David for the spectacular job!

This is the ONLY carpet cleaning company I will use. David is awesome! I was going to replace…read morecarpets in a home I bought and he told me they were very good quality carpets and had another 10 years of life to them. He also was able to get problems areas such as pet stains and spills that I could not remove on my own. I have repeat used this company and have referred out to other friends and they too are happy with the service.

They cleaned my mother's carpets and did a wonderful job. They were able to get all stains out.read more

From the first phone call to get an estimate to the end of the cleaning. Very friendly & courteous…read more Called 30 min before scheduled time to say he was in his way - cleaned 4 couches and they look amazing. Highly recommend!

They were fast to respond to my request for work and they helped me out right away for a fair…read moreprice! I would highly recommend their services for any carpet repair and replacement!

Dan was sent in by my apartment manager and did a fantastic job cleaning my upholstery and carpets…read more He worked quickly and professionally, and did more than what I could've asked for. Will recommend to anyone needing work!

Master Craft came to my house today and cleaned all the traffic areas in my house for a very…read morereasonable price, i'm very pleased with the job they did. I will recommend them to my friends and family and have them come again when needed. The dog accident stains are gone and the carpet smells great! I will call you again and appreciate your work! See you next time!

I have used Master Craft for years to clean my carpets and furniture. I have a dog and a cat who…read moreconstantly reek havoc on my light carpet, and if it wasn't for routine visits from Master Craft, I probably would have had to replace the carpet years ago. They can usually make it out the next day to work their deodorizing and protection magic. I recommend them to all my friends.