1. Sonrise Carpet Care

    1. Sonrise Carpet Care

    0

    Springboro, OH

    Sonrise Carpet Care

    5.0 (1 review)
    Open 8:30 am - 4:30 pm

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    6 years ago

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    RiteRug Flooring & Carpet - Centerville

    RiteRug Flooring & Carpet - Centerville

    2.8
    (18 reviews)

    Beyond great service. Incredible follow up and selection…read more We went with a Hammond creek and chevron style laminate. Turned out excellent. Matt was superb with financing and product knowledge. I'll be back

    I ignored the reviews, the low ratings and I went ahead and purchased from these guys and I can't…read moreexpress how deeply I feel that it was one of the most stupid mistakes I've ever made. The abundance of bad ratings make it clear that my experience was not an isolated incident, but rather a pattern here and it ain't pretty. Here are a few examples of how incompetent these clowns are. Guy comes out, measures the area to be carpeted but FORGETS to place an order for one of the rooms. They eventually removed the old carpet, but discovered they didn't have the new carpet so they just left nails sticking out of the ground creating a very dangerous situation. The same doofus, who measured a hallway, got the measurements so wrong it was laughable. Especially when you considered prior to coming out I gave him the measurements I had made to use as a double check for his work. I stressed the importance of getting in the missing carpet ASAP. When they finally get it in they FORGET to call me and tell me it has arrived. So I was waiting for the carpet while it was sitting around in the warehouse. I got tired of waiting for them to call so I checked myself only to discover "Oh yeah, we got that in" So buyer beware, do not purchase from these guys. There's lots of other options available. If you end up buying anyway, you can't say you weren't warned.

    Harville Dream Builders

    Harville Dream Builders

    1.0
    (1 review)

    We made a horrible mistake trusting Steve and Tonya. We hired them to remodel our main bathroom in…read morea 2 bath house before we recently moved. They showed up after work hours every day and stayed until 8-10pm, interrupting our kids' bedtime. We let them stay but kept asking them to come earlier, which they agreed to but never did. Multiple times they texted earlier in the day that they were on their way and showed up 4+ hours later. Also left cigarette butts all over our yard and driveway. They consulted about design at first, then stopped and used cheap plastic pieces for design as they went over schedule. We made a terrible choice and paid them the full amount when they asked, because they said they needed it to complete the work. After that, they stopped responding to us about finishing, so we consulted with another contractor and found out that they had used mostly the wrong materials to build the shower and had cut pieces and covered them in caulk to make it look like they would work. They didn't just leave the job unfinished, they also left leaks in our basement, a broken vanity drawer, an unframed and unsanded door with a doorknob that didn't lock and was drilled too high on the door, and an exposed nail in the doorframe knowing that we have small children. They never brought new closet doors or a fixed shower curtain rod that we paid for. They left a mess of fast food cups and drinks in our closet and trash in the bathtub. We have to pay another contractor to fix most of the work. The only two completed items were floor and drywall, which seem to be finished correctly, but everything else was wrong. The photos show the work as they left it. We also left a review on Facebook, but they deleted it. I just hope people see this and don't make the same mistake.

    From the owner: carpentry and construction home repairs remodeling renovations add-ons flooring…read moredecks,drywall,painting ,backsplash,tile and more A-Z start to finish from the ground up we do it nothing is to small or to big we got you covered we specialize in everything 25 plus years experience work with your schedule if you dream it we can do we build the corners all others cut our job isn't complete until the customer is 100% satisfied and we'll beat the competitors price our estimates are free if we are hired we work with your schedule

    Sonrise Carpet Care - carpet_cleaning - Updated July 2026

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