Baker Resurfacing

Steer clear of Level Up Baths. Sadly, there is no rating below 1 star. Company work is shoddy and…read morejob was left incomplete. Contact with salesperson and office manager was a waste of time. Complaint with texts, pictures and email messages were filed with BBB in Dayton but were considered unsubstantiated. Owner claims he was never notified. Nick the owner states that he was never notified and has NEVER bothered to contact me personally. The surrounds were of poor acrylic quality (folded over and would not stand alone when leaned against a wall) and installed sloppily. The 2 plastic corner trim pieces did not match the color of the surrounds or the tub, and consequently were not installed. ALL exposed caulking applications were amateurish and sloppy. Caulk was applied thickly, in waves, and uneven wherever applied. The crew was unable to mount either the soap dish or shower shelves that were purchased, leaving them on the floor of the tub. The installers failed to finish the wall below the alcove mounted tub edge on both sides. The crew failed to correctly install the faucet handle forcing the faucet handle to protrude about 2.5 inches from the escutcheon or cover face plate. The shower head, handle, faucet and drain are not aligned. (See attached pictures) Another construction team was hired to trim out the bath/shower/surround/drywall and remount the faucet handle to fit flush against the cover plate. There is a total lack of oversight, leadership, quality control, workmanship, follow-up or responsiveness of Level Up Bath or it's employees. Their word is not their bond and the 100% guarantee is not worth the paper it's printed on! Save yourself some grief and thousands of hard-earned dollars. Definitely NOT RECOMMENDED.

We had several problems with this company. The girl that sold us on Level Up Baths and all the…read morepeople who I actually saw were really great people. As soon as we had a significant problem arise........The owner Kyle, was not returning my calls. Then when the job was complete......and mold was growing up the sides of the shower (after 2 months of using it), he would not return my husbands calls. My husband finally got through to someone at the Columbus location and they sent two well trained guys who were able to tear out all the mold and caulk and redo it. There were several other problems that don't need to be mentioned, but I had contractors working for me who could not believe I paid $15,000 for this. They said they could have done my shower for under $5,000 with REAL tile. It is sad that there are such greedy people in this world. Oh.......I need to mention they gave me only $500 off for ordering the wrong shower tray. They then had to order a new one. We could not use our shower for over 8 weeks.

HomeBuys - Dayton

3.7

(10 reviews)

Interesting selection of products. I'm not too sure there are all that many bargains. They have a…read morevery large section of closeout and overstock products from Sam's club. The prices on those items were steep. Most of the larger household items like furniture or home maintenance essentials were visibly damaged. Lots of "ding and scratch" products. I wasn't very impressed with the prices, there were some bargains, yes. But plenty of the products were above the price point of other off price stores in the area. I also found a couple of health and beauty products that were labeled "not for sale in the USA" (see pictures) do with that what you may, but I was hesitant due to the uncertainty of the ingredients. Overall, if you're looking for an off-price store for various products, this would probably fit the bill. Is it the best? No. It's alright. It may be worth a look, but I'd recommend managing your expectations.

I always am surprised with the values I see in this store…read more The best thing I love about my store in Centerville OH is that they have a handicap cart. I would not be able to shop there. Also the staff is very professional and courteous. (That not available at many stores today) If I had to I would drive miles to shop at Home Buys.

Centerville Winsupply

Kelly helped us select our mowing fixtures, which were very happy with the selection . WinnSupply…read morewas recommended by our plumber. WinnSupply is very knowledgeable and helpful. Highly recommend.

I found myself forced to go to a real plumber supply house after searching Ace, Home Depot and…read moreLowe's. These guys had exactly what I needed as well as some valuable advice. They even cut a 2 foot piece of PVC as I had little need for 10...try getting the others to do that. Then I awaited the cost and figured I would pay through the nose to get my little project finished. Very pleasantly surprised to walk out for less than $10 and promptly took the higher priced items back to the DIY stores. I know where to go the first time from now on.

Kitchen Bath Design

3.0

(8 reviews)

The amazing attention to detail, the assurance that every question was answered and that work was…read moredone within budget and pre-work proposal as well as keeping appointments scheduled and timely and working around our schedules. All of these things made our experience one that we highly recommend.

The sales rep didn't show to our appointment today. If they don't show up to appointments and don't…read morecall ahead stating they will be late, and don't apologize for doing so- I need to move on. Go somewhere else unless you want to manage someone else's company. I personally don't have time for that.

Home Outlet - Dayton

(1 review)

These are the nicest people to deal with. Very professional and willing to help. The products are…read moretop notch.

Creative Design Marble

3.8

This is a unpretentious shop that manufactures bath sinks and bath enclosures, as you can see in…read morethe photos. The showroom is not a slick display, with dust from the manufacturing in back covering the floor models - gives impression that manufacturing custom designs is the focus in this business. This is a craft mans shop. This was my first visit. My wife pick up some samples for our master bath vanity sink countertop.

We had 42 year old tub surrounds and vanities replaced with their products and they are perfect!…read more Over three years now and going strong-look brand new.

Menards

2.8

(34 reviews)

•$$

We have been shopping for a new range. We have run into depth issues in regards to our dishwasher…read moredoor hitting any new oven we put in. Ordered one and had it delivered from Home Depot; didn't fit right . We got a full refund. Ordered one from menards, it also didn't fit correctly due to the dishwasher and they brought the wrong cord for the new oven anyway. I had them take it back and was told I needed to go into the store to get my refund. I went into the store and got the run around and was told I had to contact Menards.com, so I did. Below was an email I received from Menards.com telling me the store should've handled this. I did finally get my refund, but it was minus $162. I will never shop at Menards again. Lowe's and Home Depot have way better customer service and actually give you ALL of your money back on a return.

Great selection of lighting fixtures and bird feeding stuff. Lots of bird feeders, bird houses and…read morebird food. I was member of wild birds unlimited but it's so expensive. They don't give any discount for military or veterans. Lowes does.

Johnson Restoration

(6 reviews)

Projected managed the opening of the new Warehouse 4 Cafe & Bakeshop, in Kettering Ohio, last…read moreNovember 2020. Sought out and worked with Johnson Restoration on the exterior metal work. Andy and team really went above and beyond on every aspect of the project from initial concept to post-installation follow up. They were always available to assist with any questions very promptly. Working together so closely allowed us to really fine tune the material choice, layout, and especially the design. Not only the exterior metal portion, but also along with the other remaining portions of the exterior as a whole. It all came together amazingly. Would definitely use Johnson Restoration again and have recommended them to others for their multiple facets of work available. FIVE STARS ALL DAY LONG!!!!!

Michael and his group were awesome! From the initial quote to installing our roof! Our roof…read morelooks incredible! Several neighbors commented how great our new roof looked! I HIGHLY recommend Johnson Restoration!

The HandyKing & Co

4.5

(11 reviews)

As a bartender with over 23 years experience in all different settings I am hard to please, and…read morevery particular when it comes to how I want to design and orchestrate hospitality from a bar within my home. From the design phase to the finished product today, it was a little over a month and that was only because I changed my mind multiple times throughout the job, which is extremely annoying for most people. Well not for this guy!!! every curvI threw at him he resolved within minutes. All associated teammates involved in the project, including the electrician, the plumber, and a few others, were very professional efficient, and they cleaned up after themselves. The job is fantastic down to the last detail. I've got five kids who were running at his feet the entire time he was working and he handled it gracefully and safely along the way. He maintains professionalism and he does great efficient work. Definitely will be calling him again for many more projects. See for yourself in the attached photos. It is simple, but it is exactly what we asked for down to the colors, cabinets and functionality. Thank you very much Mike The Handy King

Awesome company, they do great work and are very pleasant and professional. If you need work done…read moreto make your home as beautiful as it should be, give these guys a go!

Dayton Carpet Liquidators

4.4

(7 reviews)

Comically atrocious customer service. Easily the worst I've ever been treated in recent memory. The…read moremanager, Jeff Green, has spent half a century selling carpet, and the unsavory stories abound in the industry about his character. (I checked in with a couple other shops.) Then again, I suppose carpet salesmen are not always known for their integrity. (Buddy's Carpet Barn, anyone?) Anyway, I'd steer clear.

We have been doing business with Dayton Carpet Liquidators for over 20 years. They have excellent…read moreflooring products at a reasonable price. They have been very helpful in making sure we get the right carpet for our home, and encouraged us to take samples home to that end. The owner, staff and installers are all professionals focused on great customer service.

LL Flooring - Dayton

3.7

(9 reviews)

I was very happy with the product, store service and installation. They were professional and…read moreworked very hard to get the flora in on time and with attention to detail. I will go back in the future if I need any flooring.

Did not install transition strips. Service people wont help. Not a reputable business. So…read moredisappointed.

Booher Carpet

4.3

Hunter was patient and knows the products. Very helpful in helping me make the right decision for…read moremy budget. Larry was kind and also very knowledgeable. Thanks guys I'll look forward to the installation on this project. I'm a returning customer bc my last project was done with care and excellent communication. This is why you buy local kids and this is why old school business are called an Establishment's. Great work guys ! Les & Matt Stonebridge Hill

Had carpet installed on my steps. I love the carpet but the installers (contractors) left without…read morecleaning up. I swept up the mess on my hardwood floor but left the stairs. They even left staples on the carpeting!! We could have been injured!! I called and my neighbor called and they said the installers would be in tomorrow in the morning. Terrible service! If it were my store I would send the salesman out to clean up!

LG Custom Painting

I had multiple estimates and Luke from LG painting was the best estimate. I would have thought he…read morewas the most expensive based on the excellent customer service, communication, outstanding work and aiming to make sure I was 100% satisfied with their work! Highly recommend! I will be calling them for the rest of the home and exterior in the future!

We just had painting done by LG Custom Painting, and I wanted to share their information. They…read morehandle both interior and exterior painting. We had them do all our exterior caulking and trim, cedar wood features, under patio ceiling coat, and some interior painting on our home in Mt Lookout. They also painted my mother-in-law's place in Oakley (which really came out great as you can see from the before and after pics). Their pricing was very reasonable and the quality was great. Luke Glover is the owner and performs the work. If you are looking for a painter, I would recommend giving Luke a call or text (he is great at communicating through text). Here are some pictures of the work we had done.

Rock Creek Renovation and Painting

(1 review)

I needed a wall in my office painted and really wanted something unique but that reflected the…read morestyle of the rest of my home. The experience I had with Rock Creek was one of the my professional that I've ever had with this type of service. From the scheduling, communication, color service, craftsmanship, follow-up and down to the clean up, it was top notch. This is a wonderful company to do business with. The cost was in alignment with most companies hut the service was bar none the best I've had!

From the owner: We are a painting company who has been in business for 12 years. Our goals are to deliver a 5 star…read moreexperience in a 2 star industry! We handle all aspects of painting interior and exterior and specialize in cabinet painting.

Kettering Power Wash

(3 reviews)

I requested quotes to wash my house from several companies. I chose Ty from Kettering Power Wash…read morebecause his price was very fair and he seemed like a great person to do business with. He did an excellent job washing our two-story house and provided great communication before and after the job. We plan to hire him again in the future.

They did a great job cleaning & sanitizing the shed as well as removing some items for me. Great…read morework ethic & no one could have done a better job. We would definitely hire them again.

J Ritchie Pressure Washing Services

He took care of the pressure washing I needed done on my roof at a very fair price and did a great…read morejob. Would definetly use him again.

J Ritchie did a fantastic job pressure washing my walks and driveway. He was very friendly and…read moreprofessional. I highly recommend J Ritchie for all of your pressure washing needs.

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Robert W.

9 years ago

Vince saved me a lot of money by salvaging my original countertops. They look brand new! Quality work, affordable pricing. Highly recommend.

Vince B.

14 years ago

Baker Resurfacing proudly provides the Dayton area with Superior Bathtub, Ceramic Tile and Countertop Refinishing.

Baker Resurfacing - refinishing - Updated August 2026

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4.3

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I just had my carpet replaced in three bedrooms and the entire basement, including the stairway…read more When I looked at the samples, I was worried about how the big picture would look. However, Doug Bockrath was very helpful in picking out the samples. Also, I wanted a new area rug for my family area along with a matching round one for under my breakfast table adjacent to my family area. They did not have a round one, but their in-house crew was able to take a second rug just like the one I purchased and cut it into a round and seamed it along the entire edge. It looks amazing! Kudos to their in-house people that did this. They were fantastic. Lastly, their crew that laid the carpet did a great job matching the seams. They were very courteous, cleaned all the mess and took it with them. I was also pleased that they moved my big furniture for me. A big shout out to Art, James and Anthony! Overall, everything was a great experience, and I highly recommend Bockrath Flooring.

SERVPRO of Middletown/Springboro

3.5

(8 reviews)

Find another Contractor.. I had drywall damage on a ceiling in one room from a roof leak. I had the…read moreroof replaced and contacted ServPro to replace the ceiling in a single rooms roof. No big deal you'd think, but they insisted on a structural engineer to come in and verify the roof structure. Seems odd for just replacing the drywall. They rejected the repair unless I had the structural verification. They insulted my intelligence with this because that is what I do for a living, but the documentation is horrendous. It would cost as much as the repair. I recommend you not use these people as the additional cost on their excuses to not do the work will multiply your expense. (ie. this was not covered by insurance)

My sump pump failed last month and I needed restoration help ASAP. After a lot of research, I…read moredecided on SERVPRO. I couldn't be happier with that decision. The communication, customer service, and work completed were second to none. Highly recommended!

Bath Creations

4.0

A+ Can't ask for any better of an experience. Thank you so much. My mother that is 86 years old, is…read morenow safe with her new walk in shower.

Lance, our salesperson came to the house and was informative and thorough. I asked a LOT of…read morequestions. Lance was patient and very detailed. My daughter and I visited the showroom a few day later to look at additional options. April, the office manager was warm and welcoming. Alex (installation manager) happened to be available and again, we were welcomed and treated with great patience and consideration. Once we finalized everything, Alex arranged for Aaron to handle final measurements before ordering the materials. Aaron arrived right on time and again was patient, detailed, and listened to all our questions and concerns. The materials arrived well within the expectation Alex set, and the install was scheduled. Our install was completed Tuesday, the 24th. I could not be happier with the installation team (Chase and John) and the final outcome. This was a big deal for us and having the hand holding along the way and incredible way Chase and John handled the install, we are thrilled with the process and the final outcome. We'll definitely be using Bath Creations again for our next bathroom upgrade. Thank you guys!

Sonrise Services

Wow, Sonrise's crew did an amazing job power washing our screened-in patio and then bringing our…read more40-year-old driveway/sidewalk back to life. Will definitely be using their services again!

We recently had our house painted and the painters painted all our screen shut. Chris, who came out…read moreto clean our windows patiently used a razor blade and carefully freed them all so he could clean them. My windows and screens are clean and look wonderful. Thanks for the great service!!

Dayton Carpet Liquidators

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3.6

(5 reviews)

The deck turned out beautiful. Definitely recommend this company. Quality and workmanship is…read moreamazing.

Hold Up...got my 18×14 patio installed in 2 days. 2 different crews and 1 out of 4 spoke little…read moreEnglish " welcome to America ". Patios are to drain away from your house. Mine drains to the side. It has been mentioned to the company and a drain has been commented to be installed. Hopefully it doesn't tear the rest of my yard UP. Check for other Companies!

Progressive Carpet & Water Restoration

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A-1 Carpet

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We want to thank A-1 Carpet for a wonderful job on our living room and bedroom carpet. The young…read moreman who was our salesperson was very knowledgeable and helpful. The job was completed in a timely manner and we were so very satisfied. Jim and Jerry L.

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