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Pages Flooring

4.9 (8 reviews)
Open • 9:00 am - 6:00 pm

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4 years ago

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9 months ago

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2 years ago

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3 years ago

The did a great job on our flooring. The installers were prompt and very professional. Would use them again for sure.

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8 years ago

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RiteRug Flooring & Carpet - Centerville

RiteRug Flooring & Carpet - Centerville

(18 reviews)

Beyond great service. Incredible follow up and selection…read more We went with a Hammond creek and chevron style laminate. Turned out excellent. Matt was superb with financing and product knowledge. I'll be back

I ignored the reviews, the low ratings and I went ahead and purchased from these guys and I can't…read moreexpress how deeply I feel that it was one of the most stupid mistakes I've ever made. The abundance of bad ratings make it clear that my experience was not an isolated incident, but rather a pattern here and it ain't pretty. Here are a few examples of how incompetent these clowns are. Guy comes out, measures the area to be carpeted but FORGETS to place an order for one of the rooms. They eventually removed the old carpet, but discovered they didn't have the new carpet so they just left nails sticking out of the ground creating a very dangerous situation. The same doofus, who measured a hallway, got the measurements so wrong it was laughable. Especially when you considered prior to coming out I gave him the measurements I had made to use as a double check for his work. I stressed the importance of getting in the missing carpet ASAP. When they finally get it in they FORGET to call me and tell me it has arrived. So I was waiting for the carpet while it was sitting around in the warehouse. I got tired of waiting for them to call so I checked myself only to discover "Oh yeah, we got that in" So buyer beware, do not purchase from these guys. There's lots of other options available. If you end up buying anyway, you can't say you weren't warned.

McSwain Carpets & Floors

McSwain Carpets & Floors

(4 reviews)

Good news - great selection and quality installation…read more Bad news - the work takes forever. We started this process on March 5, 2021 and the work is still not done and it's November 22, 2021. Yes, eight months (going on nine) for a residential flooring job. And did I mention, it's still not done? Worse news - the agreement was we would give significant down payment and the balance would be charged once the work was completed. The work isn't done and we got charged. This is after several dozen calls (no exaggeration here) from us in the past few months asking for updates. We have been promised returned calls that never materialize, we have been promised that someone would call us "later today" or "tomorrow", we have been promised that the work will be completed next week, etc. McSwain then sends a guy that is supposed to get projects back on track, he takes a look at the (lack of) progress, assures us that he will get this on track and "take care of us", and gave us his mobile number to call. The result ... not much. More unreturned messages, wrong pieces being sent, contractors still leaving with the work unfinished because the needed parts weren't shipped, or the previous contractor didn't do the job correctly so they couldn't finish theirs - and more inanity. This has been a total poop show and I wish I was making this up or even exaggerating a little bit. And did I mention, it's still not done? Finally, they call us back asking us why the account isn't closed (paid in full)! It's not closed, because the job isn't done. So we call back, no answers, no return calls, and they start running up our credit card without permission. And did I mention, it's still not done? So - buyer beware, be patient, and guard your credit card information! Nothing would make us happier than getting this resolved.

I contacted my local store to request a quote on a product they had on line.The sales guy told me…read morehe didn't have it in stock in the store and that he would have to call the main office.I never heard back from him.My husband went in person spoke to the same guy and was told the same thing.He never heard back from him either.I contacted the main store in Cincinnati and had to leave a message but no one called me back.Very poor customer service.They lost a good sale we were ready to purchase a product they listed as in stock in their warehouse.

Pages Flooring - carpeting - Updated May 2026

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