David is a very professional floorer who is very detail attentive and has not once been a…read moredisappointment. Happy I ran into him and have him a call away if I ever need more work. HIGHLY recommend!!

From the owner: With 10 years experience in all types of hard surface flooring, you can trust us to transform your…read morehome into your dream home. Whether you're looking to have new floors installed throughout your home, have a shower tiled, or just a kitchen backsplash, we have to tools and experience to get the job done the right way. Call today for a free estimate.

I have spent thousands and thousands of dollars redoing my bathrooms and foyer and was told the…read morewrong caulk color by the Store associate and went to return it for a different color and they refuse to take it back. Great customer service. That's why your parking lot stays empty.

Buyer Beware - RUN! While they have a nice assortment of tile, their operation is the toilet…read more Moved to N. Maryland from FL recently, purchased with a FL sales agent - who was great. Waiting for the order to be delivered to Timonium store. 2+ weeks no call from store on its arrival or to pick it up. Only when I called the FL store for an update was I told that the Timonium store received the tile, partial order broken and had to be replaced; fine. But guess what, the Timonium store 'forgot' to place the order for the replacement. If I didn't call, how long before it would have been placed? They are only about the sale and let poor customer service continued to erode any loyalty. Ive seen this at other stores, and the number of negative reviews that continue to be posted here and Google, they are just getting by. Their Corporate Leadership should read through these and get off their a$$ and improve before they go out of business #Boycott.

Needed the flooring in our back room redone, and I am beyond impressed by how quickly and…read moreefficiently these guys were able to complete the job. If I could, I would rate this company 6 six starts for how incredible the turnout looks. Thank you so much Carpet House Flooring! We will definitely be recommending you & coming back for more services if needed. Cannot wait to put the furniture back in and enjoy this room!

We bought a house that needed re flooring immediately. Went to Carpet House and explained our…read moredilemma. They responded a can do attitude. Within 2 weeks we had new carpet and wood flooring in our entire house. It took a lot of stress out of our move.!

Enthusiastic owner. Incredibly passionate about his work, whiling making sure the customer is…read moresatisfied. Used him for one job and now have him doing the master and guest bath. Honestly, have nothing negative to say. Additionally, he is on time and cleans up daily.

From the owner: At Cook's Quality Flooring LLC, we've built our name on exceptional customer service and an…read moreunwavering dedication to overcoming flooring challenges for our customers. Located in Englewood, OH, we stand out not just as another flooring contractor but as your neighborhood flooring ally, fully certified and insured, passionate about revitalizing both your home and office spaces. We serve residential and commercial clients in Englewood and the surrounding areas. Our comprehensive services cover a broad spectrum, from laminate and vinyl to luxury vinyl planking, linoleum, and hardwood flooring. We also specialize in VCT flooring, as well as floor tile installation with specialties in marble and ceramic porcelain. We also provide installation of the kitchen backsplash. Our skillful teams provide expert carpet installation and removal, plus comprehensive floor demolition. But it's not just the range of services we offer that makes us stand out. What truly differentiates us is our commitment to professionalism, speed, and reliability. We emphasize swift and pristine execution, ensuring each project receives meticulous attention. In addition, our dependable team is pleased to offer free evaluations, and as a token of appreciation, we extend special discounts to our esteemed military personnel, all while maintaining competitive pricing. Don't hesitate. Realize your flooring aspirations with us and discover what we mean when we say, "Customer Satisfaction Is Our Top Priority!"...

They were very professional and did just what I wanted. I am very happy, hard working men in 90…read moredegree heat. Their bid was very reasonable but not the lowest. Sometimes you have a gut feeling about a company when talking to the sales people.

I changed my review Because my patio is beautiful and after I was unhappy with their cleanup, they…read morecame back were professional, and cleaned it up!

I am not a new Stanley Steemer customer, but this was my first booking while living in this area…read more This Troy Ohio location exceeded my expectations - and my expectations were high based on previous work from other SS locations. The only, and I mean only area I would recommend improvement is their booking application. Even if you book online, you must call to change the appointment. Each franchise, I'm sure, has zero control over how the website works and integrates to them locally - so this is really scraping for a criticism. I gave them 5 starts for good reason - great value, outstanding service, and great results. I booked a carpet cleaning for 4 bedrooms on the app; which is very easy to use and understand the cost - I chose "deodorize" for the room where there is a pet and standard cleaning for all 4 rooms. A great value at a little over $50/room on average - and the appointment took about an hour or so. ($169/4 rooms plus $25 for 1 room plus 7% sales tax) Great results and the technician did a great job communicating during the walk-through and performed exceptionally well. I highly recommend Stanley Steemer and will be booking them again. Tips: 1) select a service day when you have some flexibility. You will be given a "day of" appointment and booked for morning or afternoon the day prior. The team will call you when they are heading to your location (10-15 minutes notice in my case). You will not want to be hosting an event or party that same evening - if cleaning to prepare for a function at your home, book at least 3 days beforehand. I would suggest the week prior. 2) clear the path to the rooms you plan to have serviced. The technician will need to connect to your water line. There was zero mess from the hose extending from my front door, down 30' of hallway to the bedrooms. 3) in the rooms, clear as much of the floor area as possible - it's alright to let furniture remain, but I do not recommend moving the furniture for the cleaning during the application and also would suggest you not put furniture back in place or move any furniture onto treated areas for 1-2 days after the appointment. 3) immediately upon completion, your carpeting will still be a bit damp - walking on it is fine, but I'd suggest removing shoes and socks and allow cleaned areas to air dry and if you selected the "deodorize" treatment, plan to let the room air dry for 1-2 days without any fans or other air movement. The rooms which were only cleaned dried quickly - within 5-6 hours 80% dry, and nearly 100% dry by the next morning. 4) if you have pets - secure them during the appointment. Your access to the home will need to remain open a bit to allow the equipment to continue from your water source to the locations being cleaned. We put our cat in her tent when we got the "I'll be there in 10 minutes" phone call.

From the owner: Stanley Steemer proudly provides professional cleaning services in Troy, OH and surrounding…read morecommunities. Since our start in 1947, Stanley Steemer has served homes and businesses across the nation, trusted by generations to clean your carpet, upholstery, air ducts, hardwood, tile and grout, area rugs, and more. Stanley Steemer technicians are professionally trained and certified to deep clean your space using powerful, proprietary equipment, our proven and reliable process, and family-safe cleaning solutions. Best of all, we make it easy to schedule a cleaning with our online instant quote tool and 24/7 availability. Call or visit our website to book your cleaning with Stanley Steemer today!

The only reason they are getting a 4 star review is because of Chuck Thomas!…read more We had a flood inside of our home. Our neighbors hired Rite Rug for their flooring. The initial salesman that we encountered was Chuck Thomas, and he was extremely informative. The neighbors recommended a different salesman, and he showed up in the middle of our conversation and took over. We actually ended up going with the recommendation that Chuck had. We worked with the other salesman for pricing and installation. We special ordered our flooring and knew it would be a couple weeks. I called one week in advance and scheduled for install and was told it would be OK. The day of installation nobody showed up and there was no phone calls. I called the salesman who told me my phone was not accepting phone calls. Said our flooring was not in stock yet and he would call me back with an install date, which never happened. Then blocked my phone number or stopped responding to my two additional text messages that I sent. We went into Rite Rug due to no response and no call back from the salesman, and encountered Chuck Thomas again, who actually took the time to sit down with us, look at our account, and see what the holdup was. He informed us that we were, in fact, already scheduled for install (which we were not informed of by the previous salesman), he reviewed our entire account, submitted our credit that was due to our account due to a difference in square footage coverage, that also was not addressed by the previous salesman. He reviewed the install supplies and added some things that were missing. He then printed everything out for us along with writing down the install date and his initials. The installation crew were absolutely amazing. The floors are beautiful. We highly recommend Rite Rug but even more so we highly, highly recommend Chuck Thomas.

I don't understand how this company is in business. We went to their store because we wanted…read moreflooring. Our salesman gave us samples and prices, came out to measure, and we never heard back. We've called no less than ten times in the last month. We still have no estimate for the project. ​​I've never seen anything like this in my life. If I can't trust you to return a call, how can I trust you with my home? One would think Rite Rug wants to sell flooring, but apparently not. Don't waste your time with this store.

I Had HenCo Construction install some flooring for me. They did a amazing job, they were easy to…read morework with, very professional and they even showed up on time. I would highly recommend them.

I had them install a feature wall and tile 2 bathroom floors. I love the outcome of both! They are…read moreprofessional, reasonably priced and easy to work with. I highly recommend HenCo for any remodeling needs.