So disappointed on being stereotyped today …read more I moved to this area 1 year ago and have been to this store on many occasions. I have always found the team here to be so pleasurable and helpful. However, today was the first experience I had that left me feeling pretty awful. I walked into the store (not feeling well so look pretty bad) to pick up a prescription.. upon entering the store Hilary was sitting on a stool and I noted how she looked at me and my handbag but proceeded to the pharmacy... only to find that she was watching me and as I was waiting on line to pick up my prescription asked me "is there anything I can help you with sweetie "! She follows my there to make sure I wasn't stealing and was pretty obvious about it . So absolutely uncomfortable .. I have never been made to feel like this. She even followed me out to my car .

Service is ok but the store is unorganized and dirty especially around the pharmacy area. Yuckread more

I tend to spend a lot at Walgreens since thats all I have in Plumas Lake!…read more The staff at this particular Walgreens is what makes this store a 5-star gem! They are helpful, kind, knowledgable, and go the extra mile!

I'm finally to the point where I am looking for a new pharmacy. It was very convient having one…read morelocated so close to home, but this place has gone so far downhill lately that I can't keep doing business there. Last week a clerk told me I wasn't allowed to know which precription they had ready for my wife (she takes several meds and had somehow accumulated extras, so I didn't want to buy any more of that medication until she was almost out). When I asked which medication was ready, the clerk literally said, "I can't tell you that." I explained the situation and she repeated that she couldn't tell me for privacy reasons. I replied, "Can you show me the bag before I buy it?" She said, "No, not until you pay for it." "But then you won't take it back if it's the medication I don't want, right?" I said. And she said "Yes. It's a dumb rule." Well it isn't the rule, unless every other clerk I've dealt with in the last 7 years has been breaking the rule. I didn't want to make a scene or ask for the manager, so I just left. The next day I stopped in and that clerk told me which med...sure enough, it was the one we didn't need. We moved my elderly MIL closer to our home because she doesn't get around very well, walking is painful and she uses a cane. She went to pick up one of her prescriptions and asked if they could fill another. The clerk told her no, that prescription can't be filled until one day before your pills are due to run out. MIL asked when that would be, and the clerk told her to come back in 3 days. I'm not sure that there's a "1 day before" rule - I've filled prescriptions a week early when I knew I'd be out of town. They seem to have a problem with keeping track of which prescriptions are the most recent. A few months back the doctor increased one of my wife's meds from 1.25 mg to 1.5mg. I picked up the meds and didn't check, but realized when I got home they'd given her the wrong dosage. And when I called, as you might guess, they couldn't take the pills back, and wouldn't give her the correct ones at the price our insurance paid; so we paid out-of-pocket. The final straw was today when they gave me the wrong number of pills. Two months ago I went from 1/2 tablet a day to a full tablet for one of my meds. Walgreens got it wrong last month, and I just paid out of pocket for the remaining meds. This week I went in on Tuesday to pick up the pills, but asked if the script was for 1/2 or a full tablet. They said their records only showed 1/2. I spoke to the Dr's office and they (again) called in a script for 1 tablet daily on Friday. Today, Saturday, my wife went in and picked up my meds, and Walgreens got it wrong again! I called and was told there was nothing they could do. She could see the new prescription, but they couldn't do anything about the price. I'd have to pay out of pocket - which is 5X the insurance price for half the pills. I like to shop local when possible, even if it means paying a bit more. But the poor customer service and lack of well - trained staff at Walgreens is more than I can stand at this point.

This CVS Pharmacy is horrendous and super lacking in customer service. It's appalling how this…read moreestablishment continues to operate the way it does. That pharmacist , Mo, is despicable. She should be fired!!! This pharmacy needs to be audited, corporate needs to look into the stupid people that work here and it's operations, hire better staff that are competent and educated, management needs to provide customer service trainings, management needs to know how to manage a team and how to successfully operate a business in an ethical and professional manner, and these people need to know how to do their jobs and do it correctly. Tip: Contact CVS Corporate Headquarters should you have any grievance with this pharmacy, their customer service and operations. Their contact information can be found on their website.

These people seem terminally out of required medication and have a terrible attitude about making…read morecorrections. If you have insulin dependent diabetes this is the wrong store for you. After many useless conversations we have finally just moved our prescriptions to an independent pharmacy.

Great Customer Experience,…read more I am a disabled veteran who is homebound. The cane I originally got delivered was wrong, then a redelivered item defective, but the Marysville, CA store manager, Shannon, personally redelivered the correct working cane to me quickly, going above and beyond. Very happy with my experience.

I was trying to transfer important pills from this pharmacy to another one because they didn't have…read morethem in stock. We keep calling them; saying that it is urgent, but they couldn't finish transfer and I just wait for 4 hours till they closed. I live two hours away and need to go back next day. Really try to use another pharmacy if you can

Can't say enough about this place .. mario and his staff go…read moreway above and beyond to take care of their customers ... He personally delivered my prescription as I couldn't drive ... Thank you sir ..and to your staff..

I'm so impressed with Mario's Pharmacy I had all of my prescriptions from another pharmacy in Yuba…read moreCity switch to Mario's Pharmacy. I couldn't remember all the prescriptions I take daily and they were kind and so helpful over the phone. Thank you Mario's Pharmacy for helping me with my prescriptions. Diane

A good place if it's after hours and you need over the counter medicine or other medical devices…read moreand supplies. Prices are quite high unless you choose their store brand and they happen to have a sale. One positive is that the store brand seems to be good quality no matter what you buy. They also have some good sales on groceries and even toys and cosmetics. Just look through the sales ad you get in the mail. The pharmacy is where I feel they really shine though. The drive through is very convenient. Most of the staff are friendly and helpful. Last month when I went to pick up my prescription it wasn't ready and they were just a few minutes from closing. Instead of telling me to come back in the morning they asked me to drive around and get back in the drive through line so they could have a few minutes to get it ready for me. I feel like any other pharmacy would have made me wait. Overall this is a pretty good Walgreens.

By far the best place to pick up your cases of drinks. They have the best prices and you don't have…read moreto use an app. or be obligated to coupons. I noticed many great deals around the store. They have nice selection of holiday supplies, a great place for a last minute shop for Valentine's Day. There were just a few customers, with one cashier which is a normal ratio customer to cashier. I noticed Tina, the cashier up front, was very polite and patient to the customer in front of me who was elderly and disabled. She was also very nice and patient to me too. It's great to see that in a person, kindness.

Best bakery in the Area. I never have issues when ordering from this bakery. They do an amazing job…read moreand definitely always far exceed my expectations. Hannah is also one of my best cake decorators there. She has amazing customer service and does a great job. Cakes are very affordable as well. Thank you again Hannah!

I want to share my experience at the Walmart in Marysville, CA, because it was incredibly…read morefrustrating and disappointing. My mother accidentally left one bag of purchased items at the register. Instead of holding them like lost property, the store policy was to treat them as abandoned and restock them -- forcing me to track down every item she purchased. This turned into over an hour of searching the store, hoping items hadn't been sold, and trying to prove to customer service that these were the same items she paid for. This was not only inconvenient, but also completely unnecessary and unfair. Paid merchandise is personal property, and this practice feels like unjust enrichment and conversion (civil theft). What made this worse was the interaction with the store manager. Every time I tried to explain the situation, I was interrupted constantly . I was not heard -- and instead of addressing the problem, I was dismissed. She was egregiously unprofessional and made the whole experience even more upsetting. A simple lost-and-found policy would have resolved this without all the time, stress, and poor customer service. Walmart should rethink this policy. Taking paid property and putting it back into inventory without refund or consent is unethical. Customers deserve respect and fairness. I hope this review reaches the right people so Walmart can improve their policies and treatment of customers.

Franklin Pharmacy by far has a Friendly staff, fast, efficient, & knowledgeable staff, and they…read moreare stocked with a variety of over the counter products. I would recommend Franklin Pharmacy to anyone. Can't forget the Awesome Pharmacists they are Great as well. I just wish there was one in Butte County.

I have loved the convenience of this pharmacy for awhile now. Our insurance switched to Kaiser but…read moremy son had an emergency. So we came here to get a prescription. Told her we were willing to pay cash and she asked me to go to a different pharmacy? What? No one but Kaiser accepts Kaiser duh ma'am. We gave her some other insurance cards that the hospital said showed as active. She asked us to come back in 30. We come back and she still has not prepared the medication for us. She asked me to comeback yet again. The do not care about customer service or helping. If I have another emergency I will not be back. You lost a customer today. Disrespectful woman working here.

Very friendly and helpful. So happy I found this pharmacy when the other big box pharmacy down the…read moreroad closed, and that is thanks to Yelp and their reviews. They are always friendly and cheerful here, ready to help. And they even offer free delivery, which I did take advantage of once. Thank you, Mario, you really made me feel like a family member when I first came in, and that is what keeps me coming back. Customer service is so important to me, and you all have exceeded my expectations. I only wish you were open on Saturday. Keep up the excellent work and much success to you all!

I'm not even one of the customers here and Mario the owner still took time out his day to assist me…read morewith medication questions, quantities and so forth. So patient, kind and honest! They do free deliveries and they also host community gatherings such as movie night, cooking for the community, and so forth, and you don't even have to be a part of their Pharmacy. I asked him why does he go so big and beyond for the small city and he says he was raised here and wants to give back. What an awesome person. I'm switching pharmacies today, other patients advised me they always get their medication's on time and never have a problem.

The store and staff are great but that dam Pharmacy dept are the worst!!…read moreDon't ever get your medication sent there omg! Service by far the worst ever!!!!!!!

On September 30th (2025) my wife came in for the flu, pneuomia, and covid shots. For many years…read moreshe went to the one on Tharp and 20. No problems after she got the shots. But at that time blood came out after 2 out of the 3 shot. This was the second time this year that happened to the person that gave the shots. The person told her to relax despite her mistake.