Everyone so pleasant and welcoming! Stuffed Chicken Marsala was incredible so was the Gnocchi soup. Mel at the bar hustling like crazy and never broke a smile!! Ty for a wonderful evening!! Great atmosphere for a relaxing out of towner! read more

Olive Garden Italian Restaurant - Stuffed Chicken Marsala was outstanding! - Italian Near Me - Elyria, Ohio

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My family and I went to Olive Garden on Friday for our anniversary dinner, and unfortunately, what was supposed to be a special evening turned into a very disappointing experience. While eating my meal, I actually chewed on a piece of what appeared to be paper that was in my food. I brought it to our server's attention. The response was, "Looks like the paper we cook bread sticks on. I'll have to talk to somebody about that." Shortly afterward, the host came over and said he would need to get a manager. A manager never came. Nobody explained what had happened. Nobody offered any kind of apology or resolution. There was simply no follow-up whatsoever. On top of that, the service was extremely slow, which made the entire experience even more frustrating. We were there to celebrate our anniversary with our family, and instead of feeling like our experience mattered, we felt completely overlooked. Mistakes can happen in a restaurant. Finding something foreign in your food is obviously concerning, but what was even more disappointing was the complete lack of response and accountability afterward. When a customer has an issue like this, especially during a special occasion, I would expect someone from management to at least come to the table, acknowledge the concern, apologize, and make an effort to address it. Unfortunately, none of that happened. What should have been a nice anniversary dinner ended up being a very sad and disappointing experience. read more

Olive Garden Italian Restaurant - Paper found in my food - Italian Near Me - Elyria, Ohio

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Restaurant was clean. Our server was very nice and efficient. The food was not that great. I had the chicken/shrimp carbonara with salad and bread. It wasn't very good at all. The salad was wilted and tasted like it had been defrosted from the freezer. Even the bread wasn't very good. The spaghetti dish was not very good at all. The sauce there was so much of it but no flavor at all. I was super disappointed with the meal especially with how much it cost. read more

We had a wonderful dinner and great service! Our server was Isaiah and he was super attentive. He must have checked on us 6 times! All of our food was great and we even brought it home! TIP!! Ask your server to customize your meal or if you need lo carb they can swap out your pasta for broccoli! Thank you so much Elyria OG for helping make our trip so much fun! read more

Meh... meals didn't arrive together. Staff was shorthanded. I ordered Eggplant Parmesan and 15 minutes later they indicated they were out. They substituted Chicken Parmesan and charged me for the incremental cost. Food was good. read more

We have been there 3 times this year so far. Each time we had issues. 2 put of the 3 times I talked to the manager this past time I did not. This used to be one of our favorite to go places. We used to go a lot more often. This past time was Saturday afternoon. We went to celebrate an early Father's Day. Ordered apps and drinks. Received our drinks and placed our orders. The table next to us just got there, server went to them to get there orders. Our salad and breads ticks came out, the table next got their apps. Our server came and I asked her about our apps and if we were going to get them with dinner to please cancel it. She went to the kitchen to ask the next thing you know a we are getting our apps. He said please watch the plate is hot, I was able to grab the plate it was barly warm. The table next to us received their dinners, my husband then made a comment that they were not the only ones to come in after us to have their dinners. We sat probably another 15 minutes before our dinners came out. The whole time we were there extra employees gathered at the entrance of the kitchen to talk and walked around like there was nothing to do. Meanwhile we had empty plates/drinks on our table that someone could have taken care of. I can't blame our server as she seriously was trying to keep up with her tables she had 4 this was all the kitchen and employees just standing around. read more

Large party of us on a Friday night. Servers were really nice. All the food was good but the salads & soups took forever to come out. Brother ordered a chicken gnocchi & got skipped. Not a big deal. But then others got gnocchi refills before he got his soup. Then his daughter got a third bowl before he got his. The food came out pretty fast (soon after the soup). So it took about an hour before he got soup (after he finished entree)! Otherwise the servers were attentive & friendly. My chicken & broccoli was awesome, hot and cooked perfect. read more

Olive Garden Italian Restaurant - Chicken & broccoli - Italian Near Me - Elyria, Ohio

Had dinner at Olive Garden in Elyria.Service was excellent.Wife had the grilled salmon and chicken gnocchi soup which enjoyed and I had the shrimp Alfredo which I enjoyed along with the salad and bread sticks.Haf a very enjoyable dinner. read more

This restaurant had an influx of large groups/teams. Their staff was friendly, efficient, and did a great job!

Lunch menu here was outstanding!!! Grandson ordered medium rare steak, excellent!!!! Ordered lunch Shrimp Scampi & was also excellent!!! The lunch order of Lasagna also great!!! Server & staff very friendly & helpful!!! Nice clean place with nice decor!!!! Try the lunch menu here, you'll be surprised!!!!! read more

My friend and I went to the Olive Garden in Elyria. My first clue to how the service sucked was my Coke zero tasted like carbonated salt water the second one was better but still lacked in taste. We ordered our food and we ended up having to ask for silver ware and napkins. I ended up talking with the manager and she offered free desserts. I was line no thanks. she didn't even offer a free meal at least. Don't go to the restaurant we went to go to the one in North Olmsted. It has better service. read more

The food was amazing as always, but my review is prompted by our server, Dalton. Not only was he super friendly and prompt, but he answered every question we had and took time to make us feel like we were welcomed! Dalton, if you see this, you're awesome. read more

Olive Garden Italian Restaurant - Our server dalton!! - Italian Near Me - Elyria, Ohio

Typical Olive Garden service and food. We arrived around 5 on Saturday and checked in on our phone. It said wait time would be 1 to 15 minutes. Ended up being more like a half hour. When we were seated their did seem to be tables open but the takeout orders might of been overwhelming the staff. The whole front entrance was filled with baskets and bags of to go orders. Kind of awkward to walk thru. We tried the taste of Italy and chicken parmigiana. Of course the salad and breadsticks is always great. I was surprised by the size of the kids meals as well. They include a drink and one to two sides depending on the meal. read more

What is happening to OG in Elyria? I've been ordering from them for years with only one issue. Tonight they just couldn't seem to get a kid's shells with Alfredo sauce correct. Ordered online, curbside pickup, brought home, surprise red sauce, grandkid doesn't eat read sauce, checked order, ordered Alfredo. That was strike #1! Called to advise them order was wrong, husband would come get Alfred sauce that was ordered. Strike #2 - they won't bring out, husband has to go in! Now frustration building, 4 yr old upset has no dinner, making second trip to get what originally ordered. Strike 3 - manager tries to act like we didn't order correctly when order ticket clearly states what we ordered, really where were you trained? But wait, there is more, when husband got home second time, OG had given him fettuccine with Alfredo, not shells. ??? Really, you just can't make this stuff up! I guess tonight kids shells with Alfredo was just too difficult to manage at OG in Elyria!!! Will seriously consider before choosing to order here again, not because of original mistake, they happen, but because manager's refusal to take responsibility for error and the fact she didn't double check order to make sure it was correct the second time. Management may not be where she should be without more customer service and quality control training!!! read more

Just eat at home my guy... Service is cool Drinks good but you can mess that up Food... my dear baby Jesus. Stay home read more

Most of the bad reviews were older but I was still a little hesitant. First of all it's an Olive Garden. The service was good and the waitress was very attentive. Unlike other restaurants they did not charge for club soda ( I do not drink pop) which was a pleasant surprise. I usually have the soup and salad and as soon as the bowl was empty the quickly ask if I wanted a refill. That's all one can ask right? read more

I have been hanging on to my receipt since February because I wanted to make sure I sat down and wrote this interview when I had the time. I never have high expectations when eating at an Olive Garden, but this was one of the best customer service dining experiences I've EVER had. A friend and I went here for dinner before going to see a movie. We had planned to go to a different restaurant, but it had an hour wait, so OG was our backup. They were crazy busy, but gave us a pager and seated us as soon as they could. We were pretty tight on time at this point, which we told our waitress, Cindy -- and she did absolutely everything she could to get us out of there on time. We started off ordering drinks, which the manager herself grabbed from the bar and brought to us (since they were so busy she was clearly jumping in to help and she was so nice). The drinks were AMAZING. The perfect level of sweetness! Right after we got the drinks -- seriously, maybe 6 to 8 minutes after we ordered -- we both got our food AND it was great. So not only did it come out of the kitchen quickly, it tasted great. Cindy brought our check shortly afterward before we even thought to ask, and we were in and out of there and on time to the movie. Even though it was clearly a jam-packed, high-stress night, Cindy was polite and funny, made conversation with us, and provided excellent service. Seriously, we were absolutely blown away by this. Hats off to the management team here, you rock! read more

Olive Garden Italian Restaurant - Italian Near Me - Elyria, Ohio

Great service came here with little expectations and they came thru with a good dinner for the area would recommend if you have patience to wait for the bar tender if you are a drinker. Other than that 0 complaints. read more

The floor is DISGUSTING!! I've been to college bars that take better care of their floor. It's so stick under the table I about gel over trying to get up. If the food is this bad I can't imagine how horrific the kitchen is!!! DO NOT EAT HERE!!!!! read more

Hi It's Claire B again. Visited Olive Garden again today. Much better experience. There was some residue on my glass, but other than that, experience was average. My crouton had the texture of a wet sock. Waiter gave us an extra coke and extra mints. Mints are favorite part. read more

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Went here for dinner with one of my long time good friends. The food was good and our server Olivia was very kind, sweet, and amazing. However the MANAGER Gordon was acknowledging every table around ours except for us which we found very rude. Hopefully next time we will receive more gratitude from the manager Gordon read more

Olive Garden is waay overpriced! I was hoping to find their food to "at least" look as appetizing as their commercials lead you to believe! Right off the bat, the waitress brought us bread that was NOT fresh & not even warm!! UGH! I immediately asked for fresh bread. Then their salad bowl that they present for the table to share... looks NOTHING like the dark green delicious looking salad they show on their "commercials"! It was made of "iceburg" lettuce maybe 3 olives and, literally, ONE pepperocini pepper.... it was aweful!! The serving size of pasta left much to be desired, their "lasagna".... Stouffers makes better lasagna!!! Olive Garden will never see my money, again! Come on.... it's PASTA!! #UNSATISFIEDCUSTOMER read more

As good of an Olive Garden experience that you could expect. The service from Allison was amazing! Additionally, the food came out super fast. We had the 5 cheese ziti, Carbonara Ravioli, salad, and of course the bread sticks. All were good but the Carbonara Ravioli and the breadsticks exceed expectations. Ambiance was the typical Olive Garden experience. read more

Server was cool his name dameon or something like that. But the drinks were ass. Nothing but syrup and a touch of alcohol and the food gave my gf and I the squirts. Don't go here. read more

We've always been a fan of Olive Garden. We are not from the area and have never been to this particular location before. We were there with our family of 4. The hostess and other staff were very friendly as we walked in. Our server Darien, was awesome. Extremely professional and nice. My husband even said, I think he is the best waiter we have ever had! Always makes it a great experience when the food is great and the service matches. read more

I am not a fan of Olive Garden. The food is mediocre at best and not authentic Italian food. The place smells like puke when you walk in and that is not very appetizing at all. It's a shame because this place used to be amazing and the food in the old days was excellent Italian food. read more

Had a Christmas party here for work, the servers were so informative and helpful. They were on top of everything and answered every question we had excellently. I ordered the lobster and shrimp Mac and cheese with Fettuccine noodles in place of the Mac (as my server suggested) and OMG it was AMAZING! Manager smiled and waived on the way out, i LOVE this location read more

I love this place. It is expensive. But it's worth it. My favorite restaurant to go to. I just wish I had the time to go there more often. I can't wait until I go again. read more

If you come here you want Taylor as your server, she's fun, sweet, talkative and knowledgeable! I had the shrimp scampi and gnocchi and dumpling soup, amazing!!!!! My husband had spaghetti and sausage, and loved it. It's a great place :-) read more

We love going to this particular Olive Garden in Elyria. We always ask for the same server named Jackie..she makes the whole experience a pleasure. read more

Rude male host. Caught a glimpse of name tag while leaving- think it said "Rick" ... did not feel welcomed in at all.

Went to Olive Garden in Elyria this past Sunday.Service was fast,courteous and great.Food was excellent.5 stars all around.Looking for a great place to eat,this is the place. 5 stars. read more

I haven't been to olive Garden in years. it was clean, friendly, and the food was quick. read more

Olive Garden Italian Restaurant - Rosemary chicken - Italian Near Me - Elyria, Ohio

The service here was so bad. My drink was never refilled, our server threw our dishes down in front of us and just left. My boyfriend had ants crawling around him. Then the server brought us our check and it wasn't even ours, it was another table. After I pointed this out to her, our server seemed very annoyed and acted like we were stupid for not using the little tablet to pay. The food was fine - nothing special but not bad. read more

My wife ordered the Tour of Italy (chicken parm, lasagna and fettuccine Alfredo) and the lasagna was disgusting. It had a thick, black, badly burnt crust on the bottom. When my wife pointed it out to the waitress, she knew it was bad and offered to replace it. My wife told her no, not if it's from the same pan. The waitress replied, "We have lots of lasagna...it'll be from a different pan." Eventually she brought out a large bowl of glop that was supposed to be fresh lasagna, but it tasted burnt and had no pasta on the bottom. When my wife informed the waitress it was the same stuff, they had just scooped off the top layer of the burnt lasagna, the waitress just smiled and said, "Sorry about that." No offer to bring something else or adjust the bill even though one third of the meal was not fit to eat. read more

Food was okay but they don't have pesto anymore. Biggest complaint was the restraint smelled of cat pee and because of it I can only give it a max of two stars. read more

For corporate food, it's one of the nicer restaurants but only because of the staff. I mean, look, it's Olive Garden... you know what you're getting when you walk in the door. What makes this Olive Garden one to review is that the staff is so nice. They really are warm and welcoming at this location. I'd recommend them pretty easily. read more

Had a family gathering booked months in advance. squeeze us in a little cove are clearly not room for the party. food served cooled. Taste of Italy very small 3 lobster ravioli 3 mushroom ravioli and a small fist size of paste with sauce. The best part of Olive Garden salad. Severs were overwhelmed. read more

Even in the context of this is an Olive Garden, this should get a Zero. We were a little late getting off the road and this was close to motel. Would been happier starving. The waittress started off being rude because we wouldn't try the wine they were pushing. Then the salad came late and skimpy. And she actually started to hand us the bill before even putting in our dinner order! When dinner finally arrived, my asparagus was so tough it could NOT be cut with a steak knife! Housing timbers maybe, food not. Then a lady, acting like the manager, came by and asked if everything was OK. Said "not" -- unusual. I really detest bothering to complain. She offered to get me more asparagus -- as if.... Then she said she'd remove the meal cost from the bill. We said that wasn't necessary and she said she'd do it anyway. Guess what? nada. AND the waittress overcharged us -- charging for a dessert we didn't get. Next time I'll forget these guys exist and go to the Subway -- at least it's consistent. read more

Felt rushed. Pasta came out at the exact time we got our salad. Salad was skimpy with no croutons. Was never offered cheese. No mints either