My wife and I were here on a Gate1 tour, starting in Porto and finishing in Lisbon, where we stayed for 3 nights.
The staff was very friendly and helpful when we needed them.
Room was large enough for both of us to feel comfortable, outlets where I could plug in recharging batteries, as well as plug in my laptop to work while sitting up in bed.
Couple short-comings, in my opinion: No water heater for tea/coffee, telephone seems awkward to use and no directory. (How do I get a Wakeup call? - fortunately, I didn't need one)
Breakfast buffet was the normal hotel type of buffets, which - unfortunately after 10 days, they all seem the same! Cappuccino tasted good. Staff was helpful.
On our last day, no problems in checking our luggage with the staff, nor retrieving them later for a ... ride to airport at 1 am!
Also, we were able to use the various lounges, sit with my laptop plugged in, while relaxing for about 6 hours before airport ride. read more