Oh my... Hawaiian Tel…read more.. We moved to a new place, and a technician came yesterday to install the internet. Right after he left, the connection started acting up. After spending about 40 minutes troubleshooting with support, they told us the installation was done incorrectly and that the technician needs to come back. Basically, now we get internet for 10-40 minutes if we're lucky, followed by 5-20 minutes with no connection at all--and there's no way to predict when it will come or go Extra star from my previous review: I also made sure to ask them not to charge me for the transfer/ service since it hasn't actually been provided and they agreed to that, and wait time on the line was only 15 min

Ma Boo Hai Hawaiian…read moreTelcom is going to be the source of so many heart attacks and strokes on this island. You can never get a person from Hawaii. It's always people from the Philippines. Always! It is impossible! We called once to fix our internet. Tele-operators in the Philippines were so useless. Can we speak to someone in Hawaii? No Do you know why they are so late? No Will you be able to send someone today? No What comes after Filipi? No. We asked accounting because sometimes they can forward you to someone who can act if you threaten loss of money... still no. They only go worried about or situation when we threatened to give them a shitty survey review. Installs are quick to act. Repairs can take months... After months of waiting on internet repair. We had enough! So to work around their useless tele-operators. We called to Install... just so we would have a worker come in to the office. We spoke with them. Stated our problem and they fixed it on the spot with a phone call! Hawaiian Telcom should change their name to Filipi NO Telcom.

Great service! The staff are always on top of their work…read more.. Chona and her crew are courteous, respectful, and consistent - producing quality work on both weekly and monthly bases. And although locally based, the people who read the Hawaii Filipino Chronicle (HFP) extends all across the islands, reaching diverse people groups. It is known on Oahu (especially Waipahu) that the HFP is both a reputable and convenient source for quality news!

B-E-A-utiful...It takes great neighbors to make this a festive holiday event~FuN Times!read more

I've been coming here for a few years before the pandemic and it's one my mom and I's favorite…read moreholiday things to do. We don't have to drive far to see Christmas decorations and we can sit on the side walk to watch and enjoy! I'm really glad they came back this year! There's many houses that have decorations in their cul-de-sac on Anapau Pl. It's really nice and enjoyable to see them all. I can't believe all the hard work they put in to set everything up because they enjoy it and they know we all enjoy it. Their show hours are 7-9:30pm and each show lasts about 45 mins with a few mins in between. I wish I remembered how many songs were played but I lost count. It really is enjoyable and I hope everyones gets to experience it at least once! :)

Thank you Ray for your service you are always there when we need help also helping us with our new…read morephones. Number one prepaid phone company.

From the owner: We travel! We are a Mobile Wholesaler, providing…read moreWireless Service & Data Plan °Activations/Port-Ins/Recharges for: ¤ T-Mobile, ULTRA Mobile, Surf USA Mobile, Rivertel & BOOM! Mobile. °Recharges (ONLY) for: ¤ Lycamobile, Verizon, AT&T & H2O, BOSS Revolution, Gen Mobile, Liberty, Red Pocket, SIMPLE Mobile, Safe Link, SIN Pin, TOTAL Wireless, TECEL, Tracfone, NET10 & GoSmart: °Recharges (ONLY) °Activations/Recharges ¤ Unidata (Wi-Fi - Hot Spots) available. We specialize in Prepaid & PRELOADED Wireless Plans (Our PRELOADED $30 BOOM! Mobile w/10GB product is found in most ABC Stores in Waikiki, Ko'olina & Mau'i - ONLY). BYOP (Bring your own Phone [Unlocked]); we provide honest Services and ongoing consultations with your Cellular Plans, always focused on saving you money throughout our relationship! Please Text or Call for a Free Consultation on your Wireless Plan needs. Retailers are welcome. We are Veteran Owned, and Local!

Don't sign up for Directv! Anything but Directv. They are horrible and the service is the worst…read more My receiver has been automatically rebooting itself several times a day, each time it leaves my tv useless for about a good 15 minutes. It's so frustrating! I've called customer service and constantly get transferred so each time I speak with a different agent, I'm retelling my problem over and over again. They eventually sent a technician to take a look, but he takes one look at my satellite dish and tells me that it's an old model and he can't perform any services without replacing the dish to a newer model first. But get this!! He could add the new dish to my roof but he can't remove my current dish!! What the hell am I suppose to do with 2 dishes?? Why would I want more holes drilled into my roof?? I asked him to leave because it's quite obvious he was wasting my time. I called customer service again to gripe and they said they'd send me a new receiver to see if that'd fix my problems, but that I'd have to handle the installation by myself and drop off my current receiver to FedEx. No apologies, no remorse, no understand, POOR CUSTOMER SERVICE. I had to argue to get some sort of credit on my account, and to make matters worse, they would offer me credit only if I signed on for another 2 year contract! WTF! I'm done. I'm switching. Don't fall for their BS. Learn from my mistake. They'd get "0" stars if I could.

***beware people*** Oceanic Installers hear it all and I've…read moreheard it from them about all the horrible things Direct TV does that makes people go back to Oceanic. My dad got Direct TV service without consulting me and at the end of it all, Direct TV has lived up to the nightmare stories I have heard. And as a current DirectTV customer, I will say the customer service is horrible. Happy to put the dish on there but when it comes time to take it off you will get the run around - literally. My dad spent hours between Texas and the Philippines trying to get the local office or provider. Never happened instead he was transferred back and forward. We are moving and Direct TV said they cannot take the dish off - the new rental person has to say they want don't want it and then they'll take it off. ???? We are paying for 2 months of no service to complete the contract even though the homeowner's association said dishes are not allowed. Direct TV's response was "we have a way around that." Really ???!? We don't have time for such nonsense. People really save yourself the heartache and money. Keep a sharp eye out for your Kupuna - don't let them get suckered. This company has no problem saying no to a grandpa for hours who was just asking for some local service.

Hoku wireless is amazing Always smiling wonderful support for us…read more You can get new Hawaii phone with cheaper price if need you can get new number for any state With cheaper price Larry is best worker here so many tourist customers and loco customers coming here Tell to them best price and best smile

This place is the best. Came in with my kids and got the best plan ever. Affordable, the owner is…read moreso nice and knowledgeable and overall amazing experience. No more dreading a trip to the phone store. I'm not exaggerating when I say my phone bill went from 120 a month to 20. That can't possibly be the average persons experience because it's just too ridiculous but we are a few weeks in now with no issues and even a follow up text from an employee to help a issue that occurred during the switch over. Hope this store stays here forever. 10/10.

Excellent job, very professional. Technician called before arrival, explained installation and…read moreexpectation. He also clean up after himself, WOW. Best experience with Directv technicians. I highly recommend this company for your DIrectv in Hawaii.

From the owner: Satellite TV Hawaii is an authorized dealer for DIRECTV and SPECTRUM in Hawaii. We service the…read moreisland of Oahu. FREE Professional Installation up to 4 rooms, local channels, over 200 HD Channels, record 5 shows at once, download 4K, 3D content, and DIRECTV is the home of the NFL Ticket. We offer satellite/land line internet service to bundles with Directv. Satellite TV Hawaii has almost 10 years of experience with DIRECTV installations for residential and commercial customers.

Overall very satisfied- would recommend and use again…read more It was more on the expensive side, but I wanted to ensure that the job was done right, and it was. They were efficient and professional.

They wanted to charge over 1200$ for a small upstairs area, and just so you know if you have a kids…read morevomit stain or anything similar on the carpet its an additional 500$ per stain. The receptionist was very robotic and would not stop talking, literally interrupting me everytime I tried to say something and would not take no for an answer. I was very ofput by the customer service and the price. Go elsewhere...