My experience with 'Ōlelo Community Media in Māpunapuna has been very disappointing. When working with the Kaimukī Community Media Center the people were kind a courteous during the two years that helped to run a show there. However, at Māpunapuna Community Media Center, things are different. For a show that I was only providing food for the 'Ōlelo staff, I was scolded for 15 minutes about production issues by an 'Ōlelo Māpunapuna staff member-- when the person producing the show wasn't even there. Even though I wasn't even one of the producers, 'Ōlelo staff assumed that I was and scolded me for not following procedures. This was a withering scolding so much so that another 'Ōlelo employee brought it the attention of 'Ōlelo management. The management apologized and spoke to the person who scolded, but not much changed. Later, when I tried to sign up early for the Studio Class at 'Ōlelo Māpunapuna, because I was leaving on vacation and would be missing the first two sessions, I was told at the front desk that there was no need to pay early: even though I would miss the first two sessions, I could pay for the class when I returned from travel. After my trip, I went to the class, and was told that I could not take the class because I was late. The instructor told me that I had been misinformed by the 'Ōlelo desk person. The front desk person who actually told me that I could attend the class late agreed that he had made assumptions and had misinformed me. Now, I have been told that I need to sign up for another class, at another 'Ōlelo media center. In these two instances, the 'Ōlelo Māpunapuna staff member made assumptions and was allowed to do so with little or no consequences. I understand that things happens sometimes: but when something happens twice because 'Ōlelo staff are making assumptions, that shows that there is something deeper. This behavior is unprofessional. The Clients, such as myself, are the ones who suffer. This is such a disappointment in comparison to the Kaimukī Community Media Center. read more