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    Olde Stable

    5.0 (1 review)
    Closed 10:00 am - 5:00 pm
    Updated 2 months ago

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    2 months ago

    Inspiring boutique store with unique items and wonderful service. I wish I could buy everything - such high quality items!

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    Appliance Center

    Appliance Center

    1.6
    (102 reviews)
    1.7 mi
    $$

    The location for this review is Maumee Ohio…read more In summary: If you want to explore there is allot of products to see.......but Shop at your own risk if you want a peaceful and comfortable shopping experience. We plan to limit visits or eliminate visits in the future. (+) Wide selection of appliances including a luxury lit hen section. Also furniture, flooring and consumer electronics. You could refurnish a whole house with contents of the store. (+ -) Prices for some products are competitive but others higher. I have had positive experiences with Sales people here who appear to work on commission, where they engage to help if needed but then back away to give space to the customer to comfortable shop. (-) But recently I have really wanted to purchase and appliance from them but the sales experience was so aggressive and negative we removed them as an option for the purchase.

    Terrible experience. Bought a new $1700 refrigerator. The day they delivered, the doors were not…read morealigned by 1/2" Sent the delivery guys back out days later, they could not fix or adjust. More days later that they sent a repair tech with an attitude. He dragged mud & water all over our foyer wood floor & kitchen tiles from his shoes. Without checking anything, he began to berate my wife which I overheard in the next room. He wanted her to get a piece of long wood to place behind the wall and fridge as a solution. The fridge has adjustable feet. I checked the tile floor in all directions and everything was level. He then told both of us, "This is how this is going to go." I then told him "This is the way it's going to go!" I told him to get out of our house after being abusive to both of use. We called AC to let them know what just happened & request another service tech. They refused. We noticed the fridge was not cooling below 40. I adjusted temp to the lowest setting of 33/freezer 0. Still could not get it below 40. We paid an additional $209 for 5 yr warranty from AC. DO NOT believe you will get this $$$ back if you don't use it. They lied several years ago for one we bought. They made an excuse they had changed insurance companies and could no longer honor being refunded. AC Mgr Mike Kelly called and got nasty with me and stated they would not replace nor send someone out to fix these two problems. He told me to get a lawyer. Nice. Steer clear of this place. Look at their reviews. Update: It's unfortunate that this business wastes so much time to lie and make excuses instead of spending a few minutes taking care of customers. I'm sorry your incompetent tech did not have time to put a 2x4 behind the fridge as a fix like he insisted on, without even looking at the problem. Please state what your tech was going to do about the problem. All during his stay he would not even look at the two different length levels we tried to get him to use. What expert tool did he use to determine that a piece of wood needed to be placed behind the fridge and wall? NOTHING. How did he check the floor for being level? He didn't. We did and tried to show him the floor was perfectly level. He did NOTHING but berate my wife and spew nonsense. As a retired IT Manager of 33 years, I have a lot of technical background and can tell when I am talking to an uneducated person who blows BS. You sent three people out and all could not even correct this defective fridge. Three "experts" from your company. Have your expert techs read the manual or watched a YouTube video concerning adjusting fridge doors. There is no mention regarding sticking a piece of wood anywhere. No mention of wood at the Manufacturers website. If this tech is the best your company can do, I can see why you have a 1.8 rating on YELP. Fact. I would suggest next time your expert and probably not-certified tech look around for cameras. They are everywhere today. And cameras don't lie like you do. Sorry if your adult tech got butt hurt from getting words thrown back at him as he did first. If you check under Freedom of Speech, a property owner determines what speech rules on their property and has the right to kick anyone out that they deem necessary. I was not going to allow him to trash talk to my wife and treat her with disrespect. I guess this is something your business condones. As a woman, you should be concerned - or not. It's very sad, you as a Manager, are so blind to customer complaints and believe your techs can do no wrong. You are a very poor Manager. You get zero stars. Oh NO! New UPDATE! HOW EMBARRASSING! Frigidaire sent out Dave Smith Appl Serv to take a look at this fridge since AC couldn't handle the problem. He discovered the problem quickly. The back wheel assembles and rear side panels are bowed/damaged from being dropped. I guess the 3 techs sent out by AC aren't as great as their Manager states they are. Frigidaire is replacing the whole unit! OMG! Say it isn't so Appliance Center! You and your staff failed miserably in customer support and technical service. I'm positive you will deny everything instead of doing the right thing and calling me and apologizing how rude three Managers and three techs treated my wife and myself. I bet you are reaching for the phone right now dialing my number. NOT! Keep believing you are great and make no mistakes. You own this. Now act like a responsible business owner and admit it. Clearly, Dave Smith Appliance Service knows what they are doing. Send your guys over to be trained on tech service and customer service. And FYI - You owe me a refund for your lousy extended warranty since the serial numbers won't transfer. Let me know when you will sending me a check. No charge for the education.

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    1/2" difference.
    1/2" difference.
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    Arhaus

    Arhaus

    2.7
    (18 reviews)
    2.2 mi
    $$$

    Customer service awful. Took almost a yr to get our cheaply built sofa that we paid way too much…read morefor. Can't even rotate cushions because they are not fully wrapped in same material. Wear is so wonky. Will never buy from this store again. Also the rug was a piece of crap too.

    Update August 7 2020: Arhaus contacted me based off this post and asked for information and said…read morethey would get back with me. I did not hear from them for some time so I paid to have the couch repaired, ironically by the same person that came during the warranty process. I heard from Arhaus today, and this person was apologetic and asked for some pictures of the problem. I will respond and tell them the couch has been repaired. They were delayed due to short staffing caused by Covid, which is understandable. ORIGINAL POST We Are Very Disappointed with Arhaus quality and customer service. We are also Disappointed in the Taylor Sofa comfort and performance. We purchased a Taylor couch set with love seat, chair and three person/long couch. The retail prive was around $6,000. The couch bent in the middle and was closer to the floor than the ends. The wood could be seen pressing against the black cloth on the bottom. Essentially the couch was breaking in half. Note that the vertical cushions fall down when you lay down and its very annoying. For the quality problem, I contacted the store and was sent on a wild goose chase, passed back and forth between a scheduler company, the warranty company and the store. Numerous conversations. Numerous phone menu navigations. Finally the technician came examined the couch and said the front main beam was made of two pieces held together by staples. The staples were bent. He said he would take it apart, remove the staples and use screws to secure it better if was authorized to repair it. Why didn't Arhaus use screws in the first place? He said he would put in a report to Arhaus and they would contact me about next steps. Arhaus responded by email, unapologetic and stated the set was purchased as a floor model and it wasn't covered under warranty. If the sofa is not covered under warranty, why was I sent through the warranty system?  Why was I speaking to Warranty people?  Why was I speaking with schedulers?  Why did a technician visit?  As soon as I called the store they should have told me there was no coverage...I wasted ALLOT of time and energy managing this issue FOR Arhaus. The furniture is supposed to be a higher quality piece of furniture and did not make it past ~3 years of use.  It is amazing to me that any couch can bend in the middle....let alone one from Arhaus Furniture. And no apology initially (she apologized after I complained they didnt).  I would have hoped even for a canned apology statement in en effort to try and keep us as Arhaus customers, not to mention it's there right thing to do. Other companies have offered sincere apologies and turned a negative to a positive. At the moment it is all negative regarding this issue. In summary, based off this one experience: Poor customer service. Poor quality. Our last Arhaus purchase.

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    Olde Stable - furniture - Updated August 2026

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