Very nice staff! Amy helped us and she was very friendly and great to work with! Eve is also very…read morenice! We got 50% off lyocell sheets because we are sleep number bed owners. We stocked up on all products including comforter, sheets, mattress pad, pillows and pillow covers. Great experience!

Our salesperson was Andres Lopez. Excellent customer service, no pressure, extremely helpful. can…read moredo with that table as could put something like this on there to match the other Beautiful showroom, great selection of beds, many choices. Andres helped me narrow it down to get exactly what we need (otherwise I would've been overwhelmed). Prices are much more reasonable than other places I've looked. We also purchased the sheets and pillow that came along with the bed. Definitely five stars. Thank you! Thank you Andres

Amazing prices and Andres Lopez is very knowledgeable on all mattress's it's in Holland Ohio next…read moreto Sam's wholesale.thank you Mr Lopez .

The location for this review is Maumee Ohio…read more In summary: If you want to explore there is allot of products to see.......but Shop at your own risk if you want a peaceful and comfortable shopping experience. We plan to limit visits or eliminate visits in the future. (+) Wide selection of appliances including a luxury lit hen section. Also furniture, flooring and consumer electronics. You could refurnish a whole house with contents of the store. (+ -) Prices for some products are competitive but others higher. I have had positive experiences with Sales people here who appear to work on commission, where they engage to help if needed but then back away to give space to the customer to comfortable shop. (-) But recently I have really wanted to purchase and appliance from them but the sales experience was so aggressive and negative we removed them as an option for the purchase.

Terrible experience. Bought a new $1700 refrigerator. The day they delivered, the doors were not…read morealigned by 1/2" Sent the delivery guys back out days later, they could not fix or adjust. More days later that they sent a repair tech with an attitude. He dragged mud & water all over our foyer wood floor & kitchen tiles from his shoes. Without checking anything, he began to berate my wife which I overheard in the next room. He wanted her to get a piece of long wood to place behind the wall and fridge as a solution. The fridge has adjustable feet. I checked the tile floor in all directions and everything was level. He then told both of us, "This is how this is going to go." I then told him "This is the way it's going to go!" I told him to get out of our house after being abusive to both of use. We called AC to let them know what just happened & request another service tech. They refused. We noticed the fridge was not cooling below 40. I adjusted temp to the lowest setting of 33/freezer 0. Still could not get it below 40. We paid an additional $209 for 5 yr warranty from AC. DO NOT believe you will get this $$$ back if you don't use it. They lied several years ago for one we bought. They made an excuse they had changed insurance companies and could no longer honor being refunded. AC Mgr Mike Kelly called and got nasty with me and stated they would not replace nor send someone out to fix these two problems. He told me to get a lawyer. Nice. Steer clear of this place. Look at their reviews. Update: It's unfortunate that this business wastes so much time to lie and make excuses instead of spending a few minutes taking care of customers. I'm sorry your incompetent tech did not have time to put a 2x4 behind the fridge as a fix like he insisted on, without even looking at the problem. Please state what your tech was going to do about the problem. All during his stay he would not even look at the two different length levels we tried to get him to use. What expert tool did he use to determine that a piece of wood needed to be placed behind the fridge and wall? NOTHING. How did he check the floor for being level? He didn't. We did and tried to show him the floor was perfectly level. He did NOTHING but berate my wife and spew nonsense. As a retired IT Manager of 33 years, I have a lot of technical background and can tell when I am talking to an uneducated person who blows BS. You sent three people out and all could not even correct this defective fridge. Three "experts" from your company. Have your expert techs read the manual or watched a YouTube video concerning adjusting fridge doors. There is no mention regarding sticking a piece of wood anywhere. No mention of wood at the Manufacturers website. If this tech is the best your company can do, I can see why you have a 1.8 rating on YELP. Fact. I would suggest next time your expert and probably not-certified tech look around for cameras. They are everywhere today. And cameras don't lie like you do. Sorry if your adult tech got butt hurt from getting words thrown back at him as he did first. If you check under Freedom of Speech, a property owner determines what speech rules on their property and has the right to kick anyone out that they deem necessary. I was not going to allow him to trash talk to my wife and treat her with disrespect. I guess this is something your business condones. As a woman, you should be concerned - or not. It's very sad, you as a Manager, are so blind to customer complaints and believe your techs can do no wrong. You are a very poor Manager. You get zero stars. Oh NO! New UPDATE! HOW EMBARRASSING! Frigidaire sent out Dave Smith Appl Serv to take a look at this fridge since AC couldn't handle the problem. He discovered the problem quickly. The back wheel assembles and rear side panels are bowed/damaged from being dropped. I guess the 3 techs sent out by AC aren't as great as their Manager states they are. Frigidaire is replacing the whole unit! OMG! Say it isn't so Appliance Center! You and your staff failed miserably in customer support and technical service. I'm positive you will deny everything instead of doing the right thing and calling me and apologizing how rude three Managers and three techs treated my wife and myself. I bet you are reaching for the phone right now dialing my number. NOT! Keep believing you are great and make no mistakes. You own this. Now act like a responsible business owner and admit it. Clearly, Dave Smith Appliance Service knows what they are doing. Send your guys over to be trained on tech service and customer service. And FYI - You owe me a refund for your lousy extended warranty since the serial numbers won't transfer. Let me know when you will sending me a check. No charge for the education.

Tried to go here and it is not where the address says??? Couldn't locate it and ended up having to…read morego elsewhere.

From the owner: Maumee Furniture Direct Provides Mattress Sets, Bedroom Sets, Dining Room Sets And Living Room Sets…read moreto the Maumee, OH Area.

Amazing company to work for!! They actually VALUE WORK FAMILY LIFE BALANCE!! Ive been in the…read morefurniture industry for over 17 years and this is my 3rd company I've worked for and by far THE BEST

Wonderful experience! Ask for Jules, she truly goes over and above with "old school" customer…read moreservice. She is passionate about her career and help with decisions tremendously yet, she does so without making you feel any pressure. I highly recommend the furniture, prices, and quality service!

I've purchased a couple of mattresses from here over the years. When it came time for a new one,…read morethis year, I waited a few months because I haaaaaate mattresse shopping. I actually went into this location on three separate occasions throughout year because I was ambivalent on which mattress I wanted. Both were somewhat similar in comfort and price but when I asked questions I was kind of off put with the sales guys on the floor. One was an older guy who you could tell didn't want to be there and was noticeably annoyed when we asked questions. The other guy was younger, didn't bother to greet us and was more concerned with his smoke break than assisting us. I decided to give them on last chance and that's when I met Zach. When I visited the place was busy. On my other visits there were no other customer in the store. There was a family of five when I first entered the store and was immediately greeted by Zach, even though he was assisting someone else. I went to visit the two mattresses I had been contemplating for months and decided to lay on them to refresh my memory on their individual comfort levels. Zach immediately apologized for the wait and asked me what was important and what I expected out of a mattress. He then made recommendations and evaluated how each mattress supported my body to ensure I was getting the most comfort. Not only did he take his time with me, he answered my questions and didn't make me feel like a number. I thought I knew what I wanted before I initially went in and ultimately walked out with a completely different mattress and base. The best part? Not only was it a better mattress but also a better price! Thanks for taking you time to answer my questions and make sure I was getting the best mattress for my needs, Zach! I'm really glad I gave them one last chance before going elsewhere!

They had a great selection of mattresses! Found one that did not cause nerve pain when I tested it…read moreat the store. Can't wait to get delivery next week!

Thank you Dan , the repair tech for Durouchers is awesome. He is prompt and very knowledgeable…read more Always very helpful.

Deceptive warranty practices--buyer beware!!!We purchased a full kitchen appliance suite here and…read morewere given a 5 year promotional warranty as an incentive. When our microwave broke and their technician declared it unrepairable they told us our warranty was only for our stove. After locating our records of the warranty for ALL appliances the store then refused to honor it because we hadn't "paid" for the warranty. After many calls and emails sent of our paperwork they finally agreed to replace the microwave. Over two weeks went by with no communication or response to my emails. They then tried to return to our home for a "necessary second look", to which I refused and informed them they could not enter home without a replacement. They only reversed their stance, apologized, and fast-tracked a replacement after I filed a formal complaint with the Ohio Attorney. Their actual customer service when a product fails is unacceptable. Check your paperwork carefully if you buy here!!! KEEP YOUR OWN RECORDS!!

Ok I tried really hard to like Ashley Furniture but there are two reasons I will not buy from them…read moreagain. Back in 2011 I purchased a Macie brown sofa with an over sized ottoman. After two years the Ottoman had an issue with the center button popping off. I had purchased the extra warranty for the furniture and when I called to have it fixed, the warranty company refused to help me and were very rude. I ended up calling Ashley Furniture and they were helpful and sent someone to my house to repair the Ottoman (hence the reason for two stars.) About a year after that, a friend sat on the sofa and you heard a wood Crack sound. From that point on, there was a big sag on the one side of the sofa. I flipped over the sofa and removed the black cover on the bottom. It was then I observed the shoddy workmanship with the sofa. I posted pictures here on yelp. One of the support beams on bottom of sofa was made up of two pieces of wood connected with a finger joint in the middle. This is where the beam failed and bent down. You can see this via the pictures. I looked at the beam on the right side of the sofa and it was a solid piece of wood. That side was still solid. Looking at the rest of the construction under the sofa you could see where several of the nails or staples holding the wood together was barely connected and some had even missed where they were supposed to be connected. This was not a cheap sofa or ottoman. I paid $600 for the sofa and $400 for the Ottoman. If I am going to receive this type of quality, I will go to one of the cheap furniture stores. I thought Ashley Furniture would be better but I was wrong. I will be forwarding these pictures and information to their corporate office.

Could not find out what the sale price was unless we told them what we could afford. When we asked…read morewhy they needed to know that Sales woman became confrontational. Also as we were walking out made rude comments. NEVER shop at Ashley furniture. There are many better options out there.

I had an excellent experience at the retail location from start to finish. I do have a small issue…read morewith the furniture now that its been delivered and I'm going to see if I can get that taken care of. I will update if necessary.

Terrible customer service ! still waiting on repairs (March will be 2 years). Their escalation…read moredepartment scheduled a tech to come out from a 3rd party wrong repair items were ordered 1st time. 2nd time only partial pieces arrived for installation. NEVER ORDERED THE CORRECT ! Escalation department will not return my emails or calls!!!!!! $6,000 worth of broken furtiture. OH after the first call they would not replace or return !