Brought both our vehicles here for oil change and tire swap. We brought our own oil and filters…read more The technician could not replace my taillight due to the trunk latch seized. They recommend some services and no pressure unless the work is necessary. My only gripe here is the way they drive your car in the service bay. They drive way too fast. Please be gentle with your customer's vehicles. There's a comfortable waiting area with complimentary bottle water and Keurig coffee machine. If you're in the Scarborough area, I recommend getting your service done here. Great value.

I went to Star Auto because I needed to replace my HID head lights. The team changed the lights for…read moreme and ensured that it was done to high standards. The Auto Technician was so patient and customer friendly. I would recommend their service to anyone who desires quality.

RED FLAG FOR TESLA OWNERS…read more I selected this body shop because they claimed to be a Tesla-approved facility. I explained from the start that I was not at fault in the accident and that insurance would be covering the repair. They told me to let insurance handle it, so I did. They never gave me any estimate, invoice, or notification of any out-of-pocket costs. They went ahead with repairs without my approval for anything not covered by insurance. After nearly 45 days of delays--saying the insurance company "wasn't responding"--I was suddenly told that I now have to pay whatever the insurance won't cover or they won't release my car. This was the first time I heard about any personal charges. Very poor communication and zero transparency. Tesla owners, consider this a major red flag.

Keep your car far away from these people. They will act one way before you drop off your car & then…read morewhen they have it will just string you along with their ridiculous repair process. They have you sign paperwork before they give you an estimate for work, say they will have to take apart your car as well, before even giving a rough cost. They will tell you there's hidden damage when there clearly isn't. Once the paperwork is signed and your car taken apart good luck getting out the situation. I suggest getting second third opinions before taking your car here even if you just walk in somewhere else with photos. They don't do body repair only replace every single part even if it can be repaired with complete disregard for cost and environmental effects. They claim it's to return to factory specs however I've seen other shops repair to perfection while maintaining cost efficiency. They will submit a ridiculous amount of work to your insurance company & when the insurance company refuses to pay such ridiculous amounts, they will hold your car for months (not even joking) to get the payment from your insurance. They will tell you to pay thousands of dollars if you want your car back and then tell you to ask your insurance for money back, which you most likely will not get. They will tell you your insurance company is taking too long to come see your car, and place blame on appraisers however I've seen other body shops complete many major repairs in just 1-3 weeks, return your vehicle and receive payment shortly after repairs. They have problems with payments because instead of repairing and billing according to industry standards they will go out of their way to bill your insurance a ridiculous amount before work is even complete, feeling they are superior to every other shop. This is not normal. This includes charging abnormal labor rates for the industry, lots of shops will repair according to the maximum labor rates approved by insurance companies. They will not be upfront about repair time, they will tell you 3 weeks and take 3 months. A normal shop might tell you a couple days and then end up taking a few extra days which is common as there may be unforeseen circumstances. They will not check the status on parts before bringing your car in. Your car will sit there waiting for parts with no one working on it. Don't trust a word from reception as they are completely out of the loop and lack knowledge of repair processes and parts status. They will send you updates that are far from accurate giving false hope of timeline. When you text them you can tell different people are answering as some put no effort into their replies and often misspell simple words. They will not even give you an estimate to respray a brand new part as per your request. They will advise the part will need to be installed and other panels blended and then refuse the work rather than just advising their opinion and following customer directions. They advise you to send photos of a brand new bumper for a spray and install quote??????? Clearly avoiding any work that they cannot exacerbate pricing. This is not a customer focused body shop, they will scam you right in front of your eyes. You will end up with thousands of dollars in rental if you have an at fault claim. Once all is said and done, your car will continue to go back for minor repairs and rental will be out of pocket. Their office staff is rude and seriously lack customer service and morals. They don't even care to spell your name or company name correctly on formal paperwork. When you raise any concerns or call more than once or twice you will get yelled at and disrespected. They talk negatively about customers in front of other customers. They talk negatively about each other as well. Beware of positive reviews as they will pick and choose who's repairs to expedite depending on your vehicle, insurance company, or relationship to staff. Doesn't matter who referred you, insurance, a dealership; if you own your car you can fix it wherever you choose, please look elsewhere.

It's winter time, and you're probably looking for an auto-body place to go to after a few slips,…read moreslides,and crashes. Keep looking, because this isn't the place. Tip Top was not my choice; I was referred here by my insurance company after I was T-boned by another driver. See photos of their work on my car. I was quoted $1,900+ to fix the back quarter dent and then to re-paint. When I got the car back, the paint job didn't look like it was completed and there was a definite line of demarcation between where they had polished and hadn't. It was as if they'd suddenly decided to stop polishing the paint job and weren't going to do anymore. The incomplete job looked like the car had a different back quarter, because of the difference in the paint job. When I asked them about it, they said there was nothing further they would do; that was all they promised for $1,900+. When I took the car to another auto body shop for their opinion, the other owner just shook his head and said that this was a sloppy job that no professional in his field would have done. Oh, and there was a still a faint visibility of the dent. The sloppy return of the car also had yellow tape still attached to the underside, as if Tip Top couldn't be even be bothered to properly remove all the tape and markers before returning the car to its owner. And it came two days later than promised (and no phone call to explain--I had to call them and ask, "So, what's up?") No reason at all to recommend this place. None.

Hey folks - this is my go-to spot for auto body repairs…read more Joe and team always look after me -- they do the job for the price they promise and they do it in the time they promise. We had some scratches on a back door and a good scrape on the front bumper. I went in and Joe looked it over, and he gave me two prices, best case and worse case. He said 2 to 3 days to fix. They fixed it in 2 days -- closer to the best case price, cannot even tell there was anything ever done -- looks just like brand new again -- Thanks Joe! BTW they also fixed the car when some guy backed into our bumper and made a real mess. They are reasonable, up front and do a great job. Don't be afraid to come here -- they will look after you "right"!! (BTW they are recommended by a number of insurance companies included TD Insurance -- maybe for a good reason!!! :-) ).

Excellent work for a reasonable price. Went the extra mile to do a rush job and do it perfectly…read more Friendly service. I highly recommend this excellent independent business.

Major fender repair, older car. Excellent job, cost significantly less than other quotes,…read morehelpful explanations before and after repair from Pete, very prompt work, great customer service.

the owner of Cosmos auto body and Pete are amazing!! They care about the customer experience and…read moreare very fairly priced.....I cannot thank them enough for working on our car and taking such care with the situation.

I always bring all of my vehicles to these guys for any mechanical issues or Diagnostics and they…read morenever fail to provide outstanding service maintaining a high level of customer service and their mechanics are very knowledgeable

Went in for a safety certificate and they told me my car needed new brakes or they wouldn't pass…read moreit. I declined the fix as the car had zero problems. I told them to take the car down as I declined to spend over $250 for new breaks it didn't need. They charged me $40 for nothing but a bad opinion and I drove straight to a place on Hwy #7 a few minutes a way. The car passed the safety with no problems.

Had a couple of vehicles that collided in my driveway and had minor damage to them. Emailed photos…read moreto Joe at Fix Auto Mississauga North and he got back to me within 24 hours with accurate quotes for both. Brought the vehicles in and was extremely happy with the finished product!! The vehicles looked almost better than new. On top of that there were no surprises with the bill - exactly as quoted!! Would highly recommend Joe Vaccaro and Fix Auto Mississauga North!!

I recently had a minor accident and decided to pay for my repairs out of pocket. I was reluctant…read moreabout choosing an auto body shop I could trust. I had a past experience with another auto body shop a few years back that left me with a very bad taste in my mouth about these auto body shops (if you want the name, I will gladly post it in a reply...I didn't want to infect this specific post with other names). I did some research online and then started cold calling a few to get estimates. When I called Fix Auto Mississauga North , I had asked about their hours of operation and they stated 8-5 daily. I knew I couldn't make it there easily in that time frame. The receptionist passed me to the manager, Joe. He asked about my problem, and asked me to send some photos to determine a preliminary quote. I also insisted on OEM parts only. I took the photos and sent them. He replied soon after with a quote. He even called me up to go through the quote. He was able to get very good prices (I know because I even brought my car to the dealer and they would not budge on their set prices). I also did some online price checking for the parts; still Joe's was better. He did warn me that after tear down, there may be additional costs, but I knew that was a probability more than a possibility. Joe also promised the car within 2 days. I felt comfortable enough to give Joe and Fix Auto Mississauga North a try. I have to say that my experience with Joe and this shop was very pleasant. I emailed Joe with questions a couple of times, and got timely replies. He was able to get me a great deal on a rental car too. Every time I called, I was met with courteousness and respect. On one occasion, Joe tried to contact me because he thought my steel bumper beam should be replaced. He wasn't able to reach me right away, so in order to make sure that he didn't defect on the promise date, he ordered the part anyway so that it would be there if I decided to go ahead with adding the part and waited for my callback. I approved of the additional cost (which again was at reasonable price) and the car was finished as promised on time. Joe made the process very smooth for me and I was happy with the service and the final repairs. I would highly recommend giving Joe a call and see for yourself that you would be in good hands if you entrusted your repairs to his facility.

Excellent Body Shop! Just got our Tesla Model S back from…read moreLeon's Auto Body. I must compliment them on a first class operation. From the manager, Daniel to the entire team, they did a beautiful repair job! The 2015 car looks like brand new! Came back detailed and in perfect condition. I highly recommend them!

I had my girlfriends Audi Q4 in there and it was there so long and no communication 4 weeks from…read morestart to finish. They too many employees and managers who continue to pass the buck and no one can give direct information on the status of my vehicle. When I went to pick up car inside clean but paint job horrible. Swirl marks all over looks like it was over done not clean work. They re polished and looked worse. I would never recommend or listen to my insurance company for recommendations again. No clear communication. Pass around like an old looney. Horrible!