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Old Navy

4.0 (2 reviews)
Open • 10:00 am - 9:00 pm
Updated over 3 months ago

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6 years ago

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Kohl's - Some pickup orders are in kids dept at back of store, mine was in customer service in front of store. Confusing & time consuming system.

Kohl's

(17 reviews)

$$

Yesterday I bought three blouses and asked a worker if I could use the self check-out or if I…read moreshould get in line for a person to help me. He said I could use the self-check out so I did. Unfortunately, when I got home, I saw that there were magnetic security tags at the bottom sides of the blouses. This was extremely inconvenient and I had hoped to wash them and start wearing them immediately. I had a busy day and rushed to the store this evening to get this fixed, and unfortunately arrived 10 minutes later than closing. I saw the same worker exiting and asked him if he could help me take out the tags on his way out and he said no, and that I had to come back again. He said sorry as I walked away. I just feel very frustrated that I need to come back a third time when this could've been wholly prevented; the self-check out machine could've informed me to go to an associate to take out the security tags before I left the store, and the security alarm could've gone off as I was leaving! What's the point of a security tag otherwise? I hope that this issue is addressed so it doesn't happen to anybody else.

What an absolute disappointing when I wanted to buy a suit a kohls and the lady cashing me out…read morewould not match the online price like more stores do! She would not even ask the manager! It looked like a bomb went off in this store! They clearly do not hire any workers to make sure the store looks nice! My bag broke as soon as I picked it up. Absolutely horrible kohls! You just lost a customer!

Old Navy - menscloth - Updated May 2026

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