Stopped by while grocery shopping to see if they had anything worthwhile. Everything was setup like…read morea high end department store, but it made it looked a bit empty based on the inventory they had. Pricing was also confusing as well as they had signs for discounts but I couldn't tell what items it applied to. Was hoping for better inventory and prices.

Never order online from Saks Off 5th, their customer service is non-existent. Their policies are…read morevery non-consumer friendly, they really don't want our business.

Twice now, Joe has gone above and beyond for my son. First (two years ago), a suit delivered in…read moreone week, perfectly tailored without a second fitting. This holiday season, another suit for my son, again perfectly tailored, while making alterations, free of charge, on the prior suit. The price for the quality and service is unbeatable.

RUSHED, INCONSIDERATE, & FLAT OUT RUDE. If you don't care…read moreabout getting the right tux, go here because you will be met at the door with a crotchety man who seems like he hates his job and life in general. For my senior prom, I went here to get my tuxedo and I wanted it to be perfect. To ensure I got everything right, I asked Mr.Zemo if I could try on a couple different jackets and shirts. Every single time I asked for a new one, he groaned and acted like it was so physically taxing to take a jacket off the rack. Isn't that your job? Why should you make the customer feel badly for wanting to try on other options? At one point he even said to me, "the faster you try on the jacket the faster you get out of my store". Dude, I understand acting a bit offensive as part of a gag, but Mr.Zemo continuously crossed the line as it got to a point where I genuinely felt like he didn't want my business. I kept my composure throughout the entire experience which was hard because he was getting on my nerves, and I made sure I was respectful, but I was just interrupted with "WHAT?" Or some other bitterness. The quality of the tux itself was good, aside from some broken buttons on the shirt sleeve. In my opinion, I just regret giving this business my money because Mr. Zemo does NOT deserve it. Go to someone who is kind and willing to help rather than an old man who complains at every given opportunity.

My mother went into return items in the westport store get a 20% discount from a mailer I received…read morethe same day the i purchased items at the store. I called the same day and was told I could come in a receive the discount. The young floor person told me that the manager after speaking with them said that the only way I could receive the discount is if the items became finial sale/no exchange. There were Christmas items and already wrapped. Extremely poor customer service never shopping there again. She has shopped there before and won't again. She is passing this info along to her friends.

I wanted to send a quick note to thank you and David for the save on Friday…read more At approximately 5:23, with a tie emergency and my daughter's bat mitzvah celebration just 37 minutes away, I was stuck in a photo session and couldn't leave. I sent over a quick photo of myself in my current dress jacket and collared shirt, without a tie, and was transferred to David. I explained the situation, he sent me a photograph of options, I selected one, and he arranged delivery on his way home. By 5:45, I was wearing a smart Eton tie and everyone was pleased. That kind of responsiveness, judgment, and service says a great deal about Richard Mitchell and the whole team. When I get a picture from the photographer, Jaime, I'll send it along. With thanks, Miles Miles Spencer Reflekta.ai | Co-Founder / CEO

Not much to say. I needed a bowtie for a wedding, and honestly, I had completely forgotten about…read moreit. Luckily, I remembered just in time and was able to find Richards. This store is an elegant bi-level showroom that offers upscale fashions for both men and women, along with shoes and accessories. The person who assisted me was wonderful, friendly, attentive, and made the entire experience smooth and enjoyable. The price to find a mens clothing store when I needed it at most, was invaluable.

This is my experience at the Returns counter in the Stamford, CT store. The lady at the desk is the…read morerudest person ever to be dealing with any customer. Couple of months ago, I saw her misbehaving and arguing with a customer when he was trying to return an item. At that time I didnt think any CS personnel would behave like this to anyone, rather they would go to the extent of understanding the problem. Then I got a first hand experience yesterday, she was aloof, not engaging and lecturing to the extent of ordering around. All I wanted was to return few items alongwith the tags, but she was venting at how the tag is not at the right place, it should be like this, it should be like that etc. And it was not once, every item she picked, she lectured me over and over and when I said, I know you mentioned it before, she flared and told me she will keep telling it. I really wonder if Macy's is really looking at how its customers are being treated, are they given benefit of the doubt, are they being pleasantly and politely addressed, are their needs considered - there's an intention to help and there's what you want me to do about it attitude - and sadly with this lady, its the later. Stamford store should really name this desk from "Customer Service" to "Customer Up yours" department.

There backstage department is fabulous. I found a great winter coat for half price…read more Otherwise it's a Macy's. Kinda like an overpriced Target.

Ann provides amazing service, and can even tranform your look (and your future) virtually. She…read morereally knows her stuff, and has great looking J Hillburn lineup of clothing for any occasion.

Ask Ann to be your fashion coordinator and your closet will quickly change from drab to wonderful…read more Her fashion sense is extraordinary, and if you are one of those guys who doesn't know what size tie to wear or how big your suit jacket lapel should be... all you need to do is call her. She knows!

The clothing selection is fill with dated trends, and not in a charming, vintage way--just the same…read moretired styles year after year. Or they OVER buy on a trend from the 2000's....There's no variety. There's nothing that makes this place worth a visit. Most of the staff is just as uninspiring. They offer a halfhearted greeting when you walk in, but beyond that, they're completely disengaged--mostly standing around with their arms crossed, looking like they'd rather be anywhere else. Which makes sense because they barely make minimum wage, which is concerning considering how much the owner walks away with year after year. I probably wouldn't be inspired to help customers either. It's pretty obvious that the owner of this store couldn't care less about their employees--or their customers, for that matter. Unless you're looking for outdated clothes and indifferent service, I'd recommend shopping elsewhere. Go shop at the family owned business Richard's in Greenwich much better selection, happy employees and OWNERS!

Darien sport shop seems to have survived the online revolution with help from, you guessed it Santa…read moreClaus. Every year Santa comes and kids line up from across the country to sit on his lap and tell them what they want. In Darien, that could be a new Canada goose jacket (available at DSS) or a new pair of Nordic skis (available at DSS). Maybe even a new Range Rover (not available but DSS can order it). And for the adults who brave the intense December line to catch a glimpse of the big guy, they setup a makeshift bar (no charge of course) with Bloody Mary's, Mimosas, Beer, Wine, all the fixings. Back to Santa, did I mention this guy is the real deal? He claims that he runs a bird seed shop in the off season, lol. Yea Kringle, I ain't buying it. Tell those elves at the North Pole that the socks you brought me in '94 were bull$#&!. Jk I'm a good boy I take it back.

A very nice store. Friendly and helpful manager and employees. I was measured for and purchased…read moreseveral shirts. Will shop there again (in Stamford).

I had ordered a Tux Rental from Black Tux several weeks before my Daughter's wedding…read more Black Tux sent me my Tux 8 days before the wedding on a Friday but no pants. I called and they said they were short on pants but pants were sent out on Friday for Saturday (7 days before the wedding). I received the pants on Saturday but they 5 inches bigger in the waist. I called them on Saturday to tell them and the promised to send me the correct size on Monday for Tuesday delivery. When I saw no shipment in process on Tuesday, I went to Men's Warehouse in Stamford and Roxy assured they would come through. On Friday, MW texted me my Tux arrived and I went down but the pants were short. Latisha looks my pants and fixed them perfectly. Thanks to MW and Roxy and Latisha, I made the rehearsal and the wedding was fabulous. I will always be a customer at MW for purchases and rentals. THANK YOU

Needed some quick help with a dress that I was wearing the next day to a wedding and the help that…read moreI received was outstanding and caring!! We are so lucky to have this business in our community and I more than highly recommend these kind people and business. 10000000% recommend! THANK YOU!!!

Visiting child needed a button sewn late on a Saturday afternoon. Not only did they take care of…read moreit, but they reinforced the other buttons--and did it all at no charge! Terrific service makes it clear that they've earned their long history in Larchmont.

I don't often leave reviews, but I've had such bad experiences with this location that I am. It's…read moretaken four phone calls and three in-store visits to try and get a sweater replaced for the correct size. The customer service has been terrible. My calls haven't been returned three times- when they said they'd look into it and call me back. It doesn't seem that they ever ordered the sweater until the third request... after waiting over a month. I called to confirm that the sweater was in before I wasted a trip to the store again and was put on hold for 13 minutes.. possibly from understaffing. Overall the customer service has been incredibly poor/nonexistent. All just to get a large exchanged for a medium! I would never shop here again.

Bought myself a nice 4 season 3 Button blazer...helpful staff and good price. Recommend.read more