1. Jean’s Closet

    1. Jean’s Closet

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    Norwalk, CT

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    Jean’s Closet

    5.0 (2 reviews)
    Open 11:00 am - 4:00 pm

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    1 year ago

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    Groove

    Groove

    4.0
    (4 reviews)
    2.8 mi

    I have shopped here for years and spent quite a bit of money here. I have always found the owner…read moreand staff to be helpful and friendly...until today. I came in with a romper I had bought my 12 yr old. It was quite expensive and she wore it once and the seams were unraveling. When I first showed it to an obviously new sales girl. She told me it didn't come from there store. I assured her it did and told her she could look it up in my profile. I then went to shop with my two girls. The woman never came back to tell me she did find the transaction I had to approach her at which time she told me she couldn't help me but Melissa would be back soon and wait for her. So I waited and waited. Finally Melissa arrives and takes one look at this unraveling romper and says" I will have someone sew it for you it's an easy fix" Wrong answer. I explained I didn't want it fixed because it was obviously made poorly and for the money I paid last didn't want "someone stitching up thank you very much " She said well I'm not taking it back" This woman can see I am standing there with more clothes to buy today...the right answer is "I am so sorry I know you shop with us often let me give you a credit towards your purchase today. She was beyond rude thus I put down the clothes I was going to purchase and picked up my phone to write this yelp review. I will not shop there again. If you are going to have top prices then you best have top customer service to match it. Shameful behavior especially given the number of places to mediocre overpriced children's items in this area. I never would have expected it from this store. But it only takes once to lose a customer for life. I hope not taking back a damaged romper was worth exactly that.. Because that is what it cost you.

    Groove is the exemplification of a local business that truly caters to their customers. Corri and…read moreher staff have it on point to assist their customers during shopping and gift buying providing shipping with minimal cost. I cannot say enough about the positive shopping experience that we experience at Groove. Bravo Corri for your amazing selection and spectrum of childrens, teens and womens clothing and gifts.

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    Carter's Babies & Kids

    Carter's Babies & Kids

    3.0
    (2 reviews)
    2.5 mi
    $

    It has come to my attention that Carter's, purveyors of baby and children's "fast fashion," have a…read moresocially irresponsible practice of not recycling any of their plastic hangers. Today I asked the lady behind the cashier at their Norwalk, Connecticut outlet, if they could reuse the hangers (as I did not need them at home). She replied that the store would not reuse the hangers, and all hangers went in the garbage NOT RECYCLING. Norwalk has a wonderful single-stream recycling program. However, I was flat out told thousands of hangers per year just get thrown in the trash out back everyday. While I love that Carter's can sell me a cute shirt for two dollars (which will inevitably get spattered with juice and other mysterious stains), I do not love that my daughters great-great-great-great grandchildren will still be living with the mess we are creating today. It is said that the average plastic takes between 400-500 years to degrade. Many plastic hangers used by Carter's are #5 or #6 and are usually able to be recycled through most curbside programs. While I recycle at home and will teach my daughter the importance of recycling...why is Carter's not doing it's part to reduce, reused or recycle! Basically it seems that they do not want to pay for recycling services which is a disgrace considering they are ruining the world for the very children they aim to clothe at a profit to themselves. Carters sells more than 10 products for every child born in the United states and prides itself on "quality and innovation" (carters.com). I am asking Carters to pledge to make the world a better place for everyone's children by making it mandatory for their stores to reuse or recycle unneeded plastic hangers. As the largest branded children's clothes manufacturer in the United States, it is in their interest to become and advocate for ETHICAL manufacturing and consumption of their goods. PLEASE SHARE IF YOU AGREE.

    Great customer service! Local to me and I'm there a few times each month.read more

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    Carter's
    The Children's Attic

    The Children's Attic

    1.0
    (4 reviews)
    2.4 mi

    Why oh why didn't I read the Yelp reviews before I left toys and a bicycle here? Same as the…read moreprevious reviews - woman was too busy to give an inventory list but I should expect a check in a month. Never came. No one answers the phone. Rarely open. Finally managed to find it open and the woman said she had had health problems but would look it up and call and she never did. How is it possible that this place has been in business for years??

    Totally agree with the above review. I brought some of my daughter's clothes there last year, along…read morewith a friend. They examine the clothes in front of you like everything you've brought in is trash unworthy of being in the store. During one visit I saw one of the clerks be very rude to a woman who inquired about the price of a boy's jacket-her answer was, "oh, that's Burberry, it's very expensive." The implication being-you can't afford it. Hardly anything sold-both my friend and I made the same amount, in the neighborhood of twenty dollars. A few months later I stopped in to see if anything else had sold, and saw some of my daughter's clothes hanging on the racks (items are supposed to be donated after three months on the selling floor-this was nearly a year later). I asked about it and was told they hadn't been able to get all their merchandise out the prior fall, so had saved it and were putting it out now. I was assured that my consignment number was on the clothing, and if it sold I would get my share of the selling price. I have since called three times to see if anything sold-once I talked to a person, gave my name and number and consignment number and was told she would check and call me back (she never did). Twice I left messages. No one has returned them. I guess I'll have to stop in and find out if anything sold, and then I am done with them. The whole experience has left a very bad taste in my mouth. I would not bother consigning here.

    Jean’s Closet - accessories - Updated July 2026

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