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    Old Navy

    3.4 (96 reviews)
    Open 10:00 am - 10:00 pm
    Updated over 3 months ago

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    Reviews With Photos

    Flannel. Taken previously Posted with review 07/28/21
    Marianne W.

    Old Navy On 6th in the Flatiron District is a favorite of mine. It's not as crazy crowded at the time I shop. There's lots of shopping opportunities in this neighborhood so I always drop in here. I was at this location last fall. It's clean and the employees are friendly. There's a good vibe about this location. I'm a fan of their clothes because they sell a lot of all cotton clothes. I especially like the T-Shirts and denim vest I bought. If you are in the neighborhood stop in. I highly recommend.

    Tokunbo Aka TJ J.

    Shopping with a friend for family. This old navy location was clean. Helpful staff. Wide selection like most old navy but quite large. Affordable depending on your taste and selection.

    Yuk L.

    Popped in today. Needed some sandals and throw away OR shoes. Found what I needed and good prices as always. Great staff at the registers. Glad this store survived COVID period.

    610 Avenue Of The Americas, New York, NY @ Chelsea

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    4 months ago

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    1 year ago

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    1 year ago

    I enjoy shopping at this store. The sales people are very nice and friendly and helpful

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    2 years ago

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    5 years ago

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    11 years ago

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    14 years ago

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    2 years ago

    this place is dishonest. they hang signs for discount and don't honor. the manager was so rude too.

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    5 years ago

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    8 years ago

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    7 years ago

    Nikkie D. Was very nice and helpful when I was shopping today. She read my mind and made my day!

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    20 years ago

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    19 years ago

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    Page 1 of 3

    Ask the Community - Old Navy

    Review Highlights - Old Navy

    Kaylah again went above and beyond making me feel like I was the only customer in the store .

    Mentioned in 2 reviews

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    M.M.LaFleur

    M.M.LaFleur

    4.4
    (265 reviews)
    1.2 mi

    The staff was nice in person but a bit rude and unwilling to help after I made my purchase and ran…read moreinto an issue. Many of the items were missing buttons and they don't come with replacements. The store is quite small and has limited inventory, as well. If anything, it may be worth going in to confirm your sizing, but I'd rather shop at another boutique or online. I ended up having to go through corporate for a resolution for an item that ripped right after I bought it, after this boutique never returned my calls and was unhelpful and curt over the phone when I finally reached them. The experience and quality is H&M, but the pricing is at a premium. While I'll probably buy from MM la fleur again, it won't be at this boutique, which is a shame because it's the closest to my home and work.

    I had a work trip run expectedly long and desperately needed some things to wear, without having…read moretime to go to a physical store. MM Lafleur's stuff is overpriced and basic, but I can count on it to fit me well. I ordered $2K of stuff and paid extra for expedited shipping. I just wanted a simple solution and was willing to pay $ for it. Fedex then refused to deliver to my address because I had forgotten the unit number. After waiting 45 minutes on hold with them, I confirmed my name , contact info and the order number, and called from the phone number on the package, but they refused to deliver. (I gave them the correct unit number, or gave them the option of leaving it inside of a locked gate at that address they had access to, but they refused). I contacted MM Lafleur via email hoping they could make it right, but they basically shrugged their shoulders and said 'we've processed your refund, you should have your money back in 7-10 days.' They claimed that Fedex said I refused the package, which couldn't be farther from the truth. I'm going to be working all weekend and don't have the time to go on a shopping trip. I would happily go to a Fedex location to pick it up, happily arrange to be outside the front address when it's delivered. Insult to injury, they said -- 'please update your address so this doesn't happen with future orders.' Sometimes people make mistakes with addresses, I've never had a Company refuse to contact the carrier to make an update. Just laziness with a side of "not my problem" attitude. It didn't seem like MM's customer service bothered to read my email and wasn't interested in engaging. (Maybe they're using AI instead of employees, who knows). Maybe their reps are paid based on how quickly they "resolve" cases. I know I shouldn't be shocked by crappy customer service, but I've had better experiences with Spirit Airlines. MM LaFleur -- do better.

    Photos
    Open space for presentations
    Open space for presentations
    Fitting room
    Fitting room
    M.M.LaFleur

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    Muji

    Muji

    3.6
    (172 reviews)
    1.1 mi
    $$

    If I could rate Muji's customer service separately from its products, it would be one star…read more The problem isn't that mistakes happen--it's how Muji handles them. My order arrived with missing items despite paying oversized shipping and waiting days for delivery. Since then, I've been stuck in an endless cycle of apologies with almost no action. After nearly a week of emailing back and forth, I was asked to provide my order details again. Why? The entire email trail already contains everything they need. Instead of reviewing the case history, each representative seems to start from scratch, wasting the customer's time because they can't be bothered to read their own correspondence. Muji has mastered the art of apologizing without actually resolving anything. Every response is filled with sympathy and promises to "look into it," yet there is no urgency whatsoever to fix a mistake that was entirely their responsibility. Once they have your money, you're left waiting while your case sits in limbo. For a company that promotes quality and simplicity, their customer service is anything but. Poor communication, zero ownership, endless delays, and customers forced to repeatedly chase for updates. Paying extra for oversized shipping clearly doesn't translate to better service when something goes wrong. If you're lucky enough to receive your order intact, you'll probably have a good experience. But if there's a problem, don't expect Muji to treat it like a priority. Based on my experience, their customer service is all apologies and no accountability.

    I am the biggest Muji stan since Martha Stewart said she uses their organizational tools…read more This one's particularly convenient since it's near Port Authority and even though it's Times Square, I never feel like it's overcrowded, even during the holidays. I feel like it's free aromatherapy because they have tons of diffusers going on but never overwhelming. I also appreciate this location is wheelchair accessible. The employees are helpful and never pushy. It has the usual stock of home goods and clothing for men and women, but I don't think this location is particularly large if you're looking for the full array of what Muji offers.

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    Muji
    Muji
    Muji

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    Old Navy - menscloth - Updated August 2026

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