My daughters and I went to this location to check out their semi annual sale. We were greeted by…read moreKendall who assisted my daughter with a fitting and also helped her to pick out a few under garments to try on. We found some great items for a wonderful price and customer service was top tier! Yesterday I received a hand written card from Kendall expressing her gratitude and appreciation for having my daughters and I in the store. To go out of your way to add the cherry on top speaks volumes to me. I definitely will be returning.

I like this location. The staff is so helpful! I buy the majority of my bras from LB and when I'm…read morehaving a meltdown about having to shop for a bra the staff is awesome to work with. (I hate bra shopping) they definitely make it more simple. They measure me and go and grab the bra in my size and style. Usually only in there for 15 to 20 minutes tops. They keep on my file the bras I like. So, it makes it simple and sweet. Check out is a breeze and I usually save some money when I bundle. I'd recommend this location to anyone that hates bra shopping as much as I do. The staff makes it quick and painless. Lol

Wandered around the nearly empty store for maybe ten minutes. Three employees avoided eye contact…read morewith the fam as we were browsing. Then once I found something I was looking for I exclaimed nearby to an employee "Oh that's where those are, maybe I can get some help". Said employee walked away. And so did I, took my shopping list and went the 15 minutes to Geiger's in Chagrin Falls, had a great experience and got the outdoor items on my list. LL Bean is a fraction of what it once was, and I won't be back to the Legacy Village location.

We-ell... It's no high school age catalogue shopping experience, lemme tell ya. Prices have…read moregotten steep for some things- $69 for a less than average quality, elastic band, bunchy ends (know what I mean? they help make the bubble sleeves, or the poofy sleeves...) three quarter length sleeve print blouse; $120 for a nice linen short sleeved one that is still a bit too wide for its size (even for linen). Conversely, $29.99 for a great, warm fleece vest as long as you were willing to forgo the LL Bean logo on the breast pocket area. (BTW...? What's up with that? When I asked the sales lady, she said it was their "Value Line that they tried." "But it's so warm," I answered. "Yeah, it's still fabulous." ...hmmm... Speaking of salespeople, they were all over the place. Some were very patient, "I am sure that my Extra Large Tote has pockets," "Uh, none of them have ever been sold with pockets on the inside." "Yes, they have. I'm sure of it. Mine is very old." "Uh, well, that is interesting...I...," "It's vintage, it's from the 70's." "Well, I actually collect them. I have several from the 60's and the 70's and none have pockets, so, sorry," he said, taking the tote from her. (Patient for 2026, I mean). Some were not patient at all, "So, which do you want?" "Uh, I think I like the one that's all white." "Weel, do you want to get it monogrammed?" "Uh, no, I like it like this," "Really? 'Cause, it really looks great. And it only costs ten dollars. And the guy will be here in like ten minutes. And you should do it. Now all you have to do is walk yourself over to the front desk and order it." Wow. I would not have been sold. And in fact, the woman was not. But, I did walk out with a couple of nice canvas bags (one non-traditional one) that I need for secret spy purposes.

I slipped and fell on january 19 th 2025 with major injuries diagnosed by UH. Require rotator cuff…read moresurgery. Incident report filed and Kohls has video. Owner states Kohls responsible for common area. Kohls has ignored communication and has not fixed the pavement by walkway.

This is a review for the wonderful service Rebecca gave to my mother-in-law who is elderly and…read morelegally blind. Seeing Rebecca in the aisle I asked her where the bath rugs were. She walked us over to them, and started talking to my MIL. Rebecca showed her the rugs in the white and tan colors, told her the sizes, and checked the prices. She spent time with us, was very pleasant and not rushed. Rebecca definitely gets Kudos from us. We also appreciate that 20% off coupon I found on my phone app.

Very nice staff. Clean location. Bright inviting layout…read more Ive been to this location several times and am always treated nicely. I was using my birthday certificate and found a cute summer maxi dress on clearance. After my certificate, I paid less than 18 dollars. What a value for a dress regularly $90.

Hate the mall, but love Torrid and their clothes! The value is great and an awesome array of…read moret-shirts. The sales staff is also amazing. Will keep going back.

I ordered a few high end pants online that were delivered in individual tiny plastic bags…read more Literally jammed in. Anyway, tried them on, one was huge on me so the very next day I went to SUCKS to return it. The woman, then the manager wouldn't accept it saying it looked worn: pointed some little snug on the bottom and wrinkles/creases in some areas that only them saw. I literally got the package after 6pm the day before, so unless I worn them to bed.... it was a real pain to return them, but trying to accuse me of returning an used item- they can go to hell. Sticking to Nordstrom from now on. I prefer being ignored while I shop because I hate talking, but if that's not your thing- prepare to not be acknowledged at all. Oh and shoe department is a joke!

Ordered a $600 Burberry scarf and it arrived balled up in a piece of plastic. Buying designer items…read morecomes with the experience. The packaging with designer is usually exquisite. This was just disappointing. How can you gift an item full of wrinkles and zero presentation. I will be returning this on pure principle! Do better!

I have to say that my entire experience at Dillard's was exceptional. I'm saying this as someone…read morewho's not even Dillard's or department store fan. I'm usually a customer of Dillard's for something small or in passing. It's never my destination. During my latest visit it was actually my destination for shoes. I needed sparkly sneakers for a Sneakerball, and Dillard's had the perfect pair! AMBIANCE: This store is tucked away in Beachwood Mall. The lighting in the store and the fashions make it feel like Saks or Nordstrom, not Dillard's. Meaning it's a lot more ritzy. It has pockets of high end brands, and the entire store presents very well. INVENTORY: Dillard's recently really started keeping up with the times. Compared to its competition, it's really fashion-forward. Around the holidays, I noticed that there are a lot of very trendy dresses in relevant colors and gorgeous fabrics. They are also very well styled with faux furs hugging the shoulders or sparkly boleros. There are also exciting party shoes - sparkly, with bows, and all the shimmer! You can really envision and build the entire outfit. I was really impressed with this recent shift of modernization. I even asked myself - Am I really at Dillard's? SERVICE: The service was truly five star. I was in a hurry (story of my life) and needed to quickly located the shoe department. I asked an employee at another department who provided me with very detailed directions. She was super friendly. Staff was pleasant as I made my way through the department store, smiling and nodding. My interactions at the shoe department were similarly warm. The sales associate told me she'll be right with me, immediately found the shoes I wanted, and was extremely friendly. I observed her interactions with other customers and she was providing very personalized service. It was probably among the best customer service interactions at department stores. Seriously great service. She was also as excited as I was about my sparkly sneakers with holiday lights purchased from Betsey Johnson collection. I will say that these sneakers were pricier here than at other retailers. I paid over $100. So many people complimented me on these shoes that it feels like I got my money's worth. I would recommend a visit to this store. The setup makes it feel luxe, the service is extremely cordial, and you experience can be flawless from start to finish. Honestly, couldn't find any fault in my whole time here. I plan to return shortly to look for New Year Eve dress. I'll have to first figure out what to do for NYE. Do I need Dillard's faux furs and bow bedazzled shoes? Or something more subtle?

I'm giving Dillard's four stars because you can bring your dog in here. The dog I saw wasn't a…read moreservice animal at all and this lady was walking around no problem so from now on Dillard's gets four and above stars. Also, there's a lady name Misty who works in the lingerie department. She was incredibly helpful and very friendly.

I was VERY pleased with the staff and every aspect of my experience! After being invited to a…read moreblack tie event last minute, I thought for sure it was too short of notice to be able to rent a tux. But American Commodore pulled it off with next day, after 5:00 delivery (in the midst of prom season). The fitting, decision making, and pick-up was all super easy, provided with impressive customer service and attention. Thank you CHLOE for your guidance and for truly being a Formalwear Specialist. Btw, even surrounded with several others in formalwear, I received an abundance of compliments on the suit! :) I will be back for the $109.99 3-piece suit deal.

Staff is extremely knowledgeable, friendly, and professional! This store has the kind of customer…read moreservice that is hard to find this day and age. It takes you back to a time when people were kind, helpful, and looked up at you when you entered a store, not their cellphones! I would recommend this store to everyone!

If you are willing to wait for your suit to be made, it is good to go here and get just what you…read morewant. Many different fabrics for different suit types and budgets. But sometimes wear may be more important in determining the fabric. Nathan is very helpful in helping select between different kinds of fabrics and colors. You can add touches to suits to don't normally find in a regular box store. A suit helps you stand out, an Indochino suit can help you really stand out in style and comfort.

Excellent customer service and fairly priced for custom suits. They have a relaxing sitting area…read morenear the center of the store. My companion and I made an appointment. The employees had an exceptional eye for detail when measuring us. They examined us, and knew exactly where to cut when extra fabric was a problem. They spent a couple of minutes just looking at my companion's bottom to make sure the suit pants would fit well since he apparently has a small bottom. Book an appointment. You might get less than stellar service if you walk in without an appointment, which is unfortunate. But given that our assigned employee spent almost two hours measuring us, i can see why they'd give less stellar service to walk-in customers. Touch the fabric they have on display at your own risk. Multiple customers grabbed the fabric to feel the texture while we were there, and who knows if they had the coronavirus on their hands.