This White House Black Market is located at the Legacy Village. I'm not a big follower or fan of…read morethe brand, but stopped in while in the area. I was on a quest to find a blouse for a conference. I'd give the store a solid 3. I walked in and out not particularly impressed by anything. Ambiance/Inventory: The store is well organized and stocked. There are plenty of quality fabrics - cozy sweaters and silky blouses. You'll also find holiday dresses made out of satin and velvet. Overall, the fashions seem like outdated classics. Expect to spend what you would at any department store at the mall. Personally, I cannot support the brand since they don't sell plus sizes (go up to XL). Only because I don't personally fit into any of their clothes. Service: The service is lacking. No greeting upon arrival, no suggestions to find something, no one whatsoever working on the retail floor. I found it very strange considering how attentive service is at other surrounding stores. If you're looking for seasonal holiday attire or a pretty statement piece, stop in. I won't be returning due to service and no availability of my size.

One of my go-to places for shopping, I always find stuff in this store! Got their new spring…read morecatalogue in the mail a couple of weeks ago and found a bunch of cute dresses and tops that I wanted to go and try on. As always, the store has a bunch of sizes (from tiny up to size 16) for you to try on. It's very rare that they run out of the popular sizes unless they're at the end of the season. The saleswomen at this location are fantastic and they constantly come in the dressing area to ask how you are doing and to see if they can get you any other sizes. I especially like the fact that they suggest different accessories (belt, shrugs, jackets) for each outfit and they have low-heeled shoes for you to wear when you try on your outfits in case you happen to be in winter boots or running shoes like I usually am! As the name states, they carry white, neutral and black stuff....but it's all clothes that you can mix and match with more colorful stuff from other places if you like that pop of color in your wardrobe. The cuts of the clothes are very flattering for all kinds of different body types and ages. I've seen everyone from tiny girls to "Rubinesque" ladies, from teenagers to grandmothers walk out of this store with something in hand that they were excited to wear. If you're looking for well-made, beautiful clothes that will see themselves through many seasons (because all of their styles are classic and won't date themselves) go over here and try some stuff on! Doesn't hurt that they have a coupon up on Yelp now for 20% of your entire purchase on March 10th and 11th, you may see me there!

I slipped and fell on january 19 th 2025 with major injuries diagnosed by UH. Require rotator cuff…read moresurgery. Incident report filed and Kohls has video. Owner states Kohls responsible for common area. Kohls has ignored communication and has not fixed the pavement by walkway.

This is a review for the wonderful service Rebecca gave to my mother-in-law who is elderly and…read morelegally blind. Seeing Rebecca in the aisle I asked her where the bath rugs were. She walked us over to them, and started talking to my MIL. Rebecca showed her the rugs in the white and tan colors, told her the sizes, and checked the prices. She spent time with us, was very pleasant and not rushed. Rebecca definitely gets Kudos from us. We also appreciate that 20% off coupon I found on my phone app.

I really like Eddie Bauer, it's a store that you need to visit at different times of the year. I…read morecouldn't find what I wanted or needed.

The person that helped me with a return was professional, quick and very helpful. I didn't think he…read morecould find the right size and style, it the perfect pair was in the back. Worth the drive.

Used ACT for my wedding party suits (2021) and everything worked out fantastic. I would definitely…read morerecommend. The manager I worked with was out of the Mentor OH location, Kevin Guzik. He was very on top of every aspect of business. He was prompt, polite, efficient, and genuine throughout the whole process. He was very welcoming to my guests and made sure each person knew exactly where to go when picking up/returning fitted product. Suits were very good quality and arrived on time. His attention to detail was impeccable. Overall, working with Kevin was a great experience and I would recommend using him and ACT for all your event attire needs.

The staff was super helpful. They helped with outfits and…read morekept checking to see if I need help. Clothes are good quality. They may seem more expensive but they usually have promotional coupons.

I went into Torrid the other day to find some new clothes as I have lost weight and I dealt with…read moretwo girls who were absolutely awesome !!! Tabby and Michaela were beyond helpful and so fun to be around. I had a wonderful time, they were both so cheery and beyond friendly. They were honest and kind/ I definitely will be returning here. Thank you for an awesome experience and a new wardrobe :-)

Yasna completed the dress for my son's wedding and the time we and beautiful job! Thank you,…read moreYasna!

The customer service was very lack luster, I felt as if I was an inconvenience when I asked for a…read morepair of pants to be hemmed, a comment was even made that alluded to they typically do wedding gowns. I was told they would call when my pants would be done, weeks had gone by and nothing. I stopped by, since I was in the area, asked if my pants were ready, she asked did anyone call me, I said no, she asked my name, and I found out they didn't even start on them. I then asked when can I expect them being hemmed, she gave me a date, said they would call, of course they didn't, so I gave them some weeks. Stopped by and they were done, but guess what..........they only take cash. Came back a few days later with cash, got my pants but felt I was over charged for the work they did. Not a fan of this place, the customer service is nonexistent, the price for small jobs is asinine, and the work was just ok.

I came to have my wedding dress altered here prior to my wedding in June 2023. Their policy is to…read morehave 3 in-person fittings prior to the date of the wedding. At my first fitting, we discussed changes to the dress and pins were placed throughout from top to bottom. I also got a price estimate at $740 including an itemized breakdown of all the costs, and agreed to this price. When I came for my second fitting a few weeks later, only the bust was altered, and the majority of the dress had not been worked on. All the pins on the bottom were gone. They apologized and said they had "forgotten" about it. All the pins had to be re-placed which took a long time. I asked for an additional fitting as well, because the second appointment was unfortunately a waste of my time, which they obliged to. At the third fitting, the dress was becoming more fitted, except the bust was a bit too tight. They said they would loosen it up just a bit. I picked up my dress one day before the wedding. H At this time, I was told to pay $840, which was $100 more than the quoted price. In all of my fittings throughout 6 months, the price increase was never mentioned to me. They said the price increase was because there was work required than initially expected. Unfortunately I did not have a choice but to pay what they demanded, otherwise they would hold my $2000+ dress hostage. I find this to be an extremely shady business practice. I tried the dress on the morning of my wedding, and was shocked at how extremely loose the bust was. When I looked down, I could see so much of my boobs. I was uncomfortable throughout my wedding day as the dress felt so insecure at the bust. Going from way too tight, to way too loose, showed me that the alterations here are very haphazard. I had no time for an additional alteration and unfortunately trusted them to make the micro-adjustments based on their expertise. Overall, because of the poorly altered bust, "forgetting" to alter half the dress, and the extra charge out of left field before my wedding day with no notice, I unfortunately cannot give them a higher rating than 2 stars.

This boutique is full of gorgeous, beloved pieces! I had a blast trying on unique dresses and…read moreaccessories to create my wedding look, and I walked out a divine vintage fur stole. There is truly something special for anybody and everybody in this collection.

Coming to Vera's was the best thing we could have done! My family and I have been looking for…read moremother of the groom dresses for months. We finally found the perfect one! Thank you to Vera for being so kind and always finding the BEST designs to choose from! There is definitely a lot of inventory in store and many sizes and colors to choose from. You made my family feel incredibly valued by your excellent customer service and it is more appreciated than you may know! Anyone looking for amazing dresses with great quality and pricing, go here! You will not be let down! Christee was very helpful at the end of our experience with some great information and helpful tips. Thank you all so much!

Good service but they didn't have the types of dresses I was looking for. Great store for prom type…read moredresses.