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    Torrid

    2.0 (3 reviews)
    Open 10:00 am - 9:00 pm

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    6 years ago

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    8 years ago

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    7 years ago

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    Windsor

    Windsor

    (7 reviews)

    Amazing customer service, Dj was absolutely amazing. My daughter felt a little insecure due to the…read moreweight she had built over quarantine but she really was able to bring the confidence out in her. I will definitely be back next year for our second daughter prom! Not only dj but the lady at the cash register was great as well overall best customer experience I had in a while thanks again Dj!

    I went into Windsor looking for summer clothing for a cruise I'll be going on in December. They…read morehave a huge selection of clearance items and right now they're all 50% off the clearance tag. I had more clothes than I could carry so I asked for a fitting room and I had the pleasure of being assisted by a girl named Rebecca. She was so kind and knowledgeable about all of the clothing in the store. There were some items I found on clearance and she would say to me "hold on we have the matching top for that" (I love matching)! My sister wasn't there to tell me how I looked in the things I was trying on, but Rebecca replaced her flawlessly for the afternoon I spent shopping in there. She was so honest with me, and believe it or not there were a few outfits she told me just didn't look right. I think it's really hard to find clothing store employees who don't just say everything looks good on you. My respect for this store has increased greatly based on the interactions I had with this girl, she really is an asset to the company. If you ever walk in there make sure to ask for Rebecca she knows her stuff. (Me in a dress I got) ^

    Plato's Closet Mentor

    Plato's Closet Mentor

    (13 reviews)

    Prior to visiting the store I researched it after being told about it from a coworker. I read all…read morethe brands they take and made sure that most of my items I packed were those brands besides a few things. I first visited the store on a Saturday around 6. I was told they were out of cash and to come back tomorrow around 11 when they open. Before I left my house the next day I called and asked if they had cash they said no the banks are closed they can't get cash. (Makes sense) They said to come Monday or Tuesday. Monday I go and they tell me to fill out the yellow paper, provide ID and leave my stuff. I ask them the process of everything because what do you mean provide ID and leave my stuff. They say we need your Id number for in store paperwork which made me feel very uncomfortable as I didn't see any signs or anything online asking for that. However I proceed to fill it out. I then ask what's the next step after leaving it. (This should be explained upon Initial contact without me asking) I make it down and back one aisle before they tell me they can't take anything because it's more clothing made for women versus teens. Now I have a huge basket of clothing, there's no way the young lady made it halfway through my basket. I had about 10 dresses that could be used for homecoming, graduation etc. What's even more confusing is I had champion, Nike, lulu, Michael Kors, Fashion Nova, Adidas etc. I also had a lot of SHEIN which she said they don't take yet it's listed on the website. Now I know I'm not a teen but I work at a high school and what the kids wear there on a daily is what I wear on my days off ! The whole interaction and communication just wasn't professional nor comfortable.

    Their clothing selection is dismal and it's so packed together that you can hardly even look at…read moreanything. The people that work there don't pay any attention to the customers don't offer help or ask if you're looking for anything in particular they just gossip up at the front of the store. Also, they pay no money for clothing. They'll give you $.30 for a $200 pair of jeans. It's almost criminal.

    Torrid - accessories - Updated May 2026

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