Amazing customer service, Dj was absolutely amazing. My daughter felt a little insecure due to the…read moreweight she had built over quarantine but she really was able to bring the confidence out in her. I will definitely be back next year for our second daughter prom! Not only dj but the lady at the cash register was great as well overall best customer experience I had in a while thanks again Dj!

I went into Windsor looking for summer clothing for a cruise I'll be going on in December. They…read morehave a huge selection of clearance items and right now they're all 50% off the clearance tag. I had more clothes than I could carry so I asked for a fitting room and I had the pleasure of being assisted by a girl named Rebecca. She was so kind and knowledgeable about all of the clothing in the store. There were some items I found on clearance and she would say to me "hold on we have the matching top for that" (I love matching)! My sister wasn't there to tell me how I looked in the things I was trying on, but Rebecca replaced her flawlessly for the afternoon I spent shopping in there. She was so honest with me, and believe it or not there were a few outfits she told me just didn't look right. I think it's really hard to find clothing store employees who don't just say everything looks good on you. My respect for this store has increased greatly based on the interactions I had with this girl, she really is an asset to the company. If you ever walk in there make sure to ask for Rebecca she knows her stuff. (Me in a dress I got) ^

This store is so well run, Cassie (the manager on duty) was not only professional but incredibly…read morecourteous. She went out of her way to make sure to take of all my issues and was incredibly patient while doing so. She was taking customers while this was happening and engaging each one as if they were friends. To have a retail manager take the time to help me, assist others and be so professional was such a wonderful surprise. THANK YOU. I will certainly be back again.

This review is for the store in Chagrin Falls; I do hope this is owned by the same person…read more Such a sweet shop. Lots of unique clothes for young women and, as Darlene said, "seasoned ladies." Darlene is a delight, the Aunt of the store owner. I love boutiques that offer items not found elsewhere. The price points are also good--makes you want to buy more. I found a very cute top that will be a staple. The dressing rooms are adorable and the store is very cute. I will definitely go back when in town.

Ok- absolutely love this place. The most hospitable staff that makes the shopping experience SO…read morewonderful!!! I really appreciated the genuine kindness of the people that work here and made me feel so excited to shop!! Definitely recommend shopping at both the Willoughby and chagrin falls locations (and they have the best Black Friday deals ever!!!!)

I have several kids so I live in jc penny. Sometimes they have great deals and then they have…read morefaulty advertising like the 1 cent sale where they just mark up the price of items lol. All and all a great place to shop for everyday kids clothing.

I am very disappointed. I went to Penney's to find a Cleveland Indians t-shirt for the wildcard…read moregame on Wednesday, October 2nd. I was happy that they had a few shirts (this is why they got 2 stars). They were good quality and on sale for 20% off of the JC Penney price of $35.00. I thought I was getting a good deal. When I got home I noticed the JC Penney price tag was over the original price tag so I peeled it off. The original price was blacked out. I peeled the original price tag off and I could clearly make out the price. It was $28.00. They marked up their prices and then discounted for the sale. The total came out to be the original $28.00. I wish I would have gone to Dicks Sporting Goods and got the same exact shirt on sale for $22.40. I would be very cautious buying items on sale if there is a price tag over the original sticker price. You may find that JC Penney is over charging you.

Prior to visiting the store I researched it after being told about it from a coworker. I read all…read morethe brands they take and made sure that most of my items I packed were those brands besides a few things. I first visited the store on a Saturday around 6. I was told they were out of cash and to come back tomorrow around 11 when they open. Before I left my house the next day I called and asked if they had cash they said no the banks are closed they can't get cash. (Makes sense) They said to come Monday or Tuesday. Monday I go and they tell me to fill out the yellow paper, provide ID and leave my stuff. I ask them the process of everything because what do you mean provide ID and leave my stuff. They say we need your Id number for in store paperwork which made me feel very uncomfortable as I didn't see any signs or anything online asking for that. However I proceed to fill it out. I then ask what's the next step after leaving it. (This should be explained upon Initial contact without me asking) I make it down and back one aisle before they tell me they can't take anything because it's more clothing made for women versus teens. Now I have a huge basket of clothing, there's no way the young lady made it halfway through my basket. I had about 10 dresses that could be used for homecoming, graduation etc. What's even more confusing is I had champion, Nike, lulu, Michael Kors, Fashion Nova, Adidas etc. I also had a lot of SHEIN which she said they don't take yet it's listed on the website. Now I know I'm not a teen but I work at a high school and what the kids wear there on a daily is what I wear on my days off ! The whole interaction and communication just wasn't professional nor comfortable.

Their clothing selection is dismal and it's so packed together that you can hardly even look at…read moreanything. The people that work there don't pay any attention to the customers don't offer help or ask if you're looking for anything in particular they just gossip up at the front of the store. Also, they pay no money for clothing. They'll give you $.30 for a $200 pair of jeans. It's almost criminal.

The Staff is always happy and pleasant to me, they are sensitive to the fact that I am a Guy…read moreshopping for a Woman without making me feel inept. From $10.00 to $100 I am always treated exceptionally well. From casual to cocktail and play to professional, this boutique has it all. Thanks Blank Boutique.

From the owner: We carry Natural Life, Sugarlips, Finchberry, Vinrella and many other unique brands. We stock a…read morelarge quantity of local and Made In USA gifts. We never order the same clothing twice and our goal is to make every product unique. This makes for a great place to find that special gift you know they wont have or get anywhere else!! Voted Best Boutique in Lake County 2022 Let us give you a complimentary color match and style suggestion. Stop in and give it a try just for the fun of it!! You may be surprised if you go into it with an open mind. It will change your day if you allow yourself to feel confident in what you wear and HOW you wear it.

"Great Lakes Mall" as a kid and young adult this was the place to be. It was big and had everything…read moreyou could want. It was always clean and nicely decorated. And perfectly located in Lake County. Unfortunately, most of the malls are gone now. I think there are only 2 or 3 left... and they're struggling. Well today brought back lots of memories... good ones. I realized I really enjoy strolling around the mall environment. I heard malls might be coming back. Gen-Z seems to like them. I really hope so. That would be great. Everybody go visit your local mall. Support them and keep them alive. Someday I'd love to be able to give them a 5 stars.

I went to icing since it's the only one left in the region and they were able to open my belly ring…read morethat I bought a year ago I could not open - I bought a few more navel rings at hot topic and Spencer's with savings deals and coupons. My friend really enjoyed a store across the way called Gio. We stopped at this Asian mart by the restroom and grabbed some snacks. I thought it was expensive... I won't be stopping there again! But she sold bubble tea there.

If you like the thrill of the hunt for the random amazing bargain this is certainly a good hunting…read moreground. As with all bargain hunting it is hit or miss but that is part of the fun.