Tailor shop is gross and dirty. Overcharged for a straight hem on a dress - I suspect because it…read morewas my teenage daughter who brought it in and they could take advantage and overcharge. The dress wasn't ready at 430pm on the day it was promised. Had to wait for them to rush and complete it. And then they dropped the hurriedly pressed dress on the filthy floor in front of me. They didn't even cover the dress in a plastic bag AND they kept my velvet hanger and gave me a junky plastic one. Trashy joint.

K&G left a gapping hole in my suit when I brought it in for alterations. I was satisfied with…read moreservice at first until I came home and saw that there was hole in my suit the day before an important interview. I came back today to express my disappointment in the service and an employee at the register named Karen informed me that she couldn't assist me as the alteration company in the back of store was a different company and she could not return my funds for the mishap. The employee was very dismissive and unhelpful. Safe to say that I will not be returning as it seems they couldn't care less about the needs of the their customers and their satisfaction with the product. Step it up! This place used to be nice but I'd rather spend my hard earned money elsewhere.

Had a makeup appointment at this Nordstrom and got there a little early to do some browsing around…read moreand wouldn't you know it, I landed in the shoe department lol. Great selection of shoes and sneakers and the customer service was on point (as always). My makeup appointment with Lola was AMAZING so it was overall a great trip to Nordstrom.

The customer service at Nordstrom is excellent! I came for an online order pick up. I was told I…read morehad til 4/12 when I called. Apparently if it expired on 4/12, it gets put back that morning. The sales associate at the pick up was super nice and apologetic. She went into the store to look for the dresses on the racks and she found them! Rose another sales associate was also very nice. She set me up in a dressing room. She also had the tailor come for alterations. Anna, the tailor, was amazing! She was able to alter the top part of the dress to fit better. She explained the process of payment. If you purchase items at Nordstrom, there is a free tailoring service! You pay with your Nordstrom card then receive the amount in Nordstrom Notes. You do have to use the notes at Nordstrom, Rack or online. At almost $100 for the alterations, I'm happy to have the $$$ to treat myself! The store is bright, clean and has nice displays. The dressing rooms were also clean. Bathrooms for women are in the second level.

Selection and value are great! And the chirpy, wisecracking cashier was bearable until I put my…read morepurse on the counter to get out my wallet. "Oh, looks like you need a new purse. We have a nice selection of purses here." Spoiler: I did not look at the store's purportedly nice selection of purses. I left feeling sorry for management because it's so hard to weed out rude idiots during the hiring process. No amount of coaching will fix someone who thinks it's a great sales tactic to be insulting. Sorry, Nordstrom Rack. I get it, I manage people too, and it sucks. ​

Was here in Cherry Hill and was selling a shirt on their rack from SHEIN! double the prices way to…read morehigh!

The store was very clean and nicely organized and the person in front was kind to greet. However…read morethe lady named Sofie was extremely unpleasant demonstrating a level of entitlement. Very unhelpful and seemed to be rudely directing the staff. Wouldn't come in on a day she is there.

From the owner: Visit Alo Cherry Hill Mall to experience an elevated wellness brand with studio to street clothing,…read moreyoga gear and luxury performance skincare.

I generally make it a rule not to be tempted by the "big" sales, to wait til after the holidays to…read moreget anything for myself. I believe I generally do a good job of focusing on others during the holidays. LOL. But the GM Kevin, made it really hard to do so this past holiday season to walk on by. I didn't make it easy for him as I perused the store with my set goal in mind. I gave my stock answer, "just looking", when I wanted to be left alone which was respected. I did have a general question about the availability of a particular shirt color and size and from there it snowballed into a much bigger purchase than I initially expected to spend. LOL. There was a jacket I had seen and wanted online but I thought it was sold out entirely, but Kevin said "oh yeah we have it in the size you want". It seemed like his brain was hooked directly into the BB database, and had the current stock information because it seemed like within two mins he pulled everything up on his register and logged into my rewards account and before I knew it, my credit card was out and the jacket would arrive in 2 days. LOL. There is a sea of retail outlets that employ help that just focuses on taking merch out of boxes and folding them onto a table. Every now and then they goto the back to see if there is more of a particular size, but they don't know anything about what they are peddling. It's nice when the help is experienced and knowledgeable about their product. It's nice when the staff shows some competency in getting the customer what they want and getting them on their way quickly especially during the holidays. This is a new Brooks Brothers store and I've got to say BB has a real gem in the store manager Kevin. The work that he's doing on social media to build up the brand on instagram is also impressive. If you want an old school experience, visit this BB store and ask for Kevin!

From the owner: As America's oldest retailer, Brooks Brothers has been designing and innovating classic American…read moresportswear and tailored clothing for over 200 years. The inventor of the iconic Oxford Cloth Button-Down shirt, and famous for the finest suits, dress shirts, and chinos, Brooks Brothers is committed to providing an exceptional online and in-store experience. Our store experts are always available to outfit you for all of your special moments.

Ed and his team are personable, knowledgeable and most importantly for my husband, detail oriented…read more Not only is Ernestos the only place my husband and the men in our family shop but we had our entire wedding party fitted there. Each person with a different shape and unique desires that Ed managed to bring together seamlessly. Ed helped us choose everything from fabrics and colors down to the threads and accessories. Each detail was personalized and meaningful for our wedding. The group looked handsome, timeless and despite the 104 degree weather, comfortable too. On top of the flawless designs you see below in the pictures, every stop at Eds is like visiting a family member. You're greeted with a beverage of your choice and pampered through the duration of your stay. From the young man at the front to the tailor behind the scenes, there are not enough words to express our gratitude!

Best custom clothier in the tri state. Super transparent. Takes the time to make sure everything is…read moreright and goes through every option with you. I have now purchased Multiple suits, shirts and much more from Ernesto's and have been so spoiled I don't know if I would be able to go anywhere else.

I was in the Cherry Hill Mall NJ Hugo boss today trying to return an article of clothing (at about…read more6/30pm). I explained to the gentleman who greeted me that I have a return, have the card it was purchased on but do not have a receipt. He stated I would need to speak with the store manager. The manager is tall, thin and bald. Before I can even complete my sentence he said "no, bye" I was almost certain I was in a respectable establishment and not on the street. It wasn't so much that he was unable to return the item, it was the poor attitude I received. When I asked his name he said verbatim "I'm not going to give it to you, I don't want your business, I don't want you wearing the brand, get out of the store" I'm a professional, I head a customer service department and this is not how one should conduct business. I was not rude, I'm not a fan of rude customers nor do I believe in "the customer is always right". However, this man was on attack mode. I did view the website and it reads "If you do not have your order receipt, your return will be processed for the current price of the item on the HUGO BOSS online store and receive HUGO BOSS store credit." I also chatted with a representative on and she stated that I could return without a receipt. I'm appalled at the audacity of your store manager. The thought that he can get away with treating customers this was is extremely upsetting.

I called the store and Mike picked up... first off, SUPER friendly guy! I had some questions about…read moreshopping for my husband and he answered ALL my questions. He ended up connecting me to the manager Zoe and she was an absolute doll. My husband loves the store and he had got shirt there that I accidentally stained :( she told me exactly how to get it out and if I wasn't able to get it out then they would figure something out to help me! Thankfully I was able to get the stain out!! AMAZING people they were so so kind!!

first thing first, i shouldn't give them 1 star when customer service was bad. Called in way before…read moreif needed appointment for to get measurements for senior prom tux and said no.. Went the store, no greetings whatsoever .. no one approached to ask if needed help.. People going in and out they helped them first while we still waiting.. We talked to someone and yet no one still helping. It's ridiculous how they lied on the phone vs in person helping out others before people waiting "or has been waiting +30 min .. NEVER RECOMMEND TO COME HERE

Walked in and had no idea what to get. Jose made sure I walked out looking like an entrepreneur…read more Good people all around at this location. I would say make an appointment and dont just walk in.