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Recommended Reviews - Old Navy

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4 months ago

Helpful 19
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7 years ago

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7 years ago

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13 years ago

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12 years ago

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7 years ago

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9 years ago

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13 years ago

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11 years ago

Good prices but everything is all over the place very messy and disorganized no type of customer service.

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8 years ago

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13 years ago

Their styles are Brady Bunch-esque and hideous in my opinion but they are cheap

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11 years ago

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Ask the Community - Old Navy

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K&G Fashion Superstore - Hole in my suit

K&G Fashion Superstore

(13 reviews)

$$

K&G left a gapping hole in my suit when I brought it in for alterations. I was satisfied with…read moreservice at first until I came home and saw that there was hole in my suit the day before an important interview. I came back today to express my disappointment in the service and an employee at the register named Karen informed me that she couldn't assist me as the alteration company in the back of store was a different company and she could not return my funds for the mishap. The employee was very dismissive and unhelpful. Safe to say that I will not be returning as it seems they couldn't care less about the needs of the their customers and their satisfaction with the product. Step it up! This place used to be nice but I'd rather spend my hard earned money elsewhere.

You dress good...you feel good. K& G Mens Store, which I have frequented many times before and this…read morevisit did not disappoint. Heres my review of K& G... Positive: Great store...great location. As you enter the store, you can see that it offers a variety in casual and professional dress for mens clothing. On one particular visit, was able to get sized for shirt and pants. It was free and complementary to get my son and I sized for shirt and pants size. I noticed that it also had mens s, which oddly enough I was in great need of one. Great selection if watches the store had to offer including Fossil, Kenneth Cole to name a few of the more popular and well known. My price for my watch you may ask? $30 for ny Kenneth Cole watch my friends. I LOVE it! Will be going back real soon to purchase another one. Cologne, body spray, dress sicks and shoes, Kangol hats, casual wear. This store has everything for reasonable prices. Very happy to have a source to go to for mens clothing where I can go to at any time. Negative: Cherry Hill location us not too bad a distance from my residence. Its worth the trip. Overall Rating: 5

Brooks Brothers

Brooks Brothers

(1 review)

I generally make it a rule not to be tempted by the "big" sales, to wait til after the holidays to…read moreget anything for myself. I believe I generally do a good job of focusing on others during the holidays. LOL. But the GM Kevin, made it really hard to do so this past holiday season to walk on by. I didn't make it easy for him as I perused the store with my set goal in mind. I gave my stock answer, "just looking", when I wanted to be left alone which was respected. I did have a general question about the availability of a particular shirt color and size and from there it snowballed into a much bigger purchase than I initially expected to spend. LOL. There was a jacket I had seen and wanted online but I thought it was sold out entirely, but Kevin said "oh yeah we have it in the size you want". It seemed like his brain was hooked directly into the BB database, and had the current stock information because it seemed like within two mins he pulled everything up on his register and logged into my rewards account and before I knew it, my credit card was out and the jacket would arrive in 2 days. LOL. There is a sea of retail outlets that employ help that just focuses on taking merch out of boxes and folding them onto a table. Every now and then they goto the back to see if there is more of a particular size, but they don't know anything about what they are peddling. It's nice when the help is experienced and knowledgeable about their product. It's nice when the staff shows some competency in getting the customer what they want and getting them on their way quickly especially during the holidays. This is a new Brooks Brothers store and I've got to say BB has a real gem in the store manager Kevin. The work that he's doing on social media to build up the brand on instagram is also impressive. If you want an old school experience, visit this BB store and ask for Kevin!

From the owner: As America's oldest retailer, Brooks Brothers has been designing and innovating classic American…read moresportswear and tailored clothing for over 200 years. The inventor of the iconic Oxford Cloth Button-Down shirt, and famous for the finest suits, dress shirts, and chinos, Brooks Brothers is committed to providing an exceptional online and in-store experience. Our store experts are always available to outfit you for all of your special moments.

Hugo Boss Store

Hugo Boss Store

(7 reviews)

I was in the Cherry Hill Mall NJ Hugo boss today trying to return an article of clothing (at about…read more6/30pm). I explained to the gentleman who greeted me that I have a return, have the card it was purchased on but do not have a receipt. He stated I would need to speak with the store manager. The manager is tall, thin and bald. Before I can even complete my sentence he said "no, bye" I was almost certain I was in a respectable establishment and not on the street. It wasn't so much that he was unable to return the item, it was the poor attitude I received. When I asked his name he said verbatim "I'm not going to give it to you, I don't want your business, I don't want you wearing the brand, get out of the store" I'm a professional, I head a customer service department and this is not how one should conduct business. I was not rude, I'm not a fan of rude customers nor do I believe in "the customer is always right". However, this man was on attack mode. I did view the website and it reads "If you do not have your order receipt, your return will be processed for the current price of the item on the HUGO BOSS online store and receive HUGO BOSS store credit." I also chatted with a representative on and she stated that I could return without a receipt. I'm appalled at the audacity of your store manager. The thought that he can get away with treating customers this was is extremely upsetting.

I called the store and Mike picked up... first off, SUPER friendly guy! I had some questions about…read moreshopping for my husband and he answered ALL my questions. He ended up connecting me to the manager Zoe and she was an absolute doll. My husband loves the store and he had got shirt there that I accidentally stained :( she told me exactly how to get it out and if I wasn't able to get it out then they would figure something out to help me! Thankfully I was able to get the stain out!! AMAZING people they were so so kind!!

Men's Wearhouse

Men's Wearhouse

(32 reviews)

$$

This review is primarily for the Tuxedo Rental service…read more So a friend had asked me to be a groomsman in his wedding. He selected his outfit online and sent invitations to all of us that would be involved to go in and get measured. One guy was in California, I was here in NJ, and the rest were in other areas of Pennsylvania. No one went to the same store. I was helped by Delisia, who quickly found my wedding party, reviewed what I was getting, get out a 'test tux; for me to try, tweaked up my measurements, and sent me off with a pick up receipt in about 15 minutes. Two days before the wedding I returned, picked up my tux, and headed off. On the wedding day, the tuxes all matched perfectly, fit fine, and everyone was happy. Quite a service they provide. The only downside is the tux has to be returned the next day, which, after a good wedding, can be a painful chore. But the return process took literally all of two minutes, so tolerable even with post wedding hangover!

first thing first, i shouldn't give them 1 star when customer service was bad. Called in way before…read moreif needed appointment for to get measurements for senior prom tux and said no.. Went the store, no greetings whatsoever .. no one approached to ask if needed help.. People going in and out they helped them first while we still waiting.. We talked to someone and yet no one still helping. It's ridiculous how they lied on the phone vs in person helping out others before people waiting "or has been waiting +30 min .. NEVER RECOMMEND TO COME HERE

Old Navy - menscloth - Updated May 2026

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