Not the best Old Navy by far, but yes, I do shop here occasionally because it is somewhat close to my home and I do find the occasionally score ($3 Christmas PJs; yes please!). Sometimes a gal has to settle, and even process her anger, when she's in need of a little retail therapy! ;)
This is an averaged sized ON and they do manage to keep the inventory at max capacity; however, because it is the only Old Navy anywhere close to the area they do tend to run out of the most common sizes first. Particularly with women's clothing...unless you happen to go in right when they've put out a new item...you will find several racks with only x-small and xx-large sizes left. :(
There is typically a large clearance section as well, but it is always SO unorganized that I rarely have the patience to dig for a bargain. And, it seems like Old Navy's prices for their marginal quality clothing has continued to rise an rise over the past few years. Gone are the days of plentiful clearance garments for under $5...unless you're in the market for a Day-Glo pink tank branded with "South Beach" on the front, then you go girl!
With the exception of the clearance section, the store is pretty tidy; however, good luck finding any sales staff on the floor. There's rarely anyone manning the fitting rooms, and if you need to use the ladies room - hold it! Trust me! I've been in truck stops that have cleaner restrooms...seriously DISGUSTING! From top to bottom, does not look like it has been cleaned since the store opened several years ago! I've called a couple of times and informed a manager, but nothing had changed the last time I popped my head in. Eww! Just no!
And then there is the check-out process.......wait..........wait......the SLOWEST ever!!! I have waited (not so patiently) 20 minutes in line more than once. I mean, I had just spent all my time shopping and trying on crap, so what's another...nah, maybe I should have just thrown my choice goods down, stepped out of line, and left the store like I've seen several people do in the past, including during last night's visit.
Last night there was one register open, with a very fragile looking girl named Abby working the register literally at a snail's pace. I can't move that slow even when I try. Three people in front of me, and six more behind quickly stacked up. After seeing everyone, including me, getting very frustrated, my husband was proactive and somehow found a manager who quickly came up to open another lane while asking Abby "did you call for backup?" Abby, "No, um, well, I mean, yes." Manager, "Oh, I didn't hear you." Not so pretty little liar picked up her step in a snap!!! I couldn't help myself, on my way out I felt inclined to inform said manager about Miss Abby's bold faced fib. So, yes, that was me...
Overall: Old Navy, regardless of any location, is a great store for cheap flops and cute sandals. Clearance items are the way to go if you have the time and patience. If visiting this store, avoid getting in Abby's line - if she still works there...and go pee pee somewhere else. For. Real. read more