1. Old Navy

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    Austin, TX

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    Old Navy

    2.9 (46 reviews)
    Open • 10:00 am - 9:00 pm
    Updated over 3 months ago

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    This years Jingle Jammies (Thing One and Two being silly).
    Courtney B.

    I know I will get nasty grams for this review... BUT I don't care :) I rarely shop at Old Navy, although their clothes can be comparable to almost any other stores clothing of similar style (with a slight difference in quality). Generally, Old Navy positions itself as value brand with styles and fit that are comparable to higher end retailers clothing. Their nationwide scale means they can have huge production runs of their clothing styles, and they may even own or be invested in their factories (class dismissed). All that aside, I believe that the vast majority of items here much like Khol's are often not worth the price point because of the quality or lack thereof of products provided. Therefore, this three star rating should not come as a surprise. The last item I purchased here was Jingle Jammies for the kiddos and I. We get new ones each year to take holiday photos in. The jammies I purchased this year seem to have taken a major decline in quality from last year. Based upon this last purchase, I am not sure that I would purchase from this retailer in the future. Sorry, not sorry!

    Hello from the longest checkout line ever! Ok not the longest but pretty long for 7pm on Black Friday.
    Sarah M.

    Clothing stores like Old Navy are hit or miss. Lately Old Navy has been quite the hit for me. Employees here are super helpful. I found a shirt that was in the wrong spot and they found the right size for me when I asked. They have great sales and I have managed to leave the store with a decent amount of items (5-6) for under $75 or so. That's pretty good. I'd never shop here without a sale or coupon just because I'm always looking for a good deal but that's pretty easy to do here since they always have sales. Download shopkick and you can get points just for walking in here as well as purchases if you connect your cc and the points can go towards gift cards for more shopping!

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    10 years ago

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    16 years ago

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    15 years ago

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    9 years ago

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    12 years ago

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    10 years ago

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    Page 2 of 2

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    Review Highlights - Old Navy

    “Clearance signs clearly marked the items, and most had a good variety of sizes from which to choose.”

    Mentioned in 5 reviews

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    J Crew Factory

    J Crew Factory

    2.8(9 reviews)
    0.0 mi

    Most people think of the San Marcos and Round Rock, TX outlets when they're looking for outlet…read moreshopping. What many do not realize is that we have our own outlet destination right here in Northwest Austin. It is located inside the Gateway Shopping Center. You will find outlet stores like J.Crew Factory, Nordstrom Rack, and the recently closed Saks Off 5th. Anyone who knows me knows that shopping bargains and discounts are my love languages. And for seasoned bargain hunters like me, the Fourth of July is one of the best shopping weekends of the year, offering incredible prices and a wide selection of merchandise. Labor Day sales generally may be even better, but by then much of the best inventory has already been picked over. So naturally, I headed straight to J.Crew Factory outlet, my favorite place for a little retail therapy. Deals were everywhere I turned. I snagged several items at 70% off the ticketed price...yes, the ticketed price and scored a couple of linen shorts at deeply discounted prices as well. Also, the J Crew staff were very helpful with several associates asking me if I needed help. One person even walked me to the linen shorts section. All things considered, I would say it was an above-average shopping adventure for me. I left with some great finds, a few wardrobe additions, and the intrinsic satisfaction that only a successful bargain hunt can bring.

    Every single member of the staff in this store is racist. I mean every single. One person is…read moredesignated to welcome people in the store, standing in front and he "selectively" welcomes people in based on their color (Caucasian) only. I am Indian and another Indian walked I after me separately and none of us were welcomed in. But, every single white person/family before and after me were welcomed. Isn't this Austin? And aren't we liberals accepting everyone. If I can have respect for all the gay associates working in this store then why can't they reciprocate. Mediocre store with below average service and behavior. Choose other location or just go to Old Navy next door as they carry the same exact things with same quality, if not better and for a 1/3 price. ***all the other 1-star reviews are recently, within past 6 months or less. This SHOUTS change of management and/or staff, a total disaster.

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    Old Navy - menscloth - Updated October 2026

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