For me, this place had its pros and cons.
I've been here at least twice now, once for a business conference, and more recently for an overnight stay.
The buffet food for the conference - for both breakfast and for lunch, were great. Lots of choices, good tasting, and there was easily enough for all.
Nice setting, easy to get to by local transit (get off at Old Mill station, and then walk brief minutes to the Inn). There's free parking for those who drive.
~~~
More recently, I was there for an overnight stay - thanks to a romantic package deal offered by Jaunt.ca. T'was the season to splurge, and I had impressions of how awesome this offer would be. I expected the deal to be worth at least the value it boasted.
* room and setting:
In some ways it was its cha-ching. The room itself was spacious. The setting came with charm. It was very comfortable being in the space, and we were transported from our everyday Toronto grind - which forms part of the Old Mill's success.
It's an inn that aims to "Wow" their guests, or so the letter from the Manager claims (found at the front of the Information binder). Human resources will need to hone in on hiring exclusively Service-oriented employees, to get that Wow reputation.
Service from Front-desk reception, namely Shawn, has been consistently excellent. He listened sincerely to what I said or requested, so there were never any moments of confusion to be had. Even his phone manners have been steadily useful and efficient.
* amenities:
were okay. They replaced the inclusion of shower gel for this hand and body foam soap. As an occasional spa-goer, I personally opted to forgo washing anything but my fingertips with this ultra-foamy soap. I can't imagine putting something so chemical onto my face or other delicate areas.
* Romantic details, and Package:
Loved walking in to a room that was just set up, comfortably warm in temperature, with soft FM jazz music, dimly-lit candles. A bottle of 2010 "Reserve du Vieux Moulin" white Chardonnay wine, chocolate "pearls", and a small bottle of bubble bath was included.
"Valid for a Luxury King Room with Fireplace and
Jacuzzi tub for two, Romantic Package including
candles, bubble bath, wine and chocolates upon
arrival, 50% discount voucher for Toronto Adventures
valid for snow shoeing or cross country skiing at
Humber Trail, late checkout at 2pm (based on
availability), complimentary premium breakfast for
two, complimentary parking."
The fireplace was electric. Hit a light panel... and it switched off. Still, nice to have in the room. The tub was fun, but when I read Romantic Package, and worse - when I went to their website to click on some products in their Store, I associated the two and assumed that we'd get something more substantial than a small bottle of bubble bath. As for the chocolates, being a chocoholic, my mouth mentally watered at something that our teeth could SINK into. I was disappointed that the chocolates turned out to be... small tiny chocolate "pearls". If anything, these tiny pearls stuck or sunk into the crevices of our teeth. There was nothing, imo, sexy or sensual, or even romantic about these tiny chocolates. I would suggest even 3 truffles instead of these pearls. Something worth sinking our teeth and appetites into.
* Entrance:
We arrived past 5 pm, which limited our visibility into the building. We parked in the lot, and then meandered in the dark to the nearest entrance - which ended up belonging to the Restaurant's. This lead to a long and twisty path to finally reach the Front Desk. Manager: More signage, please! (see also Heather B's version - from Nov. 15/11, where she also comments on this place being like a "bloody maze"). The exit, in daylight, was 100% more straightforward.
* Showerhead:
Lovely showerhead. Good pressure. I always notice good water pressure, and expect it at reputable inns/hotels.
*Breakfast:
See above description of the Package details. "Premium" breakfast was disappointing - we were expecting something more elaborate with warm eggs/open coffee/bacon/sausages. Basically, what we've become used to after frequenting upscale downtown hotels. Instead, we ate in the Terrace, and had a "modest" selection of small bowls to pour cereal into, small cups to pour juice into, an assortment of soft-crusted breads or croissants.
*Sleep Quality:
Their King sized "King Coil" mattress was definitely comfortable. Rough quote was for a reasonable $1000/King-sized mattress.
Their curtains also effectively blocked out any morning daylight.
(side note to fellow occasional insomniacs: some rooms come with lamps only beside our beds. I woke up around 5 or 5:30 am. Couldn't sleep, but didn't want to disturb anyone, or hang out in the bathroom).
I'd go again someday, for a different package, though. Maybe this one:
http://www.oldmilltoronto.com/rooms-suites/getaway-packages read more