This hotel was located in an amazing area, super close to CN tower and the aquarium, as well as the…read moreconvention center. The rooms were nice and the cleaning staff were super great. This was a very good hotel overall.

I stayed at the Delta Hotels Toronto for a work trip earlier this month. The work conference I was…read morethere for was at the Metro Convention Centre so it was a short walk to the conference each day. I thought this hotel is at a great location - close to not just the Metro Convention Centre but also CN Tower, Roger's Centre, Aquarium, Scotiabank Arena, public transit,.. The hotel room I stayed at was super clean and had a nice view of the city. I was able to get a swim in during my visit and thought the hotel pool was pretty nice. There isn't a Business Center/Office on-site but the front desk can help print if needed - this was very helpful for a few pages that I needed printed. I enjoyed my stay and would recommend this hotel to those looking for a nice hotel at a great location.

My guys were heading to Toronto, and I am the travel agent. I had to call to ask a few questions…read moreand make sure that this would be the best pick for the trip. I was able to get all my questions answered. It ended up being a comfortable stay for them. Next time they want me to come with them, so I would definitely pick this Residence Inn to stay at. 9/21/25

I chose this Residence Inn for my stay in Toronto due to the location and price…read more It was a short 5 min. walk to the nearest subway station, St. Andrew, even shorter to the streetcar stop at Peter & King and less than 10 to Union Station for the UP train to/from the airport. Roger's Stadium (Blue Jays), CN Tower and convention center were all in walking distance. I actually arrived early but my status was recognized and my room was ready. Staff were very friendly and responsive throughout my stay. I was upgraded to a one bedroom which was welcomed. The room was large and comfortable. Better than the family's last stay in SoCal. The only room issue i had was the location of the in room safe. It was on the top shelf of the closet and the closet door blocked the safe door from opening fully. The other issue was 1 out of 3 elevators was offline the entire stay. It did make the waits a little longer. On the second floor was a very small gym but it did have a multifunction weight gym and cardio equipment. A water dispenser was located here. The heated indoor pool and spa was in the room next door. Breakfast was decent with a rotating menu over my stay. Scrambled eggs, omelettes, pork or turkey sausages, egg bites, seasoned potatoes, etc were some of the hot offerings. Cereals, breads and prepackaged yogurts were some of the cold items. They had both regular and oat milk which was nice. One note was that you have to provide your name and room before being admitted. There was a good amount of seating and was never crowded. In the evening the bar was open. Would come back and stay here again.

***4.5 Stars*** We…read morestayed 2 nights in the Club Corner Suite with our 1 and 3 year olds. It was nice having the additional space of the suite. The kids loved running between the rooms. They especially enjoyed looking out the large window at the convention center, CN Tower and Lake Ontario. It was also nice having the extra (1.5) bathroom. The beds were very comfortable to sleep on and the housekeeping staff was almost invisible (a good thing). Since we got club level, it was convenient to grab food and snacks in the club lounge. Quite kid friendly, although with toddlers we were a bit self-conscious of our kids being too loud and messy. You can imagine my terror when my 18 month old threw a cup of milk on the lounge carpet. Luckily, the lounge staff is wonderful and welcoming and were very understanding of this mishap. The pool is very nice and heated. A little less picturesque than the St. Regis pool (which is located on a high floor) and smaller than the Shangri-La pool but still very nice. There are other amenities that are good for kids such as a free treasure hunt, complete with a prize at the end. Ritz Kids also has other paid activities that we did not do like baking classes, in-room camping, movie nights and family picnics. The hotel itself is conveniently located near the CN Tower, Ripley's Aquarium, train museum and Rogers Centre. Most of these venues are within 10 minutes walking distance. I think it is also near the underground PATH, that connects many of Toronto's downtown buildings so you can avoid walking outside if so desired. Overall a great luxurious and family friendly hotel in downtown Toronto. Great for families visiting harborfront, CN Tower, Ripley's Aquarium or Rogers Center. My only minor gripe is that the lobby is not particularly impressive.

We went for an afternoon high-tea at the epoch cafe within the Ritz-Carlton at Toronto. Great…read moreservice, presentation and selections, both savouries and the desert. Everything baked and prepared Inhouse including the jams! The setting is good and would be better at summertime when the outdoor patio opens. Would go there again during summer

Honestly I liked the location of this hotel, unfortunately there is a massive construction project…read morehappening right across the street, as a matter of fact it seems that the whole city of Toronto is under a construction project. There are tons of shops and restaurants you can get to within walking distance. The staff are very friendly, the hotel itself is well kept and the room is very nice. Just like others that have reviewed this hotel, the room was stuffy when we got there and you can't control the temperature from the room, you have to call down for them to adjust it from downstairs. They said it was because they have an old HVAC system unfortunately. It's hard to say if we would stay here again.

I stayed at Le Germain while attending a conference in Toronto. This was my first time staying in…read moredowntown Toronto, and I knew I didn't want to have a car so I tried to find a hotel that was centrally located. Le Germain is really nicely located. 15-20 min walking distance from St. Lawrence Market or Kensington Market. Less than 10 mins to the subway. Less than 10 mins to the CN Tower. There are lots of convenience stores and restaurants easily within walking distance of the hotel. Unless you are really traveling to the outskirts of Toronto suburbs, you really don't need a car. The hotel itself is very nicely decorated. The staff is very helpful and patient. The rooms are nice, but you can tell they need just a little bit of upkeep. The price is pretty on point with the central location and the quality of the hotel. I did find a few things that I think could be improved. The hotel rooms are starting to show their age. I had a room that had a cracked mirror and a cracked sink. My remote control was sticky for some reason... The most annoying part was that I couldn't adjust the thermostat. There's a thermostat in the room, but no matter how I changed it, the temperature never seemed to change. I had to talk to the staff to ask them about adjusting the AC, and they made it sound like they had to adjust it. I don't think I've ever had a hotel room that needed someone else to adjust the AC temp, maybe my thermostat was just broken. All in all a pretty good stay. Pricey, but a really centrally located hotel in downtown Toronto.

Great hotel...not large as the first 4 floors are hotel and everything else is residences…read more Friendly service. Great amenities. Clean, Modern, and sleek. Great location close to many places. Would def come back

I'm usually booked at the Westin or Marriott but booked the Soho this time round. Based on my…read moreexperience I my loyalty may now be with the Soho. Very friendly, professional staff from the moment I entered the lobby. It was late when I arrived so I was very appreciative that check in was fast and efficient. My room was immaculately clean and well appointed. Extra points for fully stocked caffeinated Nespresso (no room in the world of business travel for decaf). I'll definitely book SoHo again.

this has been my regular afternoon tea spot for as long as i can remember. i've celebrated many…read moresignificant milestones in shangri-la, which makes this hotel feel very personal to me. i still remember when the tea sets were much cheaper -- these days they're closer to $100 per person -- but it still feels like a place worth coming back to. the finger snacks options are always magnificent. they consistently have scones on hand, paired with great spreads and complex, well-thought-out flavours and designs. i also appreciate how customizable everything is, especially when it comes to dietary needs -- it never feels like you're missing out. the tea quality has been pretty consistent over the years. that said, they do rotate their offerings, and a few of my old favourites are no longer on the menu. they often bring in seasonal selections for the holidays, cny, or special partnerships (like with the ballet). one small change i've noticed is that they used to let you opt out of the bubbly, but now it seems to be included by default. the ambiance is always a highlight for me. the space has great vibes, and the live pianist always elevates the whole experience. since this review is placed in the whole hotel on yelp, i could also mention that the rooms are absolutely wonderful, paired with spacious bathrooms and wonderful amenities. beds and beddings are super comfortable as always. the bathroom products have changed, however... they used to have more luxurious offerings. the gyms are big for a hotel gym. the spa... oh man, the hammam?! *chefs kiss* the pools used to be great but now they seem a bit too crowded with kids for my liking. the hotel in general seems to have more families and kids roaming around compared to when i first started coming here a decade ago... front desk staff to bellboys are all A+. they always make leaving a staycation so hard! i can go on and on about this place.

Went for a high tea in the lobby. Seat was reserved with a table setting & a menu nicely. Lobby…read morearea was bright, inviting open concept with a pianist who played a listenable live music. Asian inspured high tea menu was explained very well and was enjoyable. Additionally I ordered Flying Monkey's Honey Wall lager which was brewed with Shangri la's own honey and it was excellent.

I want to start by saying this hotel is very visually pleasing. It looks newly renovated and the…read morestaff are very friendly and helpful. Our room was pretty nice as well as spacious. The pool was beautiful with 360 views of Toronto. I did not find this hotel to be super functional though. There was no main light in the room so it was pretty dark being that the room was facing another building. The bathroom lights were located on the outside of the bathroom which is stupid, there was only one hook in the bathroom for towels, no hand towels, a scale that did not work, and no vanity space. The room is only equipped with three drawers in an armoire and massive tv that only displayed about 40 in of actual screen. The bar, Mister C, located off the lobby is also chic but over priced bar. The bouncer was not the nicest to the hotel guests even though I was sitting outside drinking water, he was convinced I was have an alcoholic beverage and went off about how they would get fines. I don't care. I'm drinking water? The club can get pretty busy and there is also a busy club on the rooftop, so if you're trying to get to your room at night, you're waiting for the elevator for a long time. The service elevator is located next to all of the guest elevators and did not open for guests. So in this giant hotel, there are only 2 functional elevators for guests. when we came back to the hotel after being out all day (about 4 pm) on our first evening, the room was not cleaned yet. When I called the main desk to ask why our room has not been cleaned, he said they should be coming soon. I've never stayed at a hotel that cleaned so late in the day. There was a broken roomba in the hallway and I knew it was broken because there were crumbs that sat in the hallway for the duration of my entire visit, about 4 days. 65$ to park your car EVERY NIGHT and $35 resort fee to do so. Insane amount just to park your car here. The pool closed yesterday at 5:30 pm to accommodate the night club that would be open. Our waitress tried to get us to close our tab an hour before closing. Meanwhile, it took 30 minutes to get our drinks and food. They were the most busy I've ever seen but the restaurant on the roof has SO many staff members i couldn't imagine it's an issue and almost a daily thing here. They also charge per person if one person gets still water. While this hotel was very beautiful, it has a lot of kinks to work out before I would consider staying with this chain again.

Pros: Staff is incredibly professional and kind. Everyone was great! Bisha is also located…read moreincredibly close to the Rogers Centre (and tons of food options), which was why we picked it. Nespresso machine in room. Beds and linens were clean and comfortable. Cons: This is supposed to be a 'luxury' hotel so I was surprised that it just seemed like a dark, (INCREDIBLY) tacky Holiday Inn. Like putting lipstick on a pig, honestly, that was the experience. Loved the Byredo toiletries, that felt on par with the price of the room, but the room itself was like any other budget hotel room EXCEPT the mini fridge was occupied by all the overpriced drinks one could buy, so there was no room to use it. This hotel doesn't even offer the things you might expect from a budget hotel option (like breakfast). It's also $65 to valet park your car each night. I might be completely misunderstanding the "luxury hotel" experience since I'm a real working class hero but it really seems like you're paying for location and "vibes" (the lobby was as heavily perfumed as a late 00s Hollister) more than anything else. Temper your expectations.

This review started out as 3 stars but as the night continued it got worse…read more If you are traveling with little ones: We are traveling from US and booked a one night stay at the room with the stadium view ($$$$) which was great for our 2 toddlers energy. The hotel itself has Amazing customer service, great amenities, and an Amazing soft bed which I was looking forward too. Issue: The game was at 3pm and it is currently midnight as I write this review. The stadium lights are still on and shinning brightly through. Before booking, I looked up reddits and different posts that said 11pm is when the lights normally turn off. But at 11pm the stadium turned on either a loud vacuum or fan of some sort (and it has been on for the past hour).(( UPDATE: turns out it's Leaf blowers. TONs of employees using leaf blowers throughout the stadium to remove trash.)) (((2nd noise update: 330am-7am more loud machines, they are now power washing the seats/floors throughout the stadium, plus noise from employees chatting while working)). The hotel should at least provide some transpency and warn guests about the field doing maintenance because I would have rather saved a thousand+ dollars by just going to the game itself and picking a different room knowing we'd be getting a get a good night's rest. Maybe the hotel could provide sleeping masks since they cannot install decent floor to ceiling blackout curtains. Or how about providing earplugs? Either way... started off at 3 stars. now at 1 star experience. So if you or your toddlers are light sleepers this room is not for you. Also this room includes 2 high stools which i used to prop up against the bed for my wiggling sleeping toddler to not fall off as neither beds are near a wall.

If you are looking for a unique hotel, this is likely one of them. That is because it looks into…read morethe baseball arena. Unfortunately I was there for a conference. More unfortunately, was that the Weekend was having two nights of a concert in the stadium and I faced the stadium. They had a large black tarp up, either so you could not get a free concert or to try to block out the noise. Block out the nice it did not. The hotel has a resturant that had this delicious Snickers Martini that was probably 10358 calories but it was so good I have like eight. The breakfast buffet was not horrible but also not great in some regards. They did not have skim milk which is okay but the selections were a bit lacking, esp of healthier options IMO. But it was still quite good. i had a voucher from my company so I could not tell you the price. The hotel is nice enough, the doors at the entrance are a case study in human factors engineering since you veer to the right to go in then sharply veer to the left to get through the ante room to the lobby. There are 4 elevators and there is a huge column that requires you go look at the floor indicator bar where there is an arrow adjacent that says if you need to look on the other side of the pillar for your cab. The staff was nice and the room was clean. There is a starbucks in the lobby that can charge your room but cannot use the app. https://youtube.com/shorts/UuKuv8EbVrg

We booked a few nights at the Sutton Place Hotel, which seem to be a newer hotel that had opened up…read morein Toronto. Unfortunately, we didn't feel welcomed, and the customer service was one of the worst we've had to experience in all the hotel stays we've stayed at. Don't let the aesthetics of the place fool you - both management and staff are dismissive and have no compassion whatsoever. +horrible customer service

The front desk associates were very attentive. They provided recommendations of things to do based…read moreon the activities going on that weekend. They were super nice and offered us drinks in the morning even if we were heading out. The rooms were nice and comfortable. Very clean. The pool was an indoor pool and they had lounge chairs around the pool to hang out in. It was a very nice pool. They also had valet parking. Overall, we had a great stay at this hotel. Anything that we needed they provided to us within a reasonable timeframe. It was close enough to all the activities without putting us in the middle of everything. This hotel is located in an area that has construction and doesn't automatically pull up on the gps but it pulls up the condos right next to it. I would def come back and stay at this hotel again.

A very nice hotel in the heart of Toronto. I stayed for three nights and enjoyed my stay. The…read morelocation is awesome with just about everything you'd need close by. And by that I mean coffee shops (I suggest visiting French Made), restaurants, some shopping, things like that. The lobby itself is pretty with a giant koi pond with a fountain-like structure in the middle. There's also the bar and some tables and chairs. Near the elevators you'll find a mini store with snacks, drinks, and things you may have forgotten to pack. My room was a good size and to my surprise the bed was comfortable and I was able to sleep rather well. One pet peeve of mine at hotels is when the shower is impossible to turn on without getting wet, which was the case here. The lighting in the bathroom also wasn't the best. Thankfully I brought my own mirror so I was able to do my makeup in front of the window. Overall, better than the average, but not quite five stars.

Great hotel if you are looking to stay around the entertainment district or walk to the CN…read moreTower/Rogers Center. 2 Adults and 2 small kids, we did find the room to be a bit on the tighter side with not a lot of walking room. Although beds were comfortable and we had a great sleep, we all agreed we were not fond that there was no head boards, which made it uncomfortable to sit up in bed. It was all hard empty space behind the mattress, which was too wide to pile up the pillows for sitting up. Bathroom was spacious. Rooms were very, very quiet, and we barely heard a peep in the hall or doors slamming. No loud steps or jumping from the rooms above us. Lobby was inviting, clean and fancy. There was a small table inside the lobby with crayons and paper for kids. Restaurant and washrooms below (you can take stairs or elevator down) Some food options close by (Starbucks attached to the building, Tahinis across the street, and Wendy's down the street). Bulk Barn and Shoppers Drug Mart just down the street for snacks/essentials.