**If you read any part of this review, please pay special attention to the departure Horrible experience. My friend organized a surprise stay at the Old Mill Inn & Spa for my (new) husband and I on our wedding night this past June 24th, 2018. My friend booked the room via booking dot com (please note that her review was taken down in less than 24 hours of posting). My friend booked a suite with a king bed, two-person tub and paid for extra special touches (special touches included: roses petals - which in our case were wilted and not fresh, battery-powered candles, a box of 4 truffles and a small bottle of bubble bath). My friend exchanged a few emails (via booking dot com) with the hotel to confirm that my husband and I would have a stress-free night. She stressed that we would be newly married and to immediately contact her in the event of any issues. Please note that our room was prepaid (i.e., it was paid for in advance but we would be responsible for any incidentals or room service). The hotel also agreed to give us late check out between the time period of 2-3pm. Here is how our stay went: Arrival - I am in my wedding dress, my groom is in his tuxedo; in all of our wedding bliss, this blushing bride forgot to take out her wallet. I am holding our solemnization of marriage. The person at the desk (I believe his name was, Mike) had a very offensive and curt tone with us and let us know that "although [the solemnization] is a legal document, it is a piece of paper and anyone could have printed that out." My husband offers his ID and credit card, Mike refuses his ID but swipes his credit card. I question him to ask how he can take his card if he won't take his ID. I ask him if he can just let us into the room because my movement is restricted so that I can take out my ID. I ask him what the chances are that someone with the same name and wedding date as communicated via the booking would show up at the Old Mill in a wedding dress with proof of marriage. Mike says the names don't match (not true). I ask to see a manager, the manager takes my husband's ID and gives us the keys. Please note I had contacted my friend during this exchange and before giving us the keys, my friend called in. While on the phone with our friend (in front of us), the manager dismisses my friend and tells her that since she booked using a third party site she will have to use said website to change the name on the booking to my husband's (rather than mine). My husband and I ask him why he was making her take additional unnecessary steps when he had already resolved the situation. We are told our check out is from 2-3pm. **Departure (check out):** Recall that our friend booked our room with late check out, with the check out window being between 2-3pm (we have an email confirmation from the hotel with this, if I can figure out how to post a photo with the review, I will attach a screenshot). 2:08 pm - there is a call to the room, a woman calls and asks if we are staying an additional day, I let her know that we are not; she tells us our check out time was scheduled for 2pm, I let her know that is not correct and tell her that I have a confirmation email stating the check out time as between 2 and 3pm. She accepts this and hangs up. 2:30 pm - phone rings; my husband and I are packing so we ignore the call. The phone stops ringing. There is a knock on the door. I answer the door and there is a visibly angry woman, above average height, brunette with hair swept up and larger in size. The woman tells us that if we are not out in 10 mins, she will be calling the police. She goes on to say that check out time was at 12 o'clock and it is now "way past 12 o'clock." I let her know that we paid for late check out and the interval was between 2pm and 3pm. She tells me that "we did not pay for anything." She iterates that if we don't get out the police will be coming and repeats her threats about calling the police within 10 mins. I tell her if that is indeed the case then to please leave and let us finish packing so that we can get out. I proceed to shut the door. My husband heard the entire exchange. After we leave the room, we go to the check out desk where there is another woman (presumably the woman that called us), I ask for the room service bill of 26.95 to be absorbed by the hotel since we were disturbed multiple times and also threatened with the police. I ask for a manager, the same brunette woman comes out. I tell her I want an apology. She refuses. She says that I slammed the door in her face and she threatened us with the police in response to that. My husband calls out the falsehood, she snubs my husband and says he couldn't have possibly hear the exchange at the door. She accuses me of having "acted like 'this.'" As we walk out, we hear the manager & staff member loudly talking behind us. No apology. Please note the only bill my husband and I paid for (at check out) was $26.95 for dessert. read more

Old Mill Toronto - Check out time was not honoured (please see my review) - Hotels Near Me - Etobicoke, Ontario

Not my kind of place. Came here for Sunday brunch to celebrate my father in law's 65th birthday. Apropos, as almost everyone there was 65+. The place itself is quaint, reminiscent of an olden-timey inn which would be perfect for romantic wedding photos. I think that's what most people come here for anyway - there's a Wedding Garden, rustic bricks and doors and all around charming style. I guess it's the antique style ambiance that you pay for, because the food isn't the greatest. Set as two buffet stations in the main area/pagoda-type spot, these stations are actually mirror images of a single buffet. Meaning that basically, you're offered one station of hot foods and one salad bar with cold foods - these service tables are doubled within the same spot, but they're also serving the same food items. Why not more variety? The roast beef, when brought out straight from the oven, is served medium-rare at one end and well-done on the other. Knowing this golden tidbit of info, the regulars rush to the table when a new slab of beef is served, so your only chance of getting one of those coveted slices is to eye the salad table, pretending to be highly interested in the pickled herring with sour cream (actually, not bad) and then swarming in like beef is your commission at first opportunity. Other offerings of the day: your usual cheeseboard (with single-cream Brie, ew, anything less than double cream is sacrilege), a deli platter, a pale arugula with blue cheese and strawberry salad, lettuce with olives and stuff on the side for a DIY garden salad, a wheatberry with cranberries mix, smoked salmon, mussels (quite good, large and plump, maybe they're the Salt Spring sort?) with bits of "Asian sauce" (please do not ask me what that is, I have a sinking feeling that Urban Dictionary will not give me the answer I want to know), little baby shrimps in a sort of salad, some tiny, shell-on shrimp beside a large bowl of cocktail sauce, and some bread plus rather dry pastries. On the hot items end, aside from the roast beef with gravy, resides a roast pork (skipped by most diners as it looked like a clump of fat), roast lamb, Boursin cheese mashed potatoes, bacon, scrambled eggs, waffles, blintzes, and umm...umm... I guess nothing very memorable. Tea & coffee are included in the $35 per diner price. To be fair, I overheard an elderly lady loudly state "The food is NO GOOD today, I tell you. I have nothing good to say about the food AT ALL." Heh heh. Service was nice and friendly. The gentleman serving the beef was jovial and eager to dole out slices cut to order. The waitstaff clearing plates and offering drinks were clearly and understandably tired on the busy long weekend Sunday, but always remained positive and helpful. I'm just not feelin the food. read more

Old Mill Toronto - Pickled herring with sour cream, shrimp cocktail, mussels with "Asian sauce", a stack of water chestnuts - Hotels Near Me - Etobicoke, Ontario

This is a review of Old Mills as a wedding and reception venue from a guest's perspective. (see my lists for more). One of the few venues in the City that is subway accessible, and has nature, tons of picturesque spots right on the grounds, and you can have your ceremony and reception all in the same place. We had considered this for our own wedding, but I wasn't a fan of the outdoor ceremony area , in the back of the building, although secluded, wasn't really the look I was going for. When we were here for the wedding this time, we went to go find this area to see it first hand, and it was a mission and half, walking all that way. The other thing about the place is that it's also a restaurant, hotel and there will be other events happening the same night as yours. Easy for people crash your wedding, or have things stolen (like I saw some hotel guests walk by and TOOK SOME OF THE FAVOURS that were sitting at the table (for the people that didn't show up). It's absolutely rude and so disrespectful makes me hate the human race a little bit.) Other than that, this venue has been in the business for ever. My parents got married here, and I don't think it's changed one bit. When we arrived, the ceremony was taking place in the chapel. It was a little awkward to gather in the little hallway before entering the tiny door to get to the chapel. I think it might have been better to seat people as they arrived, rather than waiting and you wonder if you're in the right place or not. The chapel is small, so expect some standing room only for those that are having a big wedding. After, was some picture taking and cocktails. We had access to the ballroom almost immediately which was nice, and the couple had coordinated someone to get us for photos when it was our turn. The couple ended up taking photos just outside the main entrance on the grassy area. It was nice, and right in front of the house, but not sure if they knew (or were allowed to go) about the fountain and bridge on the other side. Maybe they already had other pics done there. The large ballroom (2 of them opened up) was able to fit a huge head table about 14-16 people (their family) on a long rectangle facing the dance floor. The dance floor was also a good size too. Wooden, and not slippery. I am so picky about food and service when it comes to these things. I have to say, the food was very good and no complaints about that at all! Soup, salad, steak/chicken or veggie pot pie, chocolate mouse. The service was okay, they were decent. All serving from the same side, but noticed that they would drop the plates down forcefully like throw them on the table, as opposed to placing them. After all the formalities, they didn't do much to clear the tables from glasses etc. Which in a way was kind of nice, so I can put my drink down without fear (and waste) that someone would take it. Overall, I would have to say it's one of the better venues I've been to. With lots of areas to explore, you'll never feel cramped or bored - but might walk into the wrong wedding at some point. read more

Old Mill Toronto - Hotels Near Me - Etobicoke, Ontario

Just attended my niece's bridal shower there. The people who work there were friendly and helpful. There small lunch buffet were nice and tasty. I would come back again. read more

Went there for a wedding and reception and was very impressed as to how organized they were about it. Everyone there was very friendly and helpful and seemed to be used to people asking them dumb questions like the ones I did. The wedding was a success and the location was great. read more

Review for Afternoon Tea (early January 2015) Here's another overdue review, but thought I share this because it was a great experience. The Old Mill is located away from the hustle and bustle of the city. Easily accessible by car with free parking and located just steps from the Old Mill subway station. The cottage-like building is very visible and you cannot miss it. Upon entering, unless you know exactly where you're going, The Old Mill is like a myriad of mazes with multiple floors and many rooms. My thought as I was trying to find the main dining room was this place would be great for hide and seek. I was a little disoriented because it has been quite some time since I last came here, but located the Dining Room shortly after. The hostess brought me to the Tea Room where my friends were already seated. We had the corner table which overlooked the lovely garden terrace - even during the winter it looked lovely. The staff were very friendly, attentive and seemed like they all helped one another, so we received exceptional service that Sunday afternoon by everyone. The Old Mill celebrated their Centennial year in 2014, so offered a Centennial afternoon tea menu, plus we each received a souvenir Centennial box of teas to take home which was a very nice touch. We had one gluten-free friend who was in our party, so I confirmed with the server since I indicated the fact when I made the reservation and he assured us that would not be a problem, there would be one gluten-free serving for us - I think they forgot to tell him. There were 10 tea selections to choose from which was plenty for everyone's preferences. Tea service was served shortly after we placed the tea selections and then the tiered platters arrived perhaps 10 minutes later. Definitely timed well, so we had no complaints. The server was even comical and made the tea experience an enjoyable one. The finger sandwiches consisted of: - Smoke salmon with asparagus and fine herb cream cheese Pinwheel - Mini egg salad croissant with bibb lettuce and tomato - Cucumber, baby watercress and fine herb cream cheese open faced sandwich Tea pastries consisted of: - Currant and lemon scones served with imported Devonshire cream along with Greaves jams and marmalade - Lemon meringue tartlet - Scottish shortbread - Battenburg cake - Chocolate dipped strawberry All the sandwiches were delicious and very mouth-watering that I wanted more. Scones were flaky and buttery and the Devonshire cream was divine. We asked for more and the server was happily to comply with no hassle and even brought more than enough. The only thing we didn't like was the Battenburg cake because of the mushy texture. Essentially, it was sponge cake with jam - not appetizing at all, plus I'm not a big fan of sponge cake (so a bit biased). The Old Mill definitely had a smaller selection than some other afternoon tea services, but for $29.95, it was a very good value and the service was exceptional. The staff refilled our teapots with hot water without us asking and long after we finished our food. We were definitely not rushed out as the staff were setting up for their dinner service. Yes, we stayed that long (way after tea service ended at 5pm), plus we were one of the last two tables that remained. Overall, a very enjoyable afternoon with good food and exceptional service, so I would highly recommend venturing to the west end of the city and experiencing a traditional afternoon tea. read more

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My husband and I spent a night here for a quick getaway. We are from Michigan and this place seemed pretty nice. We purchased our room on hotels.com and the check in was a breeze. We had a king bed room with a jacuzzi tub in the bathroom. Room 516. Upon entering our room, light jazz music was playing and the fire going. Such a nice gesture! The room was clean and was easy to get around in. We had dinner reservations downtown for 8 and since it was pretty early still we went down to the bar for some drinks and pre-dinner snacks. Both were amazing! That bar is such a romantic spot with the sitting areas ot has. After we returned from dinner, the room had been turned down for the night. Fire was going again, bottled water on the bedside. Chocolates on the bed. Again, such a nice gesture. The only issue we had was our room key only worked half the time. We had 3 different keys while we were there. In the morning I had booked us the Sunday brunch and that was probably the best brunch weve ever had. We definitely will be back in warmer months to enjoy all the gardens!! read more

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Not the high tea experience we were expecting. The food tastes good and the service is efficient, but it has a warehouse feel about the way it's delivered. No explanation of what is being presented and the tea is fairly week. The good high tea locations understand that it's the whole experience and not just the food. read more

Old Mill Toronto - Hotels Near Me - Etobicoke, Ontario

Super disappointing. We came here because it was supposed to have a good high tea and wanted to treat Mum for Mother's Day. When I saw the menu I asked if I could skip one of the salmon sandwiches for more of the other kind because I was vegetarian. The woman asked if I'd ordered ahead and when I told her I hadn't, she flat out refused to help me. It wasn't like I was asking them to make me something new other than what they already ordered. She wasn't even kind about it. Definitely not the kind of service I'd expect at an establishment or price point that they were offering. The tea they had on offer was 70% flavored tea with saccharine sweet flavors like "creme brûlée" - very few traditional teas you'd expect at an actual high tea. It appeared they were catering to the tastes of tourist trash. The food came out immediately - literally as soon as we sat down - which infers there's some kind of mass production happening behind the scenes. Nothing was presented to us, just dropped on the table. No one was around to bring us the cheque or help us after. The whole experience is was terrible. Such a shame, because the setting was actually really lovely. Everything came out immediately, no explanation of what it was. Food was beyond average and the service was terrible! read more

We came here for the Thanksgiving Buffet ($44.95 per person + tax + tip) last year, as our respective families don't really celebrate Thanksgiving. My fiance and I arrived promptly for our 8 pm reservation, but didn't get seated until half an hour later. People tend to take their sweet time at buffets. The restaurant was packed with hungry diners, and all servers were pretty much running around everywhere. The food stations were centrally located in the middle of the room, which was nice. Of course, it's much cheaper to cook a full meal at home, but we're essentially paying for the convenience of not needing to cook or clean, so I was content with that. Overall, I was happy with the food selection, including the variety of desserts available. The one thing that I didn't really like was that the roast beef was too chewy, but other than that, it wasn't bad at all. read more

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SHAME!!! HORRIBLE Service! We have been there multiple nights on multiple occasions. Old mill used to be one of the best placed in GTA to celebrate and to dine. First of all, staff is extremely rude, our waiter was taking plates out of peoples hands, regardless if you are finished or not. I asked the waiter to leave my plate since i am not done, so she stood behind my back watching me eat. I heard another person from different table telling waiter off and to leave the places..after which she came back as soon as the guest stood up the plates were gone. Half way throughout the dinner ALL tables (16 table of 10 people each), waiter removed all knifes and dinner wear. My wife went to the bathroom and she was not served, when I told them someone is sitting there, they replied " there are no-one there" at which point I was forced to dispute. Most of the things are outdated, now it's not what it used to be...The OLD MILL that I know does not exist any more. Don't waste your time or money there, you will not receive the service you are hoping for. read more

Came here for a Sunday brunch buffet for my mother's burthday. It's a little pricey but there is a huge selection. It's one of those places you just go once to experience. Might need reservations. it's also a great place to take photos for the family on a nice sunny day. read more

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This review was for my dinner experience. My family and I attended the Billy Joel tribute. It was alright. We weren't very pleased with the performance to be honest. We will be back though for the Toronto All star big band and give it another go. We really enjoyed the interior and the atmosphere of the restaurant. Everyone looked pretty happy regardless of the music. This was honestly one of the best services I have received anywhere! The staff are extremely kind. 3 stars because unfortunately, there aren't many vegan or vegetarian options. I did go home hungry that night. read more

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Pro: beautiful scenery Hot food was actually hot. Nice server Cons: Stressed out hostess & supervisor for their "stressful" job If you are not in a seat, you will be attacked Watch out for the cheese cake, not chilled... Small buffet area, lots of crowding. No air conditioning/ air circulation Beautiful establishment. But please do not go there for brunch. Their staff is under such extreme stress and "pressure" that as soon as I walked through the door, hostess lady screamed "if you have a reservation, please GET IN LINE"(no more than 12 people at the front desk). Not off to a good start. As I walked passed her to find my family members who already had a table, an older gentlemen aggressively asked if I knew where I was going... I didn't have a floor plan of this restaurant, but I knew the general direction. He then immediately stormed off mumbling god knows what. Fortunately the table server was extremely nice and the food was decent. But not 52 dollars decent. 39 base fee + mandatory 18% tip and standard 13% tax. But it doesn't stop there... we got another uplift in charge because we had one extra person join us for brunch not part of the initial reservation. Just to be clear, price is not an issue. But I can't justify paying good money for sub-par service. read more

When I say this was the worst experience I have ever been through, I completely mean it. I wish I could not even put one star, because it does not deserve it. I seldom write reviews, but I feel so strongly on this one that I feel I have to warn everyone to stay FAR AWAY from The Old Mill Restaurant. I was hosting my bridal shower at the restaurant. I met with Alexa, the coordinator, who appeared to have her affairs in order upon first meeting. This was far from the truth. Even though she rudely kept getting up during our initial meeting to talk to other hostesses/servers, I still overlooked that as I am not a picky person at all when it comes to these sort of things. In hindsight, this should have been my first red flag. Incredibly unprofessional. My fiance and I decide to do brunch at the restaurant after booking the venue and I recall both of us regretting our choice immensely. Our waiter was horrible, literally we got our food 1.5 hours after we ordered it (it was not busy), and I remember getting anxious that I had just booked this venue and am experiencing horrible service at a simple brunch..... Back to Alexa. She did not reply to ANY of my emails (I am not exaggerating), and I was quite literally left in the dark until the day before my event, where I had to call ON MY OWN to confirm the details of the menu. She promised me a section of the restaurant that I specifically requested, took my credit card information down, and said she would contact me a week prior to my event to confirm details. On the Tuesday that she was supposed to call me, she did not. She messaged me 2 hours later and said she was "in a meeting" and wanted to call me then. I said she could call me, and still, she did not. I emailed her the following day, and she still did not contact me back. On the Thursday, (2 days before my event), I received an email from some other woman (I still think it was Alexa, pretending to have an assistant as she knew she had messed up), and this woman was confirming which items I wanted to choose from the menu. I replied back, asking for someone to call me, and then radio silence again. On the Friday, I had to call the hostess station to confirm that I still had that section, and I confirmed which menu items I wanted. The day of the event. As I predicted to all of my friends and family, she had completely made a disaster of my event. The section of the restaurant promised to me was full of people eating- it was 4:50 p.m., and my event was scheduled for 5:00 p.m. I ask to speak to the manager, also incredibly rude and I could not catch her name but she was blonde with an accent (my event was on September 24, 2022 at 5:00 p.m., I am sure the Old Mill can look up who it was), and she decides it to be wise to speak down to my friends and family and states "It is the brides day, let's not upset her". EXCUSE ME?! YOU have upset me. She was pursing her lips, rolling her eyes at my mother in law and friends. I have never seen such disgusting behaviour in my life. The ONLY, and when I say ONLY, I mean ONLY, saving grace was Peter, our server. He was efficient, quick, and was on top of everything. He was polite, and I think he could do MUCH BETTER than the Old Mill. Such a horrible, disgusting experience and I will NEVER ever ever come back or recommend this venue to my clients again. (I am a wedding planner). I highly recommend you don't host an event here either, unless you are ready to be disappointed. read more

Lovely dinner with excellent mature staff. Take some time to walk the inn and grounds. Beautiful well maintained piece of history. Gorgeous works of art throughout. read more

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Brought my mother here for their special Mother's Day brunch. I was pretty packed but they had a large variety of tables and food. I really liked their sausages, bacon and desserts. It's an old historic building so the decor might not be for everyone but I personally like it. It's also really pricey ($55 per person) but I had to treat my mom to something special so it was worth it. read more

We were very looking forward to Winterlicious at the Old Mill. Squash soup that tasted like orange water ,grits with steak and 1 brussel sprout. No. The chief put a poor parring together for A Winterlicious luncheon. Steak was a plus . With different servers hardly seen the table service was poor. The demeanour of the staff was gruff and unfriendly. The beautiful wood burning fireplace was not on and many other extras just weren't offered. The standards have certainly slipped. I never write reviews unless it's a super poor meal.That it was. We did complain to the server who said nothing and proceeded to walk away. I will never return to the Old Mill. read more

We were visiting from the states and sooo excited to attend my cousins wedding and stay at this "high end hotel". Perhaps my expectations were TOO high. For starters, this place is huge and their are a zillion weddings here at a given time. After my cousins ceremony in the garden outside everyone went to the cocktail room. we stayed behind in the garden to take a few pics. when we were ready to head to the cocktail room there were no signs or employers around to tell us where to go. so this left us and several other guests walking around aimlessly till we found someone to ask. it seemed like a long walk in high heels to the cocktail room but finally found it. We then headed to the reception which was was definitely a gorgeous room. our table had a total of five kids and was conveniently in the corner. the ladies who were serving that night decided to "park" their cart with food right by our table. they then were getting annoyed that our kids were in the way and told us that they cant serve properly with our kids out their seat. why in the world did you pick THAT spot to park your #$%^ cart . Also we asked for milk several times and these women looked SO annoyed that we were even asking. it's hard being a mom but do these ladies have to give us $$%^ for it!? This was also a super hot day and the AC was not working properly! sad sad sad! Our hotel room at the mill was nice but no fridge OR microwave and this is high end? Also why was the Keurig coffee maker set up in the bathroom? is this a Canadian thing? Breakfast was good, included but I don't want to go off on a tangent about the customer service which was definitely NOT good! The next day my cousin had another wedding event at a different location. I politely asked to do late check out at 1pm since it would be difficult to get ready for the next event with my 2 small kids . The front desk told us that check out is 12 sharp and anything after would be a $150 fee!!! Are you kidding me!? old mill- NEVER AGAIN! read more

I came here today for Sunday brunch with my family. This is my third time coming to The Old Mill, and first time reviewing. The atmosphere is gorgeous and the service was fast and friendly. The buffet had a lot of options and the quality was good - a lot of times at buffets the food sits out for too long and it dries up or changes to an undesirable temperature, but not here. The price is a bit expensive - $35 per person + drinks, but for a special occasion this is an ideal spot. I would definitely recommend coming here at least once. read more

This food free month of reviews is hard..... And as much as I didn't really want to go into details about my wedding, I think that I don't have much other choice because my yelp reviews revolve around food. I'll do my best to recap the overall experience without getting getting into details. I didn't think I could afford a wedding at the old mill.. Thought it was glamorous and upscale, but my husband just told me to take a look at the packages and to my surprise, they were quite affordable and fit the bill. Please be reminded that you have to priorities your must haves and want to haves. If you want a place exclusive to you, you can count the old mill out. In October 2010, there were 5 weddings scheduled for our day in sept 2011...which was considered low. By the day of our wedding there were 13 weddings throughout the day, but I guess the more the merrier. I did bump into I think three other brides but that didn't stop me from thinking that I was having the best wedding ever. Although there are menus packaged for you, you can customize everything to your liking. Taking out a soup, adding a salad, even changing your potatoes. My catering executive Rita, was absolutely amazing. So professional and got every detail down to a tea. When we went for our food tasting and told jerker that we thought the wrong dessert was given to us, she arranged for a separate dessert tasting, where we got to try our requested dessert... Thank goodness because that is the one we went with. There was a night off wine tasting where you could try different offerings and upgrade if you wished. We did end up changing our red wine at a small cost, but so worth it. Our beer was all upgraded and they only charge you on the bottles that get opened, not what you anticipate people Will drink. In the end we got a mini refund because we guesstimated more than what was consumed. We had our wedding in Room Brule C. It is one of 3 ballrooms, each with a capacity of 180, or you can open the partition if you have more people. We had 110, which met the minimum requirement ofe 100. The serving staff was so courteous, they would bring our the cooked food in platters so that the food was moist and stayed hot. When i left my seat, someone would come by with a heat cover and they always made sure I was taken care of. The captain who over saw the whole night of events made sure that our night went off without a hitch. All requests were accommodated, no questions asked. I had some much fun throughout the night that I was so sad when the lights turned out.... I could've have on dancing for hours. We opted to stay in one of their suites at a 50% discount, which still went at $250 a night, but the room was beautiful. You walk into a little hallway that leads to a living room with a fireplace and a bay window that overlooks the terrace to the restaurant. The bedroom had a huge bed and a lovely gift basket. The washroom had a large turbo jet tub and two sinks. Wish we could've stayed for an extra night . The old mill isn't for everyone but the coincidental thing is that my husband's parents got married here 30 years ago too. I think it is classy and sophisticated and other people may prefer chic and modern. If you don't have your wedding here, I hope you have the opportunity to even have a meal here...it is quite lovely. I could not have asked for anything else on my wedding day. read more

While the place is a spa, a hotel, a restaurant and so on and so on, this review is only for the brunch. This place is a really classy place in a sense that it is upscale and it feels upscale. It's a very old and well known place in Toronto. There was a sign saying that they were celebrating their 100th year. That's really impressive... The building is what it is, a very well kept and classy place. I feel like I'm in a castle or something when I'm here because it just feels much older than so many other places in Toronto. The location is nice as well, right by the Humber river and while it's a very popular place I still managed to find a decent parking spot over the bridge. We had made a reservation for 14 for Thanksgiving brunch. While I am happier being at home or a family member's house it was somehow agreed that we were going to have Thanksgiving here for my in-law's family. I really would have preferred having it at our home. As far as arriving we gave them our name and the hostess basically didn't know where our party was. Apparently others had arrived but we didn't know where we were seated. This isn't the type of place you can just go in and look around because it's in different rooms, different floors etc. The place is pretty big and we had to wait and wait and wait. We arrived at 130pm which is when the reservation was for but the others perhaps came a little earlier. Regardless we didn't' get to our table until about 20 minutes later and the others that were at the table had already had a plate. That was upsetting for me. Here we go out of the way to go someplace for a family meal and half of them already ate! Honestly I don't know how you lose a party of 14 in a place like that. It's big but it's not huge. Well it's a buffet so the food is ready and the only waiting you are doing is standing in line. The place was packed. I had to wait about 10 minutes just to get to the hot food area. There were stations in the middle of the floor for all sorts of foods like smoked fish, salad, bread, cheeses, and other foods as well. The line was slow moving for the hot food which they had scrambled eggs, bacon, breakfast sausage, garlic mashed potatoes, chicken breast, turkey dark meat, stuffing, wild rice, lamb t-bones, and other hot food. At the end of hot food buffet there is a person carving either white meat or prime rib for you. I had a little bit of everything which included some breakfast food as well as the meat and sides. For the kids one of the island stations had chicken strips and fries but beyond that not really anything else for kids that I could see. They'd be eating the big people food at a place like this. The cheese tray was OK, nothing really stood out. It was hard to get any of the blue cheese because all they had was tongs to get at it. I had wished they had a tray of cold cuts to go with the cheese but they didn't. As far as the salads they looked OK but I didn't have any except for the pasta salad and olives. The fish station looked pretty good and it was. I had some smoked trout, smoked salmon, smoke mackerel. They had herring but I didn't feel like having any. The smoked trout and mackerel seemed cooked already (not like the salmon) but they still were OK but a bit dry. The food overall was OK. The stuffing seemed kind of mushy. The prime rib was too cooked for my liking. The killing was the price I think. I had been here before and it while it's a very rare occasion coming here I can't really say it's worth it. The food variety is fine but the prices after tax and tip are close to 50 bucks a person. For that kind of money I can have a real sit down meal as opposed to a buffet. I think I was more disappointed in the fact that were were having one of our Thanksgiving dinners here instead of at home. The place was crowded, the food was just ok and the cost was sort of high. I can't say we'll be back any time soon. read more

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***Dining Room Review Only*** Came to Old Mill with Mum B. for my birthday dinner and thought it would be a classy place for two sophisticated ladies to enjoy intellectual conversation over a glass of wine. Well - the sophistication started and ended with us. The neighbourhood was where you would find "Old Money." Upon arriving, we noticed that there was apparently a wedding going on. Just as I was about to pull into the parking lot, the attendant said that it was full and directed me towards a side road which I later found out was street parking along a park. Again, there was no space. We are starting to panic a bit because how can you not have parking for your customers? I come back out to the parking lot where the attendant is, and he is now pointing us in another direction, towards a bridge. I let Mum B. off first and find myself at another park. As I pull up to the park, it says No Parking. I also noticed a lot of people just parked illegally on the streets. Great - so now I would have to sit through dinner with the thought of getting towed looming over my head. We later found out that there were about 5 weddings that were simultaneously being hosted at the Old Mill which is why we were all scrounging around like the apocalypse was among us for parking spots. Logistically, to get to the restaurant, you have to walk through a maze to arrive at the front desk. My first thought upon entering was how big this place was. The dance floor and band stage were the focal points of the restaurant. We were seated promptly next to a girl who was ranting loudly in Italian - picture the way an Italian mother rants at her kids. Some people just have no grasp of what an indoor voice is, nor any idea as to what appropriate social etiquette is. We are not at a flea market bargaining for goods lady! I took it upon myself to be reseated as I am not going to compete with an amplifier over dinner and the band that would be coming on later. It just seemed like we were jinxed that night as nothing seemed to go right. The server that was responsible for our table seemed so out of his element. I am going to call him Slowy Gonzalez as he was obviously of Latin American descent. Otherwise I could've called him Jabba the Hutt he sludged around as such for the entire evening. When we spoke to him, he heard the words we uttered but didn't truly listen to what we were saying and we felt shrugged off. First of all, he was the most inattentive server ever! It took him a good 10-15 minutes before he even greeted us and took down our drink orders. We ordered a bottle of Jackson Triggs Sauvignon Blanc. In the meantime, our water glasses were left empty and it wasn't until we asked that water was brought to the table. Our appetizers and bread basket arrived at exactly the same time. We both got the Quail & Pig which was a grilled quail and roast pork belly with sour yellow plum birch syrup. The food was cold. The quail looked so promising as it had a nice brown colour to it, but was rather bland and some parts were not cooked. The sauce that accompanied it was equally bland. The only part of that dish that was remotely good was the roast pork belly - reminded me of Chinese BBQ Pork minus the crispy skin. For mains I ordered the Double Beef Pairing - roast sirloin, oxtail Daube, celery top and root, in a Niagara Port reduction. The oxtail was quite tender and the reduction was quite savoury as were the vegetables. The roast sirloin came in a roast beef-like fashion as it was sliced very thin. Mum B. got the RockHen Barbeque - served with apple cider sweetbreads, collard and kale greens, sweet potato and finished in a MillHouse Barbeque Glaze. From the remnants on her plate, I would conclude that it wasn't very good. The best part of the meal was dessert which was accompanied by coffee and tea respectively. We both opted for the Bloody Napoleon - served with a blood orange cream, salty sweet citrus crust and basil syrup. The puff pastry was airy and sweet. The blood orange cream was also nice and light. If there was any basil syrup - I missed it altogether! Verdict: The Old Mill is riding off its old reputation and has an old school "charm" to it. It is the sort of place where you find retired couples who want some sort of recreational activity and some nice live jazz music to dine to on a Friday night that would otherwise be spent at home. Other characters you will encounter at the Old Mill are the cougars. I saw all sorts of age-inappropriate pieces of cloth being slapped onto out of shape silhouettes parading around throughout the evening. The service is terrible, and the food is visually appealing deceiving. I wouldn't come anywhere near this place - even if I'm paying discounted Summerlicious prices. Their menu sounds so promising but I definitely felt deceived! read more

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2.5 for afternoon tea. I've been to the Old Mill several times over the last 18 years: for weddings, the Sunday buffet, business presentations but mostly for afternoon tea. Afternoon tea was awesome when I first started going as a child with my parents, but it's been sliding downhill the last few times I've been with friends. Here are a couple of things our party was disappointed with in our latest visit: - it was for my birthday -- which doesn't mean anything now, no special treats or extras! Years ago they brought out my dessert with a candle. - over the phone we were told our reservations were for 3pm but when our party got there we were told the tea room would not be open until 3:30pm! - the tea room was PACKED! It was as noisy as a school cafeteria. I have never been there with so many people crammed into that room. The tea service flowed into the main dining room...that's how many people were there for tea! - we requested more devon cream because what we got was not enough to frost a cupcake...we were told it would be $1.25 extra if we wanted another dollop! (Luckily our server was pretty cool and gave us one on the side with a wink) - the food was OK but the sandwiches could use some work. The watercress sandwich felt like I was eating a dry salad between two slices of bread. One more concern to add for anybody who is considering booking a large party for tea, about two years ago my friend's mother-in-law booked a bridal shower for her and specifically requested that our party be seated in the tea room overlooking the gardens. We were guaranteed the tea room. When we arrived early to set-up we were shocked to find our party had been moved into the main dining room. Even though we were adjacent to the tea room it was so dark in our section!! We raised a fuss with the manager but were told they would not seat us in the tea room unless we could guarantee to be out of there in less than two hours because they had to set-up for a dinner event. Seriously???No apologies were made at any point. read more

The Old Mill is the best buffet-style food I have ever had. It has every food you could want, from veggies and fresh bread, all the way to a chocolate fountain. I would 100% recommend this place, especially for a family Christmas Dinner! read more

You know I read 1/2 a star review of The Old Mill maybe 30 years ago in the Toronto Star. I was in shock that a major paper would dare write such a damning article on a Toronto institution. I have no idea if they were right back then but the 1/2 star number was definitely true for us today. Other than a couple of young staff I'm pretty sure I saw no employees smile but I have to add it was so dark where we were seated it was often difficult to tell unless a staff member was standing under their dim "Tales From The Crypt" pot lighting. The Thanksgiving buffet sadly featured nothing but bland or soupy or heat-lamp-crusty efforts. Our wooden server treated us more like an intruder than a valued guest? Thank god there was a lone highlight in the Hidden Bench Riesling that was actually very nice. Just a brutal experience. read more

Today was my first time Officiating a wedding ceremony at The Old Mill and I have to say I'm extremely impressed. This venue is a Toronto landmark and was looking a bit tired, once upon a time but now it's a first class event venue and inn which hasn't compromised on the old world charm it's been famous for over the many decades it's been in business. Now, let me be clear... I do a LOT of weddings at a LOT of venues all over Ontario and the skill and professionalism with which the events are executed are second to none. They run an extremely tight ship here but the personal touch isn't sacrificed in the least. When I arrived in the Royal Oak Room before the ceremony, I was greeted cheerfully BY NAME by Eugene, the captain for our event, who was lighting the candelabras. Eugene carefully explained how he had arranged for this and that... special touches which made my job easier as an Officiant and ensured that the ambiance in the gorgeous, wood paneled room was optimal for an intimate ceremony for 18 people. As I was on my way out, I met Brian who I believe is the GM or floor manager and made sure he knew how impressed I was. He proceeded to praise the entire, amazing team (by name) and explained how many of them have been here for several years. I responded by saying that it's clear they all love their jobs... The Old Mill is certainly doing something right :) read more

Old Mill Toronto - Hotels Near Me - Etobicoke, Ontario

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The Brunch is what I am reviewing, not the hotel. 1) Old people clamoring and elbowing for the lobster table is scary. 2) The chimney backed up and started spewing smoke. Mothers with babies sat in pearls trying to look unphased as they started asphyxiating. That's the kind of reserved elegance you are supposed to feel in this place. Hogwash. The staff stood around laughing. I ran for the door and had to put a menu wedged in since noone was paying attention. Otherwise, the brunch was extensive and tasty. Hot buffet of savories, and tables piles with sweets. We walked off the calories on the grounds and inside the labyrinthine walls later. read more

Review strictly for the Sunday Brunch Buffet. I've been wanting to hit the Old Mill Restaurant for Sunday brunch for years now as I've been here for wedding and baptism receptions throughout the years. Situated along the Humber River, the Old Mill is unique and an interesting departure from other hotel properties in Toronto(technically Etobicoke). Arrived and was seated promptly. This restaurant is massive and quite beautiful. The cold food was laid out on round tops while the hot food what in the typical buffet chafing dishes. The hot items had about 12 chafing dishes split in the middle with an offering of ham, waffles and roast beef. 6 dishes per side and identical to the other. What a let down. All the cold dishes I sampled were good. Salad, cold cuts, pickled herring, smoked mackerel, crab salad, seafood medley, cheese and breads. Lots of pasta salads and other type salads that looked tasty. With this buffet advertising lobster as part of the buffet i was surprised to learn that the lobster was served cold. The lobster was dry and not edible. The only hot items that actually tasted good were the breakfast items that any line cook should be able to make with ease. Scrambled eggs, bacon, sausage were all good. Mini waffles were made in abundance and left under a hot plate to dry out. No whipped butter available to add before the addition of maple syrup. The Roast Beef was dry and bland. A chicken dish that was pitiful. I didn't know it was possible to dry out chicken thighs, but it is. The salmon in lobster sauce was bland as could be. The desserts I sampled were all good with the exception of what I assume was a blintz stuffed with ricotta and topped with mixed berries. It looked great and tasted awful. The cheesecake, chocolate and pecan flan(not sure what made this a flan as opposed to a pie) bread pudding, apple crisp were all good. I would have loved some ice cream to go with some of these dishes. Overall the service was exceptional. The room was beautiful and at a price tag of $34 per person not including drinks the food should have been on point. If you are ok with nibbling on cold items than you will enjoy this. Otherwise avoid. I won't be returning for the brunch buffet. They do offer a dinner buffet but based on this experience I most likely won't attempt. I really wanted to love this but I didn't. What a shame. read more

My family and I were just here for afternoon tea on a Sunday afternoon and unfortunately, it was an atrocious experience. It was also my birthday and I had personally chosen this venue so you can imagine it was quite disappointing on my part. Afternoon tea was supposed to run from 3:30-5 PM but guests were left waiting in the lobby until 3:50 PM. We were told the prior meal service had run behind so it pushed everything back. Not sure how this can be as there should be ample time scheduled in between, especially if a tea service is up next. Check-in was quite confusing; when we arrived early, I asked and was told to wait in the lobby area and once it was time, guests' names would be called. This did not happen. Instead, we sort of followed the lead of the crowd as people formed a line. I waited in line for my family while my husband waited to the side with my baby in a stroller. Then I overheard a group of ladies proclaim that they did not have to wait in line as they had a reservation; I followed suit and went in behind them. I saw them seat themselves at a table and summon a staff member for additional chairs. When I asked the staff member about our seating, she said we had to wait outside to be brought in. So out to the lobby I walked again. Now I was at the end of the line. Waited a bit and my turn was next. Then two ladies showed up and loitered adjacent to the line; a staff member walked up and assisted them, effectively bypassing the rules of the line. My husband, who was standing from afar, saw this and was visibly irate at this point. He spoke to the staff member as they walked past and asked what was the point of a reservation and lining up if no one followed the rules. The staff member apologized and later brought out the manager, Ammar, to greet us, who also profusely apologized and explained why everything was running behind. We were finally seated in a corner table, one they found spacious enough for a stroller; this was now 4:10 PM. Once seated, it still took quite some time for us to even be greeted; I think it was me fanning myself with the tea menu as it was getting too warm that finally warranted a staff member's attention. We finally had our chosen teas brought out at maybe 4:30 PM. Had to ask for cream and milk as well. After another lengthy wait, our tea service was finally brought out but the scones came out 15 minutes after that; we of course waited before beginning as we wanted a family picture. Patricia, our server, really did do her best to acknowledge our frustration and manage the situation but wow, were we severely underwhelmed with this experience...at a place like the Old Mill...and on my birthday too! Desperately tried to not let it ruin the day but my husband had already had enough. We have been to a total of 5 high tea experiences in Toronto and Victoria, BC and this was by far the worst. Time management and organization are poor and profoundly lacking. Quality of high tea edibles was strangely lacklustre as well; you're better off going elsewhere for an authentic experience. How very regrettable. read more

Old Mill Toronto - Hotels Near Me - Etobicoke, Ontario

Went for the "Garden tea" and was very surprised to find out that it was not in a garden at all! When I asked the staff why it wasn't in the garden they said it has never been in a garden. So it is upsetting to see it advertised as a garden high tea... we were not the only guests puzzled by this as well as we heard many similar comments. The room that it was hosted it was nice enough... however, the soft rock that was playing in the room did not set a nice mood for what is supposed to be a nice high tea. This was even more disappointing and also distracting. No complaints with the food, although the clotted cream that was served with the scones was hard and also a very small portion. The tea itself was also okay, but the wait staff were slow to refill the hot water in the teapot. Overall, it was very disappointing. read more

I was really looking forward to the Thanksgiving Buffet at the Old Mill today. Unfortunately, the food was not great, especially for $55 a person (with tax and tip, $150). We were unlucky enough to be seated in one of the newer rooms, which was empty except for one other table. The selection was poor, the quality and flavours uneven, and the desserts kept running out :-) Our server was very nice and good at her job, so she got her 20% tip anyway. Never again! read more

We were here on the weekend for a wedding. The garden area and building itself are really nice and large. This place as alot to offer and I love the fact that its so old and looks like it probably did back in the day. Now because we were here for a wedding we didnt see or use the spa/inn but i would like to check this out one day. The food they had at the wedding was catered by the place and the hot food was Ok. The dessert was frikkin awesome though! like really good mousse and choc cake, these cannoli treat that tasted like rainbow ice cream with chocloate and so much more. The thing that sucks was the alcohol was VERY expensive. 7.50 domestic btl of beer 8.50 import and 9.50 a glass of house wine...... :O like whoa. The place is pretty though and there are many rooms. There were like 4 other weddings there too and we couldnt hear them at all so that was nice. I will update if i ever go back :) read more

What a place. Posh and expensive. However if you like to be pampered with good service and excellent food then you dont mind paying a bit extra to be here in an upscale environment. It was birthday time again in our family and the lucky lady decided she wanted to try the Old Mill. Good choice. It was above excellent. I would suppose its not for everyone because they cater to a more refined pallet and we appreciate that more than i can express in a simple review. We arrived shortly after 6 and the only complaint i had was the parking is in a public lot across the street, but other than that, its all good. We entered through the hotel and walked along the hallway to the restaurant on this chilly evening but enjoying the classic charm of this old place. Congrats on the Old Mill on the 100th anniversary by the way. Upon arrival we were greeted by the Maitr'd and seated by the window overlooking the courtyard. The wait-staff attending to our table were very pleasant, and at first we thought a bit straight forward but when they realized we were having fun as a group they seemed to adapt to the mood of our table and that was a bonus in our eyes. We ordered some beverages to get started then took a look at the menu, followed by the chef's specials. After some discussion, 4 out of 5 decided on the Beef Tenderloin, and one for the duck, with a soup of the day starter. Now, i must say, i managed to sneak a taste of the soup, and the amount of seafood in there made this one very tasty and hearty soup and it was served in a bread bowl, but hey, i was already snacking on the bread at the table, and as i said, it wasnt my soup to begin with :) so a taste was all i could manage. Somewhere as we chatted, they repleneshed the bread, because i looked over and the basket was full again. They dont have to be told and you dont have to ask, they just take care of you, and thats what we like. The water glasses were always being filled, the coffee cup seemed to replenish itself also. They were on top of their game on Saturday night. Finally, after a bit of a leisurely wait, our meals arrived. At this point I noticed the place really seems to be filling up, so its quite a popular spot. Now to say the tenderloin was good would be an injustice, the reduction that the the beef was cooked in was unique and flavorful and the beef itself was tender and cooked to a perfect medium, the side dish (which is extra) was your choice of many different options so a few of us chose the fingerling potatoes and a few chose the carrots and parsnips and for my son, he had the mac'n cheese. Now this Mac'n cheese was something elevated above anything i have ever had. I was impressed, and the fingerling poatoes were a bit of heaven, even good reviews from across the table about the veggies, so all was spot on so far. As the main course came to an end, my son asked for the unfinished mac & cheese to be packed to take home, and just a cool foot note, they did a neat foil take home container with a handle which we found quite amusing and unique. Now comes the desert, it was somebodys birthday and they brough this wonderful sampler of desert delights with a candle and the presentation was beyond our expectations. A quick round of happy birthday fromt he serving staff and our fellow diners applause made this another cool moment for us with the attention from our serving staff. i cant even pronounce this but i had Valrhona Chocolate & Dulce De Leche Tart and this may be the best desert i have ever had, and as a chocolate lover that is a huge complement to the desert chef. As for the others who enjoyed the Tiramisu and other treats provided by this fine restaurant, i can only say that its possible we shall return for the next special occaision. It may not be for everyone, but if you want to treat yourself and are ready for something special then its a great place to visit. I can see some people are not prepared for the price or are used to something a bit more bland so its not for everyone, but for those of us who appreciate food as an art and fine service as a profession, then this is an experience worth the price. It was a delight and a pleasure to visit the old mill and i wish i could give you more than 5 stars for making this occaision such a memorable one. read more

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Stayed here once and loved the place. Hope to go again soon. We found it on Groupon or one of those sites. The breakfast was great. Convenient to downtown. Service was fantastic loved the rooms. read more

First of all, my family had reservations for my grandparents 60th anniversary, but we got called the day before saying they have changed our reservation time AND changed where we were seated. After a bit of talking to them they finally decided they could 'fit us in' for the original time but at a totally different table. When we arrived we were NOT greeted and they didn't seat us. The lady at the front POINTED to our table and told is that's where we are seated. I was shocked; started off the evening with a bad impression. (Not to mention to apologies on the phone about the reservation mess up.) The food was average. Nowhere near the quality that you should receive for the amount of money your spending. No one at my table of 8 enjoyed any of the meats. My family loves desserts and we didn't even go up for a second helping, I have had better desserts at Mandarin (not to mention Mandarins amazing customer service). For being a buffet, there are definitely not enough options. The venue is very nice but not enough lighting. They have a wedding garden which WOULD be adorably perfect for a small wedding or even family photos if you are there for a special occasion but there were no plants.. No garden; and that was in the summer season! Venue: 4 out of 5 (add an actual garden) Food: 2 out of 5 Staff: 2 out of 5 Not impressed and will not be returning. read more

*Review of Dinner* WOW! Didn't know this little piece of Shakespeare was in the city (and by that, I mean the Tudor style of the Inn and the little fake river that could be Stratford-Upon-Avon!) I took the subway and Old Mill Station was it. A 3 minute walk down picturesque homes and lush trees and there is the Old Mill in all its charmingness. There was a marriage happening and I can imagine some awesome pictures being taken. We have the bridges and the forest-like trees and the overall Jane-Austen-forest- ambiance. My parents and I decided to walk around a bit and take pictures. Then we sat at the patio and had a bottle of white. How lovely. I wasn't expecting much of the food, but WOW, it actually is delish! Because the air was hot and muggy, we decided to have our dinner in the main dining room, but by the atrium-like room with all-around windows to take advantage of the light and scenery. I had the Tuna Poke for app which was excellent and YUM; refreshing and tasty. Perfect for a hot summer day. Then, because of all the 4 days of swimming I did during the week, I ordered the Veal Chop to feed my ravenous hunger. A crispy skin with juicy and tender meat inside. YUM! No skimpy portions here as the veal was the size of my head. We couldn't pass up desserts so we had the cheesecake and 2 scoops of vanilla ice cream. Nothing to cry over, but it was a perfect ending. Service was great. Wines are very decently priced such that we were able to order two more bottles of a decent Pinot without batting an eye. So, yes, I get why this place is popular for special occasions, weddings, date nights, brunches, etc...It really combines great ambiance and great food. Can't wait to come here again! read more

I went in for the weekday lunch buffet. My experience there in short: The place was a bit crowded but there are also plenty of tables so you are likely to be seated fast even without a reservation. The ambience is victorian and comfortable. The selection of appetizers, salads, and desserts were superb. There were a satisfying number of items in terms of quality and quantity. The food ingredients were fresh. There were not many items in the main dishes section. The quality was good but you might want for more. In total the fee was around 40. paid the tips gladly because the experience was great. I would recommend this historic place to anyone. read more

The Old Mill is a Christmas Day tradition in my family. However, I don't know if it will continue. This year was a bit disappointing. Seemingly as busy as every year, the staff seem less attentive and don't offer service as much as the used to. The quality and variety of food appears to have gone down; I miss the lobster. The salad dressing was also a lot thinner than normal and really soaked my plate. Santa also didn't spend time coming around to tables. He may have stopped at one or two but that was it. read more

Was here a few weeks ago for a wedding. Fabulous, beautiful venue. From the Wedding Garden to the Westminster Room...just an all around great looking space. Staff were fantastic as well, really putting the extra effort in to help the bride and groom. Even the front desk staff when I first arrived as simply a member of the wedding party, not even a hotel guest, were very helpful. Got a peek at the honeymoon suite (I think?) as well and it was a gorgeous space with a balcony overlooking the grounds. Got dressed in one of the standard rooms and it was quite nice as well, big bathroom, very comfy couch. Free parking for hotel guests but the lot can be a bit tight with the new condo development. Located a 30 second walk from it's namesake TTC station if that's how you get around. read more