Our flight was delayed about 2 hours, and we arrived on July 21st around 3:30 AM. Terry from the…read moreWest Michigan Car Service was already at the GRR airport, ready to pick us up. Both Greta Hun and Terry were pleasant to communicate with and helpful. I'm delighted to find them here on Yelp to solve our dilemma of arriving late at night. :)

I received an immediate response, asking for a phone consolation to firm up my request and a price…read more At their request I immediately provided my phone number. Never heard another word.

I can't say enough good things about this service. I fly out of O'Hare frequently and Max Transport…read moreis reliable, affordable, and makes the trip much less stressful. For the cost of airport parking I can be dropped off and picked up at the terminal! I don't think I will ever drive myself to the airport again! We had a large group and they were able to accommodate us.

Max is the man!! I wouldn't normally write a review about a car service, but I had such a good…read moreexperience that I just had to do it. I flew to visit my brother and help buy stuff for his apartment. On my way out, I got the extreme pleasure of getting a ride with the actual Max, the same one in the company name (the head honcho!). He was extremely personable and had a very warm heart, and I could tell deeply cared about his customers, and that it was something he truly loved to do. After using Ubers for almost a week it was actually a nice breath of fresh air. I look forward to going again when I am in the area next!

With aging parents who should not be driving, I called Coleman's shuttle services on the advice of…read moremy mother in law, for a pick up at the Grand Rapids Airport. The driver, who owns the business, was excellent - polite, safe driver, and only as chatty as I wanted to be. The car itself was impeccably clean, and in top shape. I will be using them on a regular basis as I travel to this part of the country from this point forward!

We recently used Coleman's service for our wedding transportation. We had our wedding at the Felt…read moreMansion, and had guests staying in Saugatuck, as well as Holland. I have nothing but positive things to say about them. They were prompt, shuttles were clean, guests commented on how great the service was, and they were extremely tolerant of a large group of us who were not exactly sober after a night of drinking and celebrating. They ensured that everyone got home safely, and we felt that pricing was very fair. We would absolutely recommend them to anyone. Of note: They stayed past their contracted time, and emailed us the next day with an explanation of charges (which we were happy to pay since everyone got home safely). Worth it.

We've used the services of Lakeshore Express twice in the past year and have been very happy with…read morethe experience and price. It's so nice to be picked up at the airport and dropped off at home, especially for a late night return flight. The driver is friendly and the vehicle very clean. We highly recommend and plan to use Lakeshore Express for our next trip.

I'm driving next to one of your semi right now going very slow the far left causing a back up not…read morecaring about anybody else truck 69

We booked Rondo Rides for our recent trip from our home in downtown Holland to the Grand Rapids…read more(GRR) airport. We were picked up promptly at our requested 8AM time. On our return home from the airport 3 weeks later at 6:30PM she was, again, waiting for us. Courteous, respectful, and professional are all words I'd use to describe the service.

NOT RELIABLE. Heather (Rondo Rides owner) was scheduled for round trip GRR shuttle service. I…read moreconfirmed my Sat 6am pickup at 6:30pm on Friday. Heather texted me at 5:32am on Saturday morning saying that she would not be taking me to the airport. No explanation. No reply to my response that "this last minute cancellation is not an option". Life happens. Whatever the circumstances, her shuttle service was NOT RELIABLE.

A couple weeks ago my husband was in Saugatuck and needed transportation back to GRR, within five…read morehours of flight time. I called Jeff and he saved the day. He was quick to respond and kept us updated when it slightly delayed due to traffic. My husband got to the airport with time to spare. Thanks Jeff for coming to our rescue.

From the owner: Don't hesitate to call Midtown Sedan when you need Grand Rapids, MI for a special occasion. We…read moreoffer a comfortable and stylish mode of transportation for any of your needs.

Went from A to Z with a nice driver! Needed to get back to the hotel after a 2 mile walk to lunch…read more Call me lazy but they were quick and nice. Older van but it got me and my son back in a jiffy!

From the owner: Taxi service and airport transportation services and delivery service. We have cheaper rates than…read moreour competitors.

"Mandatory" 20% tip = Poor Service - We were a group of 9 ladies, ranging from 30-60 years of age,…read morevisiting the west side of Michigan for a wine tasting tour. We reserved a limo bus from Holland Limousines to take us on our wine tour. A few weeks prior to our arrival, the coordinator of our trip made a few calls to the limo co. to confirm our trip, the charges, etc & she was told that they were too busy and would need to call back. The day prior to our wine tour, she called again to confirm everything was a go, & this is when she was notified that there was a mandatory 20% tip that we would need to provide to our driver. While we were prepared to tip our driver & tip well (depending on our services and experience) we were kind of surprised that a set amount of tip was considered "mandatory". Our coordinator also let the limo co. know that we would be doing a wine tour & had 5 planned stops on our list. She asked if they would like us to share our list of stops & itinerary with them ahead of time so they could notify our driver. She was told to just give it to the driver the day of. The day of our wine tour, the driver arrived promptly at 12pm. Perfect! As our group loads the bus, all in a very good mood & excited to start our day, we are greeted with much less enthusiasm from the driver. Our coordinator hands the driver the list of wineries with addresses, times that we will be spending at each, drive time in between etc & our driver seemed bothered by this. She was not made aware that we were doing a wine tour with multiple stops & noted that she was not getting good cell service at the moment, so she would have to see if she could get the stops programmed into her phone. No biggie! We all had our phones & let her know if one of us needed to direct her to the first stop, we were happy to do so. We also asked if she had a trash can or bag on board. She looked around almost confused as to why would even ask such a question & told us no. There were no formalities shared with our group at all once we were all on board. We couldn't get our phones to sync with the stereo & there was no help with that. She didn't let us know if there were any glasses on board for us to use. We didn't find any. She didn't let us know where anything was, that there was ice available, nothing. She drops us at our first two stops, which happen to be right next to each other & in a downtown area, and lets us know that she will need to find a place to park the bus & tells our coordinator to give her a call when we are 5 minutes from being finished. We hit our first two stops & as we are finishing up our purchases at our second stop, we give our driver a call. We finish our purchases & stand outside for a minimum of 10 minutes waiting for her to arrive. Let's just say, it took her long enough to get back to us that a few ladies went down the street & purchased items from Alex & Ani. We were having a great time, so we decided not to let the tardiness get to us. We get to our third stop, which is a large winery with a very large driveway, so the driver has plenty of room to park the bus. We spend the 30 minutes, as noted on the itinerary that we gave her, in the winery & head back out with purchases & all. As we are walking out the door, we can clearly see her in the bus, but she appears to be busy on her phone & is not aware that we are walking out the door. So instead of her coming to us, we walk out to the bus, get loaded & head off to our next stop. To keep things short, the next two stops are just the same. There is no picking us up at the door of the winery, we have to walk to her. She is on her phone each time, not paying attention to the fact that her customers are walking out to her. As we get back to our rental house, I hand her a tip that our group felt was more than fair, & we get all of our stuff unloaded. The driver calls me back to the bus & asks me if I was aware that a 20% tip was mandatory. I let her know we were made aware of that, but our group feels that a tip is earned & not just given & I asked her if she felt she earned a 20% tip with the services she provided us that day. She put her hand up & said "OK" very hastily & turned away. I immediately called the limo co. once I got back in the house & let them know that the service we were provided that day was less than satisfactory & that we gave our driver a 15% tip, not the required 20% tip, even though we didn't feel she really even earned that amount. I was told if that is what we felt she deserved, then that is fine. We have used limo services in the past for wine tours & not & have never experienced such terrible customer service or a requirement to give a driver a certain amount of tip. Just be aware when using this co. that your driver is expecting you to give them a 20% tip & will provide less than mediocre service because they already know they are going to get paid.

From the owner: Local Holland Limo service & Party Bus Rentals for Holland, MI with over 25 years experience with…read morethe largest limousine party bus fleet in West Michigan. We have long term clients in surrounding areas including Macatawa, Fillmore, Saugatuck, Zeeland, Port Sheldon & More. When you need special limos for your big event like weddings, bachelor bachelorette party, birthday, concerts, anniversary, or Grand Rapids airport run, we have the perfect vehicle for you. We are the only company with Audi limo we also have pink Escalade, white or black hummer, Navigator, 2015 Cadillac Escalade & More. We maintain our fleet indoors so they are in top condition. All our limousines are licensed & insured and they come with professional drivers that provide VIP chauffeur service and provide excellent customer service. Our limousines are some of the finest in the industry today purchased from true builders in California. We have $220,000 crystal party buses with very nice interior like the limo with wrap around leather seating. All our fleet comes with luxury interior with Neon, Fiber Optic Lighting, Premium Sound System, Flat Screens, iPhone/Smartphone hook up, Ice Coolers, Glasses, Napkins & more. We're the best limo company in Holland & Ottawa County. Create a wonderful event with us, we will bring an element of elegance to whatever you have planned at affordable rates as well!

Our driver was great and very communicative! He was timely and our party had a wonderful time.read more

I would not recommend them for an important event. they were great setting up witb open…read morecommunication. We contracted them to pick up and drop off wedding guests from 3:30 to Midnight. Pick up to the venue went well but then when we had the contracted last pick up at midnight the shuttle never came back leaving the full wedding party including bride and groom stranded. we needed to have family come pick them up. in addition the driver skipped a stop and was unhappy when the guest brought it to his attention. I am reasonable and didn't make a huge stink but let the company know. They kept saying they were investigating and it's been over a month and nothing. I prepaid the 20% tip and I guess that doesn't work in your favor. I've been patient to get an answer and finally decided to post this since it is obviously not a priority for them.

Drive to GRR was fine. On time, nice clean vehicle. Return trip was in an old beat up small suv…read more Not acceptable for $95 fee per each way.

Great experience and excellent customer service! Couldn't have asked for a better ride tonight!read more