We were in a business trip to Holland, and had used Uber to get to the business. We could not get…read morean Uber back. I found Old Harbor on Google, and they saved the day! Took us back to our hotel to grab our bags, and off to the airport! Thank you to Julie for saving 3 business travelers!

Julie and Tommy(?) were fantastic! Driving us to and from a wedding. Tommy saw 8 people dressed for…read morea wedding standing on the side of the road waiting for a different ride in the heat and picked us up. They were both professional and kind! Would highly recommend to anyone visiting Saugatuck!

They seem to be out of business? Zero response. Left a message and got nothing. ‍‍‍‍‍read more

Carol was excellent and went above normal service for me. She agreed to pick up my son but then…read moreanother taxi company stole the ride from her (long story). She kept in contact with me to make sure my son was safe. Will use her exclusively from now on.

Used Cyndi's for a girls trip to get to and from the local wineries while staying in Saugatuck and…read morewe were very pleased. They set up 2 vans for us. They were punctual, friendly and knowledgeable about the other local businesses to give recommendations. When ready to return home we called and gave a 30 min heads up. Great price and service.

We used cyndis cab service a few times while visiting and were pleased with our experience. They…read moreanswered the phone promptly and they were always able to take us safely from one location to another with fair pricing.

I visited Holland MI during Tulip Time. Because I was traveling to and from the city by train, I…read moreprescheduled a pickup at the station about three weeks ahead of my visit. This pickup went well - the driver was waiting in the parking area, and got me to my hotel in short order. She was very pleasant and professional. I was impressed with the service, so scheduled a ride from my hotel back to the station the day before I was to leave. I waited outside the hotel the next morning for the ride - it did not arrive at the scheduled time. I waited 6 - 8 more minutes, then decided to walk in order to get to my train on time. I called the dispatch number when the ride did not arrive at the scheduled time and asked for a status update. No call or text was ever returned. In both instances, Sunrise was supposed to text me when the driver arrived to let me know where they parked, what they were driving, etc., and they did not do so. All I can say is, have a backup plan in place if you decide to use this service.

From the owner: We are a full service transportation business based in Holland, MI. We can assist you in anything…read morefrom making your flight on time to getting your kids home safe from school activities. Competitive rates and timely service! Available 24 hours with appointment.

Friendly, professional driver arrived exactly on time and ensured the path was clear for me to…read moreenter the car given all the snow accumulation. Trip to GRR airport was quick, the vehicle was clean, our conversation was pleasant and drop off was right at the door for my airline. Will definitely use this service again. Should have requested the driver's name so I could request him when I next visit my family.

Express Executive Cars is perfect for my Airport transportation!! I have been struggling and…read moresuffering with Uber and Lyft unexpected exorbitant surge pricing, not showing up or "no drivers available" for years trying to get to/from GRR Airport. I ended up in panic mode all the time dealing with underdeveloped ride share in Grand Rapids. Now that I have found "V" my problems and headaches are over. Thank you V for your prompt professional service in clean late model vehicles. Finally looking forward to Air Travel again now that getting to and from the Airport is pleasant, stress free and ON-TIME!! Thank you V !!!

The only grip I have is this heavy set driver he doesn't pull up enough close too the curb it's a…read moregap climbing up on the bus especially for a senior if you're not careful you could hurt yourself stepping up into the gap and I mean he's normally quite apart from the curb this should be looked into he's one of the morning drivers before 12 other than that no complaints

I don't use the MAX busses on a regular basis, but I do use them from time to time. Coming from…read moreChicago I'm not thrilled with the Holland bus system, but realistically they do the best they can for a small town with limited public interest in using public transportation. Over the last 5 years or so MAX has certainly improved by adding more fixed bus routes and I thank them for that. My only gripe would be that a couple of times the drivers have seemed very insistent that nobody could be standing while the bus is moving. I understand they don't want anybody to get hurt during sudden stops, but come on in major cities all over the U.S. people do stand on moving busses every day and survive just fine. I'm not opposed to sitting on a bus, but if I (I'm not the smallest person around) have a choice or standing and having a bit of breathing room or sitting and being crammed in next to another person I'll choose standing everyday. TIP: If you have a red, white and blue medicare card showing you receive Medicare benefits you can ride the fixed route busses for free so that's a nice money saver. Just show the bus driver your red, white and blue medicare card and ride to your destination for free. I know this is the case on the fixed route busses, but I do not know if it's the same on the reserved MAX busses or not.

I had to call last minute because my other transportation fell through. The driver answered right…read moreaway and showed up 30 minutes after calling. He was very efficient and polite. Highly recommend!

Prompt, courteous service, and a clean van. I'm docking one star because when I called, I didn't…read moreget a terribly professional-sounding answer, simply a "hello". I would have appreciated some initial confirmation that I had reached the correct number, rather than specifically having to ask if I had reached GR Flat Fares. Also, be aware that your driver might not take card. When I asked, our driver said he preferred cash, but it wasn't clear if he could take a card. Luckily wasn't an issue for us.

I was in Kalamazoo for a night a couple of weekends ago and when I asked the guy at the desk at my…read morehotel about a taxi referral, he directed me to Godspeed.... Pros: -The cab pretty much arrived on time (not going to sweat 5 minutes). -Cab was clean. Cons: - I made the mistake of telling the driver that I was from Chicago and I'm pretty sure I received the "Big City Special" as a result. I was, needless to say, flabbergasted when we arrived at my destination, which was less than 10 minutes away and roughly 4 miles, and was told the total was $18. EIGHTEEN DOLLARS? That was at least double what I'd have paid here in Chicago, so if this guy assumed I wouldn't bat an eyelash at the heavy price tag, well, he was wrong. -There is no meter, at least not in the cab I was in. So, I'd be willing to bet that these drivers just make up the rates as they see fit. On the way to the destination, I had asked how difficult it would be to find cab late-night. The driver gave me his personal number and said he'd give me VIP treatment, to call him when I was ready. My bad, but by the end of the night, after a long day of driving and a few drinks in me, I didn't feel like screwing around with hunting down another cab (and who knew who much it would cost, anyway?), I called him. He came and picked us up (my boyfriend was there this time around) and took us back to the hotel. This time, to no surprise, the total was $19. He explained that it was an additional dollar due to the extra person and made it very clear that he "wasn't trying to rip us off". Conclusion: Don't. Or, if you absolutely have to, don't say that you aren't from the area, although, judging by the other reviews, that may not make a difference, anyway.

I took a cab home from a bar last night. The fare was $6 for two people (0.9 mile ride)…read more Today I took a godspeed cab back to my car. When we got to my car, the driver said, "that will be $8. Uhh, $10." So I paid him and tipped him. I feel like I tipped him for ripping me off.