Great experience and excellent customer service! Couldn't have asked for a better ride tonight!read more

Drive to GRR was fine. On time, nice clean vehicle. Return trip was in an old beat up small suv…read more Not acceptable for $95 fee per each way.

Never responded to my request for service. If you are not interested for any reason, "no" is an…read moreacceptable response rather than ignoring a request.

Rich's Taxi was super good. They showed up on time and got me to work. He was super polite and was…read moresuper personable. Over all very good taxi place.

Never needed Taxi service the three short years I lived in the area, until yesterday. My only…read moreexperience with local taxis was what I'd noticed; beat up vans, sometimes driving erratically. Thankfully, what I'd noticed was not who showed up! The entire experience with Mike's Blue City Taxi was beyond expectation. Excellent communication, nice van, friendly, cautious driver and the price was what he quoted, plus he arrived almost to the second of when he said he would, and waited to make sure I was okay at the drop off! Mike and his company go above and beyond!

Mike was over the top wonderful! We contacted him for a transfer from the Lake Express to a local…read moremarina. He was kind, communicative and best of all, on time! His rate was very reasonable, vehicle was spotless and his personality fun and jovial. Thanks Mike!

They seem to be out of business? Zero response. Left a message and got nothing. ‍‍‍‍‍read more

Carol was excellent and went above normal service for me. She agreed to pick up my son but then…read moreanother taxi company stole the ride from her (long story). She kept in contact with me to make sure my son was safe. Will use her exclusively from now on.

Went from A to Z with a nice driver! Needed to get back to the hotel after a 2 mile walk to lunch…read more Call me lazy but they were quick and nice. Older van but it got me and my son back in a jiffy!

From the owner: Taxi service and airport transportation services and delivery service. We have cheaper rates than…read moreour competitors.

We were in a business trip to Holland, and had used Uber to get to the business. We could not get…read morean Uber back. I found Old Harbor on Google, and they saved the day! Took us back to our hotel to grab our bags, and off to the airport! Thank you to Julie for saving 3 business travelers!

Julie and Tommy(?) were fantastic! Driving us to and from a wedding. Tommy saw 8 people dressed for…read morea wedding standing on the side of the road waiting for a different ride in the heat and picked us up. They were both professional and kind! Would highly recommend to anyone visiting Saugatuck!

I had to call last minute because my other transportation fell through. The driver answered right…read moreaway and showed up 30 minutes after calling. He was very efficient and polite. Highly recommend!

Prompt, courteous service, and a clean van. I'm docking one star because when I called, I didn't…read moreget a terribly professional-sounding answer, simply a "hello". I would have appreciated some initial confirmation that I had reached the correct number, rather than specifically having to ask if I had reached GR Flat Fares. Also, be aware that your driver might not take card. When I asked, our driver said he preferred cash, but it wasn't clear if he could take a card. Luckily wasn't an issue for us.

I would give this service zero stars if that were an option. The drivers are rude and will call to…read moreharass you if, for any reason, you cancel your ride or don't show up. I called Blue Dog for a couple of my guests (I bartend here in town) who were quoted 15 minutes wait time by Bill the owner. I closed up and went home. Evidently the guests that I called for were a no-show because I missed two calls from Blue Dog then a third immediately after from an Unknown number which left an unpleasant voicemail laced with obscenities. Unprofessional and rude only scratches the surface of this terrible company! I will NEVER recommend this service to my guests again!!

From the owner: On Demand Taxi Services for Nothern Ottawa County Michiganread more

Was able to quickly accept a request for a ride so I could get our employee to the car rental!read more

From the owner: We'll get you where you need to go in a safe and timely manner.read more

He is the friendliest man I know. I highly recommend getting a ride from him! He is never late!read more

This review is long overdue! Rick's Ride is one of Lowell's little jewels. Rick himself is a…read moredependable sweetheart and a good, safe driver. Nice, clean van, and you can make an appointment with him. He does not have a set rate, so I looked up taxi service in the Grand Rapids area, and added a little bit more. We would not want to lose this guy!