Never needed Taxi service the three short years I lived in the area, until yesterday. My only…read moreexperience with local taxis was what I'd noticed; beat up vans, sometimes driving erratically. Thankfully, what I'd noticed was not who showed up! The entire experience with Mike's Blue City Taxi was beyond expectation. Excellent communication, nice van, friendly, cautious driver and the price was what he quoted, plus he arrived almost to the second of when he said he would, and waited to make sure I was okay at the drop off! Mike and his company go above and beyond!

Mike was over the top wonderful! We contacted him for a transfer from the Lake Express to a local…read moremarina. He was kind, communicative and best of all, on time! His rate was very reasonable, vehicle was spotless and his personality fun and jovial. Thanks Mike!

Great experience and excellent customer service! Couldn't have asked for a better ride tonight!read more

Drive to GRR was fine. On time, nice clean vehicle. Return trip was in an old beat up small suv…read more Not acceptable for $95 fee per each way.

Never responded to my request for service. If you are not interested for any reason, "no" is an…read moreacceptable response rather than ignoring a request.

Rich's Taxi was super good. They showed up on time and got me to work. He was super polite and was…read moresuper personable. Over all very good taxi place.

On more than one occasion I've experienced not so great service from one driver in particular. I'm…read morenot sure what her name is but she's a little older and has red hair.. she's NEVER on time even when I schedule ahead of time. She rude when answering the phone, she pick ups to many fares at once. She also drives extremely slow when the weather is fine but when is snowing and super Icy she does 40 miles.. and has NO sense of direction whatsoever..

Called last night for a ride from downtown to an apartment building. The driver said 45 minutes…read moreafter an hour we called again and he said 10 minutes. After calling three times and waiting 2 hours we walked home. The driver was short and rude saying he was doing his best and would be there in ten minutes. Simalar situations have happened many times. This driver should be replaced.

Went from A to Z with a nice driver! Needed to get back to the hotel after a 2 mile walk to lunch…read more Call me lazy but they were quick and nice. Older van but it got me and my son back in a jiffy!

From the owner: Taxi service and airport transportation services and delivery service. We have cheaper rates than…read moreour competitors.

He is the friendliest man I know. I highly recommend getting a ride from him! He is never late!read more

This review is long overdue! Rick's Ride is one of Lowell's little jewels. Rick himself is a…read moredependable sweetheart and a good, safe driver. Nice, clean van, and you can make an appointment with him. He does not have a set rate, so I looked up taxi service in the Grand Rapids area, and added a little bit more. We would not want to lose this guy!

I would give this service zero stars if that were an option. The drivers are rude and will call to…read moreharass you if, for any reason, you cancel your ride or don't show up. I called Blue Dog for a couple of my guests (I bartend here in town) who were quoted 15 minutes wait time by Bill the owner. I closed up and went home. Evidently the guests that I called for were a no-show because I missed two calls from Blue Dog then a third immediately after from an Unknown number which left an unpleasant voicemail laced with obscenities. Unprofessional and rude only scratches the surface of this terrible company! I will NEVER recommend this service to my guests again!!

From the owner: On Demand Taxi Services for Nothern Ottawa County Michiganread more

I had to call last minute because my other transportation fell through. The driver answered right…read moreaway and showed up 30 minutes after calling. He was very efficient and polite. Highly recommend!

Prompt, courteous service, and a clean van. I'm docking one star because when I called, I didn't…read moreget a terribly professional-sounding answer, simply a "hello". I would have appreciated some initial confirmation that I had reached the correct number, rather than specifically having to ask if I had reached GR Flat Fares. Also, be aware that your driver might not take card. When I asked, our driver said he preferred cash, but it wasn't clear if he could take a card. Luckily wasn't an issue for us.

Overall my experience with this taxi service was absolutely horrible. We called them for a ride and…read morethey never showed. When we received a call that the taxi was outside we called the woman back to let her know the taxi was no where in sight. She told me the taxi had waited for a total of 8 minutes. The funny thing is, we called to ask where our cab was 2 minutes after we received the call that the cab had arrived. The woman on the phone was very rude and after I told her how disappointed I was with their service she told me to never call again. We ended up walking home while it was -1 degrees outside. I would NEVER recommend their service!

From the owner: Meeting your transportation needs.read more

Not sure if they are in business because I tried calling on a Saturday night at 8pm and The number…read moresaid it was disconnected.

We called for a cab last night and sat waiting for 25 minutes before we called to check on the…read morestatus. We were told they couldn't send anyone out. When we called initially they said they'd call us if there were any issues, but never did. Glad we called back instead of sitting outside waiting for another hour. Would have been nice if they'd called us like they said they would so we could have figured something else out.